Etiquette is a reflection of a country's reproduction of social culture, moral fashion and living habits. This book introduces all kinds of etiquette that should be paid attention to when communicating with people in modern society. The book * * * is divided into 14 chapters, with specific contents including etiquette overview, grooming etiquette, manners etiquette, dress etiquette, meeting etiquette, reception and visiting etiquette, business negotiation etiquette, banquet etiquette, gift etiquette, wedding and funeral etiquette, official etiquette, official document etiquette, job hunting etiquette and foreign-related etiquette. , mainly from shaping a good personal image and taboos in dealing with people.

By studying this book, readers can understand and master the basic behavior norms such as personal appearance, clothes, speech and manners that should be possessed in various occasions, and show their ideological and moral level, so as to improve their social communication ability and gain the respect of others.

In order to facilitate teachers' teaching and students' self-study, this book is equipped with electronic courseware, exercises and reference answers, teaching plans and related video clips.

This book can be used as a etiquette textbook for undergraduates, and also as a post training textbook and reference book for managers of enterprises and institutions.

Two. Learning experience of writing an article about the content of social etiquette course

Half a year's study of social etiquette elective course has benefited me a lot.

I was very optimistic when I took this course. I think it will be of great help to my present and future interpersonal relationships. It will help me learn to communicate more calmly and appropriately, win more opportunities and better adapt to this civilized society in the future. At present, we need to cultivate and learn the quality of civilization, especially as contemporary college students, to master the basic rules of civilized social communication, to integrate into society in a civilized and dignified manner, and to lay a solid non-intellectual backing for their future development.

Etiquette, I think, is to be civilized and decent in the process of social interaction, so that the other party can accept you sincerely, so as to truly achieve the purpose of communication and make the whole process harmonious and beautiful. Modern social etiquette generally refers to the code of conduct and norms that people should abide by in the social process. Specific performance is etiquette, courtesy, ceremony, instrument, etc.

I think I have grown a lot in the process of learning. First of all, it is learned that due to regional differences, civilized etiquette has its definition limitations. For example, the meaning of "comrade" in China, Hong Kong and Macao is gay, which is different from the understanding of "comrade" in other parts of China, while the Germans call the Nazis "comrades"; The "lover" in the northeast means lover, and they can't accept the title of "miss" for ordinary women ... and so on. This requires us to grasp the scale of civilized etiquette and understand that civilized etiquette also has its limitations, that is, meeting etiquette requires us to obey the rules and do as the Romans do. ...

As far as we China people are concerned, etiquette is gradually formed in the process of people's increasingly frequent communication activities. Of course, it is also inseparable from people's daily life, from the meeting of state leaders to the dribs and drabs of people's life. Take the life of our students as an example. Even in ordinary communication, there are hidden rules of etiquette. Different occasions require us to treat them with different attitudes. In short, the etiquette of introduction is a way of communication by ourselves or through a third party, so that the two sides can get to know each other, establish contact and enhance understanding. Introduction is divided into self-introduction, introduction of others and collective introduction. Our usual activities need to introduce our leading teachers and guests. Of course, many times, we students are the main body, which involves the etiquette of collective introduction. We must introduce the leading teacher to our classmates first. This is the requirement of collective introduction: when introducing one or several people to the whole group, the minority must be introduced first and then the majority. Furthermore, when introducing others, we should abide by the following rules: introduce men to women, introduce young people to old people, introduce people with low status to people with high status, introduce guests to hosts, and introduce people who arrive late to those who arrive early. Also, whenever we enter a group for the first time, we need to introduce ourselves. Pay attention to the occasion and try to introduce yourself with others' self-introduction. Sometimes we just need to simply introduce our names. Sometimes our purpose is to make friends, so we need to introduce our preferences in detail. We should be generous and decent. Note that if women don't ask for a handshake, men need to be reserved.

Secondly, what deserves my attention is the etiquette of conversation. As I come from Shandong, I like frankness and crispness, which gives me a straightforward personality. Who knows, this character makes me miss a lot of deserved friendship. Through the study of social etiquette class, I understand my own shortcomings. I should do this: choose a topic of mutual interest and let the conversation continue; Be good at listening, agree with each other's remarks in time, and make each other feel that the person they choose to talk to is trustworthy; Moderate praise, but be sincere, vary from person to person, pay attention to the occasion, and let the other party accept it; Control your tone, because a low voice can attract people's attention and win their trust and respect. In addition, the four taboos of conversation: ① Interrupting the other party; 2 supplement each other; 3 correct each other; 4 question each other. By doing this, I believe we will avoid many oral mistakes, win more correct friendships and establish harmonious interpersonal relationships.

Besides, I also learned some manners such as shaking hands, greeting, business cards, banquets and gifts. Maybe these are what I should pay special attention to in my future social activities. Because no one can exist alone without society, social life should learn to communicate and learn the rules that should be paid attention to in the process of communication, so as to win a foothold in complex social activities.

Through the window of the university, I began to get in touch with the society slowly and began to have a lot of social activities, but my study should not stop. Society is learned, civilization has manners. Perhaps when our unintentional civilized actions give us gains or inappropriate words make us embarrassed, we will really realize that etiquette norms have penetrated into every little detail of our lives. . . .

Third, the introduction of social etiquette

This book is compiled according to the actual needs of etiquette teaching in colleges and universities and modern social work and life. Including social etiquette overview, personal etiquette (appearance, appearance, manners), communication etiquette, catering etiquette, etiquette etiquette, travel etiquette, religious etiquette and some major customs and habits in China. The system is relatively complete, the structure is novel, the content is substantial, and the unity of scientificity, systematicness, practicality and operability is emphasized. It expounds the communication in modern society. This book can be used as a teaching material for students' etiquette education in colleges and universities, and also as a reference book for people from all walks of life to understand social etiquette.

Fourth, the outline of social etiquette

First, an overview of social etiquette

Second, meet etiquette

Third, common meeting etiquette.

Fourth, visit and reception etiquette.

Verb (abbreviation for verb) party and entertainment etiquette

Sixth, banquet etiquette

Seven, communication etiquette

Eight, gift etiquette

IX. Travel Etiquette

Social etiquette course

Everyone needs to improve their manners-Social Etiquette Course Paper This is the final paper of our social etiquette course. China has been known as "the country of etiquette" since ancient times. Today, when we vigorously advocate socialist spiritual civilization and build a harmonious society, every citizen must be civilized and polite, which is a social morality. When we college students enter the society in the future, we will inevitably have the opportunity to deal with people, so it is particularly important to learn social etiquette and improve etiquette cultivation. Through the study of social etiquette courses in recent weeks, we have really learned more detailed and systematic etiquette knowledge. Etiquette can actually be divided into several parts, personal etiquette, including one's appearance, manners, clothing and so on. Each of us should pay attention to our personal manners. A person's dress and behavior are not only related to the other person's impression of his personal image, but also the most vivid display of personal education and quality. But in today's society, we can often see some behaviors that do not conform to the etiquette norms. In the street, people dressed in revealing, sloppy and untidy clothes can be seen everywhere. They ignore etiquette norms, blindly pursue avantgarde, but bring a very bad impression to others. Public etiquette refers to the code of conduct that people should abide by in public places. Pay attention to manners when walking, driving, and taking transportation. In public. Obeying traffic rules and paying attention to environmental protection are the most basic norms. But there are still many people who violate these basic norms. Jaywalking, running red lights, spitting and littering are repeatedly prohibited. This is not only discrediting our own image, but also undermining public order, making it visible to foreign friends and even tarnishing the image of China people. Therefore, each of us should consciously abide by etiquette norms and improve our self-cultivation. ..... communication etiquette, which is the most basic code of conduct in interpersonal communication. How to address, introduce, shake hands, talk, etc. There are many etiquette rules to follow. In this regard, many people have misunderstandings. For example, when introducing old people and young people, we usually introduce the old people first, thinking that this is to respect the old people. Actually, it is not. The young are introduced first to show respect for the old, because they are respected people and should have priority to know. For example, when shaking hands, it is more appropriate for a man or a woman to reach out first. Usually people think that the man reached out first, but it is not. We should wait for women to reach out and respect them first. There are many manners like this. If you don't study, you won't know, and you will make such mistakes in future communication. Therefore, this shows the importance and necessity of improving our manners. Communication etiquette is the etiquette norm when people communicate and contact. Nowadays, people seldom use letters to communicate, so when it comes to using them, they forget all the manners they should have. For example, if you don't know how to be polite on the phone, choosing the right words and timing will bring trouble to the other party and affect others' evaluation of you. But if you can do basic communication etiquette, you will make the other person feel that you are a very polite person and have a better impression on you, which is helpful for your work and study. Catering etiquette, as its name implies, is the code of conduct that should be observed when eating. Seating arrangement, toast etiquette and dining rules are often used in social occasions. If you can follow the etiquette rules, others will think you are a very polite person. On the contrary, you will think that you are impolite and even affect your study and career. Through the etiquette mentioned above, we can see the importance of etiquette and the necessity of improving our own etiquette. There is still a lot of knowledge about etiquette, and you need to improve your etiquette through continuous learning. In fact, we have been educated in etiquette since childhood, and we don't spit everywhere, litter or jaywalk. Only a few people really did it. In the final analysis, our mentality is not right, and anyone can shout slogans. However, if we really want to put it into action, many people feel troublesome, unnecessary, or feel that everyone around us is like this, and they will follow the crowd. But in fact, the good civilized atmosphere of the whole society is accumulated by everyone. Wang Shouren, a great scholar in the Ming Dynasty, said: "Knowing is the idea of doing, and doing is the kung fu of knowing; Knowing is the beginning of doing, and doing is the achievement of knowing; Knowing and doing is noumenon and kung fu. Knowing and not doing it is just unknown. " We shouted the slogan of civility and courtesy, but we never practiced it ourselves, which is different from never receiving the education of civility and etiquette! Therefore, if we want to practice, we must work hard from this "unity of knowing and doing", work hard from our own words, and bid farewell to behaviors that do not conform to etiquette norms. The civilization degree of a society can reflect the civilization degree of a society and a country. If a person does not abide by social civilization, it will not only affect his personal image, but also destroy social order. We contemporary college students are the future of the motherland, and we should shoulder this burden. Starting from oneself, actively and conscientiously study etiquette culture and put it into practice, not only to be civilized and polite, but also to use yourself to drive people around you to be civilized and polite. As long as each of us pays attention to the improvement of our own etiquette, it won't be long before the etiquette quality of our whole society and country will be improved, and we will truly be a country of etiquette and welcome guests from all over the world.

ⅵ Basic Introduction to Social Etiquette

Social etiquette refers to the preferred behavior norms and idiomatic forms used to show respect, goodwill and friendliness in interpersonal communication, social interaction and international communication activities. This definition contains the following meanings: First, from a personal point of view, social etiquette has the following functions:

1. helps to improve people's cultivation;

2. It can help you go to the society smoothly, better establish your own image, and leave a good impression of being polite and gentle when interacting with people.

Second, from a social point of view.

Learn more social etiquette, it can avoid your timidity and shyness in the communication field, it can point out the maze in the communication field, it can add more confidence and courage to you and make you know how to be polite. Fourth, it is helpful to obtain and exchange information, which is the need to adapt to the modern information society; More importantly, socialization is necessary for communication between people. By socializing, you can get "rich information about the other half" from each other.

Third, from the perspective of enterprises.

Etiquette is an important content of corporate culture and spirit, and it is the main attachment point of corporate image. Most international enterprises have high etiquette standards and regard etiquette as an important part of corporate culture. It can shape the image of the unit, improve customer satisfaction and reputation, and finally achieve the purpose of improving the economic and social benefits of the unit. Through social etiquette education, we can further improve etiquette cultivation, cultivate practical ability to deal with rewards, develop good etiquette habits, have basic civilized education, and let the flowers of civilization bloom everywhere. I hope everyone speaks etiquette, then our society will be full of harmony and warmth. The importance of socialization can also be said to be the function and function of socialization. Generally speaking, the main purposes of people engaging in social activities are as follows:

Enhance feelings

Time spent in social activities will bring emotional gains, such as our leisure and entertainment with relatives and friends.

establish relations

Many times, socialization is the link to establish business cooperation, emotional marriage and other relationships.

In the process of establishing a relationship, remember to learn to follow up the relationship and avoid forgetting.

Enrich yourself

Rich life experience and human feelings.

Seven, the content of college social etiquette course.

The most important content of college social etiquette course is professional etiquette teaching, which can better achieve the ideal professional learning effect.