Office etiquette standard of civil servants' etiquette training etiquette meeting usually refers to a form of social activities that brings people from a specific range together to study, discuss and sometimes make decisions on some special issues. When dealing with daily administrative affairs, government departments at all levels often hold various meetings. Whether convening, organizing or attending meetings, grass-roots civil servants have some basic rules and regulations that must be observed. Such rules and regulations related to meetings include meeting etiquette. The key contents of meeting etiquette include meeting work, the arrangement of seats in the venue and the correctness of meeting style.

First, the meeting work requirements.

These can all be called conference work. Grass-roots civil servants in charge of meeting work must abide by routine, pay attention to etiquette, be meticulous and rigorous, and be prepared in specific work.

(1) Among all kinds of pre-meeting organization work, pre-meeting organization work is the most critical. Generally includes the following four different aspects.

1. Preparations for the meeting. Before any meeting is held, the theme (including the name of the meeting) must be determined. Relevant leading groups confirmed this before the meeting. The staff responsible for preparing the meeting should organize and implement the meeting scale, time and agenda agreed by the leaders around the theme of the meeting. Usually need to set up a special team, clear division of labor, put the responsibility to people.

2. Notice to be issued. Generally speaking, a formal meeting should send a notice to the participants in advance. Refers to the written documents sent by the conference organizer to all participating units or participants, including the invitation letters sent to relevant units or guests. Grass-roots civil servants should do two things well in this respect. First, draft a notice. The notice of the meeting should generally include seven points: title, subject, duration, attendees, sign-in time, sign-in place and participation requirements. When writing a notice, you should ensure that it is complete and standardized. Second, timely delivery. When issuing the meeting notice, we should try our best to ensure that it is delivered in time without delay.

3. Drafting documents. All kinds of documents and materials used in the meeting should generally be prepared before the meeting. The meeting documents that need to be carefully prepared mainly include agenda, opening speech, closing speech, theme report, general assembly resolution, typical materials and background introduction. When the participants report for duty, some documents should be distributed.

4. Regular preparation. In charge of meeting affairs, it is often necessary to make full preparations for the specific details involved in some meetings. First, do a good job in site layout. The meeting venue should be selected, tables and chairs should be arranged as needed, and all kinds of audio, lighting, projection, camera, photography, recording, air conditioning, ventilation equipment and multimedia equipment needed for the meeting should be debugged and checked in advance. Second, in accordance with the provisions of the meeting, do a good job of communication with the outside world. For example, notify the relevant news departments and public security departments. Third, the procurement of conference supplies. Sometimes it is necessary to purchase some meeting supplies, such as paper, notebooks, pens, folders, business cards, seat tags, drinks, audio-visual appliances, etc.

(two) the grass-roots civil servants responsible for the specific work during the meeting, meticulously do the following work.

1. Daily service. During the meeting, special personnel should be arranged to meet, guide and accompany the participants inside and outside the meeting place. Special care should always be given to the distinguished guests, the elderly, the sick and the pregnant, ethnic minorities, religious figures, compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners attending the meeting. Respond to the reasonable demands of the participants.

2. Sign in for the meeting. In order to master the number of people attending the meeting and enforce the meeting discipline, all large or important meetings are usually required to sign in when they enter. There are three ways to sign in for the meeting: one is to sign in, the other is to buy tickets, and the third is to report by credit card. The person in charge of this work should inform the person in charge of the meeting in time.

3. Catering arrangements. For long meetings, working meals are usually arranged for the participants. At the same time, participants should be provided with healthy and delicious drinks. The drinks provided at the meeting should be convenient for the participants to drink themselves, and it is not recommended to pour them tea often. Doing that is often unhealthy and unsafe, and may even hinder each other. When necessary, convenient conditions such as accommodation and transportation shall be provided for foreign participants.

4. On-site records. All important meetings should be recorded on the spot, including taking notes, printing, inputting, audio recording and video recording. Can be used alone or cross-used. When taking handwritten notes, we should try our best to make the basic contents such as the name of the meeting, the number of attendees, the time and place, the contents of speeches, matters to be discussed, temporary motions, voting and elections complete, accurate and clear.

5. Prepare a briefing. For some important meetings, it is often necessary to prepare a briefing during the meeting. The basic requirements for writing conference briefings are fast, accurate and concise. Fast, it requires attention to timeliness; Accuracy refers to the requirement of accuracy; On the other hand, Jane asked for concise words.

(3) Necessary follow-up work should be done after the meeting to bring it to a successful conclusion.

Follow-up work generally includes three items:

1. file. These documents include meeting resolutions, meeting minutes and so on. Generally, it is required to be formed as soon as possible and issued or announced as soon as the meeting is over.

2. handle materials. According to the needs of the work and the provisions of the relevant confidentiality system, all related graphic and audio-visual materials should be carefully collected and sorted out, and work should be carried out after the meeting. When collecting meeting materials, you should abide by the rules and practices, and the summarized materials must be carefully summarized; Materials that should be filed shall be filed; All materials that should be recycled must be recycled; Materials that should be destroyed must be destroyed carefully.

3. Assist the return trip. After a large-scale conference, its organizers should generally provide all facilities for foreign participants to return home. If necessary, you should take the initiative to contact and provide transportation for the other party, or order and confirm return air tickets, boat tickets and boat tickets for the other party. When the team members or special people attending the meeting leave the local area, they can also arrange someone to see them off and help them check their luggage.

Secondly, the seats in the venue.

When holding a formal meeting, it is usually necessary to arrange the specific seats of participants, especially important people, in advance. The more important the meeting is, the more attention will be paid to its seating arrangement. Grass-roots civil servants not only need to understand the etiquette norms of seat arrangement in the venue, but also must abide by them seriously. In the actual operation of the conference, due to the different scale of the conference, there are also some differences in the specific seating arrangement.

(1) Small meetings Small meetings generally refer to small meetings with few participants. Its main feature is that all participants should be seated and there is no special rostrum. At present, there are three main forms of seating arrangement for small meetings. 1. Free seat selection. The basic practice is that all participants are completely free to choose their seats, and no fixed specific seats are arranged. 2. Provide seats for other doors. It usually sits in the seat opposite the main entrance of the conference room as the chairman of the meeting. Other participants can sit on both sides in turn from left to right. 3. Set the seat according to the scene. The so-called seating according to the scenery refers to the specific position of the chairman of the meeting, not facing the main entrance of the meeting room, but relying on the main scenery of the meeting room, such as calligraphy and painting, podium and so on. The seats of other participants are slightly the same as the former.

(2) Large meetings Large meetings generally refer to large meetings with a large number of participants. Its biggest feature is that the venue should have a podium and a mass seat. The former must carefully arrange the seats.