In recent years, with the rapid development of China's civil aviation industry, the business volume of civil aviation has increased rapidly, and it is also facing fierce competition in railway and highway transportation. How to win the market with high-quality and efficient service has become a topic of concern to the civil aviation industry.
The application of system simulation technology can greatly promote the reform of aviation system management and operation. The following will discuss the application of system simulation in the aviation field from three aspects: airport terminal, air cargo terminal and aviation logistics inventory management:
1
Simulation and Optimization of Passenger Flow System in Airport Terminal
The terminal building is the core part of the airport and has a very important position. The passenger station serves passengers, who go through all kinds of check-in procedures here and also do leisure shopping and other consumption activities here.
Whether the passenger flow in the terminal is reasonable or not, as well as the efficiency of passengers' check-in procedures, will affect the service level and economic benefits of the airport, and also have a great impact on the satisfaction and loyalty of passengers.
Simulation can accurately and vividly predict the future situation of the system, especially in the system with many links and difficult to change, which can reduce the waste caused by decision-making mistakes and the inconvenience to passengers.
For example, based on the planning and design of airport terminal and the analysis of passenger flow characteristics, the passenger flow queuing network model is established; Based on the statistical analysis of the actual airport survey data, the characteristics of passenger flow during peak hours are determined, and a passenger satisfaction modeling method based on fuzzy multi-attribute decision-making method is proposed to improve the airport passenger satisfaction.
Using the idea of dynamic simulation, with the help of system simulation software, a computer simulation model is established to simulate the passenger flow in the terminal building, and the system simulation results are analyzed. The fuzzy comprehensive evaluation model is used to verify the improvement of passenger satisfaction after the process optimization, and the improvement scheme and suggestions of passenger flow in the terminal building are put forward.
All the above can greatly improve the service level and passenger satisfaction of the airport terminal.