There is a folk song that goes like this: if you drop a nail, you will break a shoe; Broke a shoe and a horse; Fold a horse and hurt a knight; Wounded a knight and lost a battle; Lost a battle and lost an empire.
From this ballad, we can see that a small detail plays an important role in the success or failure of a thing. In addition, in many cases, the details of the reaction determine success or failure, such as:
On a cloudy afternoon, due to the sudden downpour, pedestrians went into nearby shops to take shelter from the rain. An old woman also hobbled into the Philadelphia department store to take shelter from the rain. Faced with her awkward appearance and simple makeup, all the salespeople were absent-minded and turned a blind eye to her.
At this moment, a young man came up to her sincerely and said, "Madam, what can I do for you?" The old woman smiled: "No, I'll stay here for a while and leave at once." The old woman is not at ease again. It doesn't seem reasonable to borrow someone else's roof to shelter from the rain instead of shopping. So she began to wander around the department store, even if she bought a small ornament in her hair, it would be a reason for her to feel at ease from the rain.
Just as she hesitated, the young man came up and said, "Madam, you don't have to be embarrassed. I moved a chair for you and left it at the door. Just sit and rest. " Two hours later, after the rain cleared, the old woman thanked the young man, asked him for a business card and walked out of the shop trembling.
A few months later, James, the general manager of Philadelphia department store, received a letter asking that the young man be sent to Scotland to accept the order for decorating the whole castle and let him contract the purchase orders of office supplies for several big companies belonging to his family next season. James was overjoyed and did a quick calculation. The income brought by this letter is equivalent to the sum of their company's profits for two years!
He soon got in touch with the writer, only to know that the letter was written by an old woman, who was the mother of Carnegie, the American billionaire "steel king".
James immediately recommended the young man named Phil to the company board. There is no doubt that Phil had become a partner in this department store when he packed his bags and flew to Scotland. That year, Phil was 22.
In the following years, with his consistent loyalty and sincerity, Philip became the right-hand man of Carnegie, the "king of steel", and his career soared, becoming an extremely rich heavyweight in the American steel industry, second only to Carnegie.
With only one chair, Phil easily stood shoulder to shoulder with Carnegie, the king of steel, and embarked on the road to success that people dreamed of.
This is really "don't do it with kindness and smallness." Hearing this, I believe you have a new understanding of the details. So what's the difference between paying attention to details and ignoring them? I have another example here.
There are two lines in Shanghai, Line 1 and Line 2, which are very different.
Shanghai Metro 1 Line was designed by Germans, and it seems nothing special. It was not until Line 2 designed by China designer was put into operation that it was discovered that so many details were ignored in the original Line 2. There are three obvious ones.
one
Shanghai is located in East China, and the terrain is only a little higher than the sea level on average. In summer, rain often traps some buildings. German designers noticed this detail, so each outdoor exit of subway 1 line was designed with three steps. To enter the subway entrance, you must step on three steps and then get down to the subway station. It is these three steps that can prevent rainwater from flowing backwards in rainy days, thus reducing the flood control pressure of the subway. In fact, the flood control facilities of line 1 have almost never been used; Because of the lack of these steps, Metro Line 2 was flooded in rainy days, which caused huge economic losses.
two
German designers designed a turn at each subway exit according to the topography. Isn't it more troublesome to do this at the entrance and exit? Didn't it increase the construction cost? However, when Metro Line 2 was put into use, people discovered the mystery of this turn. In fact, the reason is very simple. If you leave the air conditioner on at home and the doors and windows open at the same time, you will be worried about paying more electricity bills every month. Think about it, how much electricity is saved every day and how much operating cost is saved by adding a turning exit to a subway.
three
Anyone who has taken the subway knows that when you are too close to the track, the locomotive will feel dangerous when it comes. There have been dangerous incidents of passengers falling off the platform in Beijing and Guangzhou subways. German designers embody the concept of "people-oriented" in their designs. They spread metal decorations about 50 cm near the platform, and embedded an edge with black marble, so that when passengers approach the platform, they will be "vigilant" and realize the distance from the edge of the platform, which the designers of Line 2 did not expect. The ground is all the same color tiles, so it is dangerous for passengers not to pay attention to the track! The subway company had to arrange special personnel to remind passengers to pay attention to safety.
From these three points, we can see how big the gap is between paying attention to details and ignoring them! Therefore, in life, we must pay attention to details, not ignore them, and be rigorous and serious.