Summary of sales clerk's internship 1
Graduation is just around the corner, and the internship is coming to an end. In order to give a detailed description of my work during this period, I summarized my sales internship during this period as follows:
First, the purpose of the internship:
1, practice theoretical knowledge, find problems and try to solve them, and improve the ability to analyze things and solve problems.
2, exercise their necessary social work ability, cultivate the ability to adapt to the social environment and self-management.
3, investigation and study, found the problem, determine the appropriate topic of graduation thesis.
Second, the internship content:
I do computer promotion work in supermarkets and chain stores of Suning Appliance. Because I am a computer major, I still have some advantages in publicizing and explaining computer-related knowledge, and I will be interested in doing it!
Because it is only the beginning of contact, the work to be completed is to go to Suning Appliance City or supermarket for sales every day as needed. Our general process is like this: take two days as a unit, go to the designated place for training the day before going to work, then assign sales locations to everyone tomorrow, then work for two days, come back for training on the third day, hand in sales reports, then assign sales locations, and so on.
We will meet different people in the sales process, and they will treat us with various attitudes, which requires us to have strong adaptability. We should also do a good job in the relationship with colleagues and superiors, and we must do things automatically and consciously to get everyone's affirmation, so we have made many friends in the course of work, which can be described as fun!
But personally, I think the biggest challenge for me is to remember the price of each model, how much discount should be given, the discounted price, and, if a model is 17 inch monitor, if I switch to 19 inch monitor, what the price difference should be, and remember the inventory of each model. I think carrying these things is the most painful! Otherwise, we'll go to a small book dedicated to these things and check them one by one! Very troublesome!
Third, the internship experience and harvest:
In just a few weeks of internship, I really grew up a lot. During my internship, I learned a lot, encountered some difficulties, and saw many problems in myself. Although I began to think that temporary promotion was not too difficult, I didn't realize my lack of ability and knowledge until I went to the scene or went into battle in person. During my internship, I broadened my horizons, increased my knowledge and realized the cruelty of social competition. More importantly, I hope to accumulate experience in all aspects in my work and prepare for the road to entrepreneurship in the future.
However, during the internship, we also found some minor problems. For example, we always go to the head office for training, submit sales orders, and have to work hard to remember different prices and inventories. So I think there are some things that can be discussed. For example, we can design a fully integrated sales website, register members on the website, and then conduct video training online. Then there is all-round maintenance. No matter what price the customer asks, it can come out as long as it is searched, and the sales record can be refreshed at any time, and the sales volume and inventory can be easily known. Of course, this is only my immature idea, so I still hope to continue my study and improve my graduation thesis design.
Internship is the end of college life and the beginning of social struggle. During this short internship, I deeply felt my own shortcomings and the gap between professional theoretical knowledge and practical application. In the future work and study, I will work harder, learn from each other's strengths, seek advice with an open mind, constantly improve myself and contribute my strength to society. No matter what position I am in the future, I will work hard, be responsible for myself and my work!
Summary of sales clerk internship II
First, practical purposes.
What are your plans for this long vacation?
It is something I have planned for a long time to use my summer vacation for social practice. I want to exercise myself through practice, increase my social experience, and learn to communicate, cooperate and exchange with others, so as to enrich and develop myself. This practice has benefited me a lot. On the one hand, we should cherish the opportunities we have. On the other hand, I understand that it is not easy to do everything well, which requires our sweat and constant efforts. This is a fortune in my life.
_ _ communication counter, located on the fourth floor of _ _ building. _ _ Co., Ltd. was established in 1997. Adhering to the business philosophy of "be a customer once, be friends forever" and "do business with genuine goods and integrity", the company faithfully pursues the business purpose of "creating commodity advantages, providing services in place and entering customers' hearts", actively carries out service satisfaction projects, forms a unique corporate culture and business philosophy, and has achieved good economic and social benefits. It has been rated as "Dongtai Civilized Demonstration Unit", "Yancheng Civilized Unit", "Jiangsu Relieved Consumption Demonstration Unit" and "Jiangsu Price Integrity Unit" for many years in a row, and it is the only county-level "National 100-city and 10,000-store fake-free demonstration store" in northern Jiangsu. I'm in the marketing department. As a shopping guide for BBK music mobile phones, I need you to have good language skills to guide customers to the BBK music mobile phone counter so that customers can buy satisfactory products. My goal for myself is to go to work on time, work hard and learn more knowledge.
Second, the practical content.
1, general situation of practice
My job is to be a mobile phone shopping guide at the _ _ counter for a whole month from July 20th to August 20th.
2. Practical details
(1) Practice process
Every morning from 9: 00 a.m. to 12 p.m. and from 2: 00 p.m. to 5: 30 p.m., I will do shopping guide for it in front of the BBK music mobile phone counter in the _ _ counter. People come and go in the mall, not all to buy mobile phones. Actually, my job is relatively simple. The first is to judge, introduce people who are interested in buying, related functions and the latest products, and guide customers to choose their favorite mobile phones. As a shopping guide, not a direct seller, I think the most important thing is to attract customers. Therefore, we need creativity, but this is difficult to do well, and we must learn to innovate.
(2) Professional knowledge and skills
No matter what industry you are engaged in, professional knowledge is essential first. For the function of BBK music mobile phone (other mobile phones have special functions), the price (moderate) and so on. The best-selling BBK music mobile phone is blue and white porcelain mobile phone. Of course, different people have different patterns. Blue and white porcelain tends to be used by women who are already engaged in work, and many college students are also using it. The company's new foam model, BBK i508, is more suitable for students and is very popular with students this summer. Secondly, BBK k203 attracts more attention, the price is slightly lower than that of blue and white porcelain, but the mobile phone pattern is a beautiful scenery of Jiangnan water town, which can be used by customers of any age. In the process of work, we must stand up straight, seriously answer customers' questions one by one, treat customers of different ages by ourselves, and judge their suitable and likely favorite styles. Another important point is teamwork. Only with the concerted efforts of Qi Xin and Qi Xin can we increase our strength and achieve better results. As the saying goes, unity is strength.
Third, the actual effect.
After a month's practice, I have some ideas about selling mobile phones. First of all, most people who answered "Look" are basically not interested in buying a mobile phone. When they are interested in this brand of mobile phone you sell, they will come and ask. It's better for you to introduce them at this time. However, the price of mobile phones is often a big factor to be considered, which affects consumers' purchase. Comprehensive factors such as quality are directly proportional to the price. There are often many consumers who turn to other slightly cheaper brands because of the high price of their favorite models. Therefore, during the summer vacation, especially when many students need to buy mobile phones after the college entrance examination, they should do appropriate promotional activities. For example, the simplest thing is to reduce the prices of some commodities appropriately (on the basis of no loss). Similarly, engage in some small promotional means, buy a mobile phone can give away a mobile phone card or 100 yuan phone bill, which will attract customers to buy. Shopping around is what every consumer pursues when buying good and cheap goods. Therefore, while having good quality, we should consider whether the price is acceptable. As we all know, service attitude will affect consumers' purchasing power. According to observation, I found that smiling can attract customers. On the contrary, being too serious or careless will make customers forget it. So, no matter what, we should keep smiling to meet every customer.
Four, practice summary or experience
1, punctual as gold
In our life, time is closely related to us, and there is also a saying called an inch of time and an inch of gold. We are dealing with others almost all the time, such as dating and so on. I want to say here that with a clear concept of time, I can go to work on time, not be late or leave early, and do it in strict accordance with the company's requirements, which is also the basic requirement.
2. Unity and cooperation
Our life, our work, are inseparable from others. In a post, all members are a group, and each member also affects the whole group. Therefore, we should have good relations with others, work hard together to create good results and contribute our own strength. First of all, live in harmony, don't be hurt by trivial matters, stand on the same front, cooperate with each other and finish the work well.
3. Everything serves the users
"Customer first" is the principle we should abide by. We should listen to customers' needs patiently and comply with their requirements. The service attitude should be serious and sincere.
4. Shortcomings and directions
After nearly a month's practice, I found that my practical experience is still insufficient. I should cherish the opportunities I have and improve myself through exercise. At the same time, it always seems unnatural to communicate with others. I think it should be improved gradually in the future. Also, different occupations have different requirements. We should learn professional knowledge well and fly freely in our own sky. I believe tomorrow will be full of sunshine.
Shopping guide for mobile phone sales is a very practical work, which directly communicates with customers face to face and facilitates transactions, so how to negotiate with customers efficiently and quickly is more important in communication with customers.
Summary of sales clerk internship 3
For a graduating college student, internship is very necessary. This is the last class since our student career. Through practice, it is a big step to consolidate the professional knowledge learned, fully apply theoretical knowledge to practice, gradually dilute immature students and truly move towards society. This summer vacation, I chose to practice in an automobile sales company.
Looking back on my internship in a car sales company, a summer internship taught me a lot that books can't learn, which is of positive significance to my future life.
I was deeply touched during my internship. Generally speaking, I want to do things seriously, be low-key and diligent, be responsible for myself and my work. I worked as an intern in a car sales company and learned a lot. Let me talk about my experience during my internship:
First, in the complex social environment, we should persist in being ourselves and remain true to ourselves.
Nowadays, the society is very complicated and everyone has it. For college students who have just left society, it is not good to go with the flow easily. When I was an intern in a car sales company, I saw many colleagues fighting for some sales. It looked fake. These are all things I can't change. What I can do is to stick to myself and not follow the trend, so that our life will be more meaningful.
Second, learn to be independent and don't expect to rely on anyone.
As interns, we can't rely on others, even the instructors, because of this excuse. We must learn to be independent and choose. Social competition is fierce. No one will let you depend on it for a lifetime. If you can't be independent, you will be eliminated by society. So we must get rid of dependence, learn to be independent and be responsible for ourselves.
Third, the internship should be proactive.
As a college student who has just started to practice in an automobile sales company, we should be diligent and proactive in the new environment, because we are only interns and have no social experience and work experience. As the saying goes, "Diligence can make up for mistakes", so we should be proactive, studious and make progress as much as possible.
Fourth, learn how to deal with people and live in harmony with others.
The most important thing in sales is contacts. If you have a glib tongue, sell yourself first, so as to better sell your products. Therefore, to improve interpersonal relationships, get along well with colleagues at work, and everyone will help you if you have difficulties. After all, one person's strength is small, and a team's strength is great. We must believe this. Dealing with interpersonal relationships and a good network of relationships are also necessary preparations for future development.
Summary of sales clerk internship 4
Time flies, and the years are like songs. In a blink of an eye, we ushered in a new year. In retrospect, we had the bitterness of the college entrance examination in June and the ecstasy of entering the university gate in September. Well, it's really sweet. Although time and tide wait for no man, we always seize the time wisely and actively be the master of time, so we can always find the glorious footprints left by our acupoint students during this period of time.
Facing the winter vacation, we shoulder the heavy responsibility, and need to actively respond to the call and thought of the college and actively participate in social practice. When I go home with a heavy burden, there are always two kinds of thoughts struggling. One is the hunger and thirst to go home and help, and the other is to join the society and feel the sweetness of social practice.
After wandering a few times, there is a force that encourages us to make a decisive choice and choose the way to go home to help ... The reason is very simple, that is, we are initially moved, our families are busy, and our parents pay.
Indeed, their contribution is selfless and great. Therefore, from a deeper level, as sons and daughters of China, we should keep the childlike innocence of boxing and carry it forward, because they are part of the essence of China culture, and it is a deep responsibility for us to do so.
My family is also in the clothing business, and there are many places to learn after helping. As the saying goes, "small life is the truth." And I still come with a grateful heart, firmly remembering the truth that a drop of water is exchanged for a punch.
A grateful heart, a learning heart, let me devote myself to this small business at home. Although this is not a real social practice, I have gained a happy and unforgettable time in this practice. I not only learned a lot from my mother and clients, but more importantly, in this short time, I realized several points on the road to society:
The first point is sincerity.
You can disguise your face, but you must never ignore the power of sincerity. According to the principle of doing business, treat guests sincerely and follow the principle of customer first. Your smile and a glance in your eyes will touch the sensitivity of customers intentionally or unintentionally. Be kind to others and follow good people. Respect others, and people will always respect them: those who love others will always love them. It can not only gain the trust of the other party from the heart, but also make customers feel our attention to him from the heart.
Everything should be viewed from a developmental perspective. Gold tablet and silver tablet are not as good as customers' reputation and have higher popularity. The customer's permission to us can be called a huge spiritual wealth.
The second point is communication.
Communication can make many things smooth; Communication can make the relationship more harmonious. Therefore, we should actively build a bridge of communication with customers, so that we can know more clearly what customers really need, or in words, we can infer what clothes are more suitable for them, so that they can buy satisfactory goods, so that our commodity transactions can be carried out more smoothly.
In fact, communication can not only benefit us in business, but also be a rare learning opportunity for me as a student. My eloquence and communication skills have made a qualitative leap, which is really a "win-win".
The third point is passion and patience.
Passion and patience, like fire and ice, seem completely different, but they can collide with the most beautiful sparks. Indeed, every customer has different ideas and preferences. Faced with all kinds of clothes, they can't help but be picky, which makes you feel uneasy and helpless. In the face of such complicated work, whether you can persist depends on your deepest passion.
Faced with that kind of work, people will feel physically and mentally exhausted, but they will feel happy, because I have regarded it as an opportunity to learn, and I will seize this rare opportunity, so I am very satisfied. I understand that passion and patience are indispensable in any industry. Passion makes us full of enthusiasm and motivation for our work and willing to fight for the same goal.
Patience makes us take our work seriously, strive to do every detail well and strive for perfection. Only passion and patience complement each other can we collide with the most beautiful sparks and do our work better.
The fourth point is initiative.
Accidents are neither expensive nor cheap, neither long nor short, and the existence of Tao is not the existence of teachers. As long as they have something worth learning, we should learn from them modestly. As the saying goes, "everything is sensible and worldly." When we have a choice, we must remember to take the initiative in our own hands. Maybe our study object will be a little lower than our education.
Therefore, if we take the initiative to volunteer, we can win more opportunities for ourselves. As long as you are diligent in asking questions, learning and doing, you will get unexpected gains. During this period, we will contact other people and have more opportunities to communicate with them. Because of this, I will gradually become brave in my work, although I will hesitate at first, fearing that volunteering will bring unnecessary trouble, and I am even more afraid of that strange vision. And all this can only be won by yourself, and waiting can only make you perish in silence. Only by taking the initiative can we create good opportunities for ourselves.
The fifth point is about organization.
The importance of order may not be easy to observe in our work, but in our work, besides good logical thinking, it is more important to develop good habits of order. For example, when we keep accounts, because the business is hot and there are many transactions, if we don't pay attention to order when keeping accounts, we will not only be unable to accurately record the corresponding sales situation, but also lead to the inconvenience of finding a job in the future. Dealing with a job, if you don't pay attention to organization, will definitely make the work hectic and inefficient.
In fact, other jobs are the same. Being organized can make you get twice the result with half the effort. I remember a person who once made great achievements in American TV field said that if things are urgent and important, if you deal with them one by one according to the order of organization, then you will feel that work is so easy, and developing good habits in an orderly way can make us more profitable in our work.
postscript
In this period of real life, I should observe and pay attention to everything. I learned a lot from my work. Although it is not long, it will play a positive role in my future life and will be my permanent memory.
Summary of sales clerk internship 5
An excellent salesman must have a deep understanding of his products, accurately locate the target group, strictly implement the proposed sales plan and record perfect customer information.
Sales staff should first be familiar with the product positioning and market positioning of the models they sell, and then aim at the customer base according to the positioning, formulate the daily sales workload and strictly implement it. Only by ensuring quantitative change can qualitative change occur, and the effective information of customers must be completely recorded. Only by ensuring the precipitation of customers can we stabilize sales and lift our feet.
1, accurate positioning of target customers and crowd mining
The accurate positioning of target customers directly affects the accuracy of developing customers. Existence makes sense. Every car has its own customer base. In addition to regular calls, we also collect customer information through newspapers, television, business directories, network promotion, customer recommendation, introduction of peer dealers, and materials and business cards distributed in crowded places.
Joe Gillard, the greatest cross-border salesman, sold 1452 new cars in 1976 with his own efforts, and was listed in the Guinness Book of World Records. Now that so many years have passed, no one in the world can break this record. The most important secret of success is that he is doing things related to his automobile major every day, and he is always thinking about realizing professional automobile sales. Joe Gillard came to China to give a speech on his sales skills. After the one-hour course, joe girard introduced himself briefly, and then began to distribute business cards. After 45 minutes, plus the translation time of the translator, it took 50 minutes. At this moment, joe girard said, my first sales class is over.
2. Develop customers in a planned way
Developing customers in a planned way can quickly improve sales performance. Usually, we think that developing customers starts with familiar people and ends with unfamiliar customers. There is a saying that five people can meet the president, which means that these five people represent five groups respectively. Only by constantly expanding their social circle can they know more people and have more sales opportunities.
There is an Indian proverb: the first sentence is the easiest to say to a friend. In fact, every customer is our friend. On the contrary, every friend is our client. It is generally believed that development customers will first go from the most familiar areas and counties to the surrounding cities and provinces. Only in familiar places can you better show yourself. Therefore, development customers will go from familiar places in geographical areas to strange cities, from friends to friends of friends to strangers.
3. Make the phone meaningful.
Any meaningless phone call is harassment to potential customers, so you must let them gain something when you talk to them. Before contacting potential customers, we must make corresponding preparations and collect the information of potential customers as comprehensively as possible. Including: the name, hobbies, location, industry, industry trends, industry news and even family information of potential customers. Try to understand the needs of potential customers. Before contacting potential customers, we should overcome the fear of calling, make detailed notes before calling, and prepare relevant materials that may be needed at hand. Some salesmen also prepare some interesting news and humorous jokes to satisfy the interest of potential customers.
4. About customer preparation.
When inviting customers, try to arrange customers in the same area when not on duty, and try to invite customers to the exhibition hall to negotiate in a familiar environment. If you send an invitation to the client's office, you should be prepared before coming to the door: for example, gfd (uniform), men don't wear accessories, women wear light makeup, prepare business cards and wear work cards. Prepare relevant vehicle information, quotations, contracts, receipts, calculators and pens, preferably not after lunch break.
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