The first is to establish a new pattern of comprehensive social governance. In the report of the 19th National Congress of the Communist Party of China, it is pointed out that it is necessary to strengthen the construction of mechanisms to prevent and resolve social contradictions, correctly handle contradictions among the people, and constantly enhance the forward-looking, systematic and targeted work. In order to further lay a solid foundation for grass-roots work and give full play to the role of big data in social governance, we have invested more than 60 million yuan to establish a district-level social governance command center, and all 109 items in 19 departments that are closely related to population information, housing information, urban components, people's needs for food, clothing, housing and transportation, and people's livelihood services are included in grid management and tracking services. In addition, unblock the channels of people's appeals and standardize the management of government service hotline, 967 1 1 social service hotline, Jimo Grid and other platforms. The overall completion rate is 98%, the response rate is 96%, and the people's satisfaction rate is over 95%.
The second is to pay attention to people's livelihood and improve people's satisfaction. In view of the high voice of the masses and the fields closely related to the production and life of the masses, we will increase investment to make the masses have higher happiness and satisfaction. For example, 10 is determined to be practical for the people every year around issues involving the vital interests of the masses and the general concern of the society. In order to better listen to people's voices and grasp public opinion, we collected and screened people's dissatisfaction in 1 1, covering transportation, medical care, living environment and so on. , the existing problems were rectified item by item, the responsibilities were clear, and the whole process was supervised to ensure the effectiveness. In addition, in combination with the implementation of the rural revitalization strategy, we will give priority to rural development, take party building as the guide, continuously consolidate the construction of rural grassroots organizations, make every effort to promote farmers' income and get rich, keep the bottom line of people's livelihood, and make the fruits of reform and development more fair and benefit the people of the whole region.
The third is to establish and improve the grand mediation center. In order to deepen the mechanism of leading cadres' visiting, and build a mediation platform with integrated interview and mediation, joint mediation and one-stop solution, our district has established a large mediation center, which is stationed in eight studios, including medical mediation, judicial confirmation, speedy adjudication court, township mediation and psychological consultation, to accept medical disputes, neighborhood relations, litigation-related complaints and other matters that need mediation and letters and visits, so as to realize the organic solution of litigation and non-litigation disputes.
The fourth is to establish a petition system for leading cadres. Our district has innovatively implemented the "three guarantees and three links" system, and district leaders should ensure the development and stability of towns and streets. According to the requirements, district-level leaders must study the issue of letters and visits when they go to the countryside, receive and visit regularly, further strengthen the relationship between the party and the masses, solve problems to the maximum extent and resolve contradictions as soon as possible. At present, leaders' next visit has become an important measure to solve people's feelings, gather people's wisdom, protect people's interests and gather people's hearts.