202 1 is the third anniversary of the hospital. Under the guidance of the dean and leaders at all levels, all nursing staff are subject to? Everything is patient-centered, and everything is for the patient? Service tenet, excellent completion of nursing work assigned by hospital leaders, and completion of more than 90% of the 20_ year nursing plan. The work is summarized as follows:
First, seriously implement the rules and regulations: strictly implement the rules and regulations in order to improve the quality of nursing and ensure medical care.
The fundamental guarantee of safety.
1, define the work responsibilities and processes of each shift.
2, adhere to the inspection system:
(1) requires the class to check the doctor's advice, and the head nurse participates in the total check 1-2 times a week and records it;
(2) Strictly carry out three inspections and eight pairs of nursing operations;
(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
(4) All kinds of registers should be carefully implemented and registered as required.
3. Strict handover system: adhere to bedside handover system and morning care to prevent complications.
Second, improve the quality of nursing.
1, the department set up a quality control team: check the nursing safety, ward management, emergency medicine management, basic nursing of critically ill or super-class nursing patients and nursing document writing every week; Discuss and rectify once a month to continuously improve the quality of nursing.
2. The trial of the responsibility system nursing strengthened the nurses' sense of responsibility and made them clear their responsibilities and work.
This workflow greatly reduces the number of patients' phone calls and patients' complaints about untimely treatment.
Third, improve the professional quality of nursing staff.
1, ask questions 1-2 times every morning, and the content is basic theoretical knowledge and medical professional knowledge.
2. Nurses in designated departments should have a small lecture or business study once a month, conduct an operation training and assessment, and urge them to learn and improve their business.
3. Insist on nursing rounds: conduct small rounds of nursing once a month to discuss nursing diagnosis and nursing measures to improve professional quality.
4. Conduct relevant business theory assessment every quarter.
5. Strengthen the care of critically ill patients, adhere to the bedside shift system and morning care.
Fourth, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system.
2, insist on daily ultraviolet air disinfection of the treatment room, once a week with 75% alcohol to wipe the ultraviolet lamp, and record.
3. Standardize the management of drugs and therapeutic carriers.
4. Disposable articles should be destroyed in time after use, centralized treatment, regular inspection and supervision, regular inspection and inspection of the concentration of various disinfectant, and nursing a bed, a towel and a wet sweep in the morning.
5, ward, treatment room can insist on mopping the floor with chlorine-containing disinfectant, twice a day, terminal disinfection of discharged patients' sheets (clean bedside table and wipe with disinfectant), ultraviolet disinfection of air.
7, all kinds of nursing operations strictly implement the requirements of hospital sense, clean clothes, dress code.
Five, nursing staff to better complete the nursing work.
1, adhere to the principle of patient-centered, quality-centered, and provide high-quality services for patients, and provide health guidance for patients during off-duty lectures, rounds, and admission, so as to familiarize patients with disease prevention, rehabilitation, and related medical care, nursing, and self-care knowledge.
In February and June, under the leadership of the nursing department, the internal medicine department, as a high-quality nursing demonstration ward, carried out the responsibility system nursing mode, which enhanced the nurses' awareness of active service, made the nursing work more detailed and reduced the occurrence of accidents and complaints.
3. By the end of this year 1 1, there were about 879 surgical inpatients, including about 187 surgical inpatients, about 692 internal medicine inpatients, and 13 rescue inpatients, among which the economic income generated by internal medicine was about 20,597,580 yuan1yuan.
Six, the existing problems:
1. There are too few registered nurses.
2. The mobility of nurses is too strong, the comprehensive quality of new nurses is poor, and the concept of infertility is not strong.
3. Quality nursing service is still in the exploratory stage, and nursing writing is not standardized. Coupled with the above two problems, the difficulty of nursing work has been greatly improved.
4, nurse annual continuing education shortage management (such as integral purchase, upload registration, etc. ).
5. Ward environment and facilities are not perfect.
(1), layout: the ward is not clearly marked, and the location is too hidden, so most patients can't find the inpatient department; The layout and facilities of the treatment room and disposal room are not up to standard (wooden treatment table and cabinet, no tiles on the wall, no air conditioning, small area, etc.). ).
(2) The sickbed has no guardrail, and more than 80% of sickbeds can't be lifted; There are no shelves under the bed.
(3) No central oxygen supply: the use of oxygen cylinders increases the workload of nurses, which increases the potential safety hazard of oxygen use, and patients cannot get active treatment or rescue; The cardinality of oxygen cylinder and flowmeter is too small; Oxygen cylinder and flowmeter do not match.
6. The management and supervision mechanism is not perfect: all managers have multiple roles.
7. Performance appraisal: The proportion of monthly salary and bonus is inappropriate, and the distribution is too complicated, giving people an opaque feeling and unable to mobilize the enthusiasm of all employees.
8. The implementation of hospital infection system is not in place: the disinfection of grinding bottles is not up to standard; The hospital did not monitor the air, surface and disinfectant every month.
9. Medical devices are not tested once a year (sphygmomanometer, weighing scale, monitor, electrocardiograph, etc.). ); And there are no professional equipment maintenance personnel.
10. Ward management is not satisfactory. Over the past year, due to the attention, support and help of hospital leaders at all levels, nursing work has made some achievements in nursing quality and professional ethics construction, but there are still many shortcomings, which need further improvement and perfection.
Seven, 20_ year nursing work plan:
Strive to carry out and implement the following nursing work safely, reasonably, effectively and normatively under the existing conditions.
(a) continue to improve the management level of head nurses and professional team leaders and the professional level of nurses.
1, please ask the hospital leaders to organize head nurses and professional team leaders to visit and study in higher-level units, expand their knowledge and absorb advanced experience.
2, continue to do a good job in the registration and assessment of the head nurse's handbook, and continue to adhere to the system of night rounds.
3. Set up some nursing magazines and newspapers for the nursing department, so that the head nurse and professional team leader can broaden their horizons and improve their management ability.
4. Further improve the professional quality of nurses.
(1) Continue to pay special attention to the "three basics" training and the study of specialized nursing theory knowledge, and make regular assessment.
(2) Basic nursing technology is required to be standardized, and one operation is assessed every month, which is implemented by the professional team leader and the head nurse takes part in the assessment.
(3) Encourage nurses to participate in correspondence study or self-study exams to improve their theoretical knowledge.
(2) Strengthening hospital infection: in strict accordance with the requirements of hospital infection management.
1, insist on disinfecting one bed and one towel in the morning.
2, one needle and one tube, damaged in time after use, soaked and disinfected, centralized treatment.
3, disinfection items adhere to the package of chemical indicators.
4, adhere to the bedside table daily disinfectant wipe, a table and a towel.
5, ward daily treatment room, dressing room, ultraviolet disinfection, weekly dust removal, and recorded.
(3) Strengthen the management of nursing documents, so that the qualified rate of nursing documents can meet the requirements of secondary hospitals.
(4) Pay close attention to nursing safety: strictly implement the check system and various operating procedures to prevent nursing errors and accidents.
(5) Going up a storey still higher is beneficial to the department.
Annual personal summary of hospital nursing work
Meet this year? Consolidate advantages and develop steadily? In principle, the following work has been done in the past year:
1. Give consideration to a game of chess in the new building, the main building and the whole hospital, especially in the new building to grasp the operating specifications and realize the infusion response? Zero? Breakthrough; Through the inspection system, drug quality loopholes 12 cases and disposable goods quality loopholes 29 cases were blocked throughout the year.
2, with the joint-stock management model, pay attention to the quality of nursing and quality service, rational use of nursing.
Work to ensure that patients' basic care is in place; Emphasize the environmental management of the ward, and completely put an end to the problems of dirty, chaotic and poor environment in acupuncture department, and the drying of urine pads everywhere.
3. Strengthen the training of young head nurses in Xinsha from the aspects of business skills and management theory, so that they can mature as soon as possible and become the backbone of management. After passing the examination this year, five deputy head nurses became full members and three were promoted to ward deputy head nurses.
4. Strengthen external publicity and be responsible for this year's planning? 5. 12 nurses' day? Large-scale celebrations were well received by city leaders and nursing experts. Actively explore the publicity space of Xingyuan Daily, Daily News, Tianjin Daily and Tianjin Radio and Television Station, and show the hard work and dedication of nurses through health education, story reporting and works exhibition.
5. Pay attention to the continuing education of on-the-job employees and hold college-level lectures, with a penetration rate of over 90%; Offering training courses on basic knowledge of traditional Chinese medicine for newly assigned employees and newly transferred employees; Completed the annual theoretical and operational assessment of nursing staff, and the qualified rate reached 97.9%. Pay attention to the quality education of nurses? Respect life and love patients? Education, advocate a number of donation activities, and offer love to patients in hematology and cardiac surgery.
6, to meet the annual quality control inspection organized by the Municipal Health Bureau, our hospital's nursing performance reached the standard, with a total score of 96.7, ranking first in the city.
7. Personal self-construction: won this year? Excellent care worker in Tianjin? Title; Through studying in the United States, I brought back some advanced management experience and actively summarized clinical experience. This year, I finished 3 national papers, 2 conference papers and 1 summary.
The smooth development of nursing work and the improvement of nursing level are the results of the correct decision of leaders headed by Dean Shi and the joint efforts of grassroots nursing staff at all levels. Next year, the nursing department will set up its own academic journal, improve the academic level of nursing, give full play to the advantages of traditional Chinese medicine and integrated traditional Chinese and western medicine, and strive to make the nursing quality of our hospital internationally certified.
Time flies, xx years have passed. Looking back on the past year, I can't help feeling a lot. In this year, under the care and direct leadership of hospital leaders, department directors and head nurses, and with the care and help of colleagues, I? Everything is patient-centered, and everything is for the patient? Service tenet: study business knowledge assiduously, strive to improve theoretical knowledge and master various clinical operation skills, give full play to post functions, and take? Obey the leadership, unite with comrades, study hard and work hard? As a criterion, always adhere to high standards and strict requirements, and always put? Safety first? Leave it there first. liuxue86.com
The nursing work assigned by hospital leaders at all levels has been well completed, and with the care, support and help of comrades, new progress has been made in thought, study and work. The work is summarized as follows:
First, in terms of ideology and politics, actively support hospital policies and regulations, take patients as the center, treat patients as relatives in strict accordance with the standards of an excellent qualified nurse, adhere to quality as the core and patient satisfaction as the standard, and firmly establish team spirit.
Second, actively learn new technologies and new businesses. As a surgical nurse, I strictly carry out various operating procedures in my work, abide by the rules and regulations of hospital departments, always pay attention to maintaining the concept of sterility, treat my work seriously and responsibly, be meticulous, work overtime, establish a high sense of collective responsibility and honor, unite with comrades, and put work first in everything. Provide patients with a full range of quality services.
3. In my work, I will be proactive, strict and meticulous, and put an end to mistakes and accidents. In this year's work, I will overcome all my shortcomings, learn from each other's strong points, guard against arrogance and rashness, constantly improve myself and improve my professional level, and strive to achieve brilliant results in by going up one flight of stairs in all aspects in the new year.
Fourth, in order to do a good job in basic work, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.
Five, in strict accordance with the law, and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work.
At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
Nursing is a noble and sacred cause, and I am proud to be a member of the team of nurses. In the new year, I thank the hospital leaders, department directors and head nurses for their education, guidance, criticism and help, and my colleagues for their concern and support. Looking back on the past, there have been many advances and improvements, but there are also some shortcomings; The main reason is that I haven't worked hard enough in study and technology, and there is still a certain gap compared with my experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
In the coming xx year, I will continue to carry forward the spirit of the past year, do my job well, be anxious about the patient's urgency, be responsible for the patient, and never let the patient's condition deteriorate because of my reasons. I will be absolutely responsible for my work. This is the least a nurse should do to save lives.
As a nurse, I am always aware of the heavy responsibility on my shoulders. I won't discredit the hospital, it will only inspire me to work harder. I will also be strict with myself in my life, and I believe I will make my due contribution to the nursing cause of mankind!
With the smooth development of quality service, I really realize the importance of quality service from the heart, regard quality service as the duty and obligation of nurses, have a grateful heart and treat every patient with a grateful attitude. Submit the system from the wall? Please. Come down from the file and let the quality service? Going? Come out, change passive service into active service, go deep into the ward, understand the patient's psychology, understand the patient's needs and improve the nurse-patient relationship. Through the development of high-quality nursing service, nurses' sense of responsibility to patients has been strengthened. As long as you go deep into the ward and find any problems that need to be solved in the patient's life or nursing, you will deal with them in time and solve them in place.
In addition to routine basic care and specialist care, we also check the basic care for critically ill patients every day, and cut their nails, wash their hair, wash their feet and care for their skin. In the case of more patients and fewer nurses, everyone still strengthened morning and evening nursing, improved the quality of service and greatly improved patient satisfaction.
At the same time, we are also soberly aware that quality service only stays at? The door is easy to enter, the face is good, and the words are good? This superficial level is far from enough. We should emphasize good nurse-patient communication, pay attention to the feelings of clients, and convey your welcome, respect and enthusiasm to patients through specific behaviors, so that patients can truly feel our medical services and taste our high quality. Nurses still have a long way to go in quality nursing service. I believe we will get better and better!
Someone once said this metaphor, he said? The biggest distance to get along with others is that it is close at hand but like the end of the world! ? What is this? The distance of the heart? . Indeed, being honest and sincere with others is the way to success in everyone's heart. As a nurse, I hope to really go into the inner world of patients, get to know them and help them. However, the nurse-patient relationship has been frequent? Getting to know each other is easy, but getting along with each other is difficult? An embarrassing situation.
With the comprehensive start of high-quality nursing service activities, it not only marks a new milestone in nursing work in our hospital, but also opens the door to get along with patients from this day on. Getting to know each other is easy, but getting along with each other is difficult? It's no longer our embarrassment.
Nowadays, when entering the ward of ward 6, nurses will naturally talk happily at the bedside of their patients, or give careful disease guidance, or comb their hair thoughtfully. There is less gap between nurses and patients, and there is more goodwill between nurses and their families. When nurses finish every operation, patients and their families always sincerely say? Thank you? .
Yes, as soon as the patient is admitted to the hospital, the nurse in charge will enthusiastically lead him into the ward to introduce the environment in detail, the doctor in charge, himself and the patients in the same ward. It is natural to eat, fetch water and wash together. In an instant, the strangeness of patients disappeared, which narrowed the distance between nurses and patients. In the morning, the nurse greeted me gently before bed. Did you sleep well last night? You look good today! ? How touched the patient is by this family-like care! After the infusion, the nurse told the patient in detail the efficacy and use of each bottle of liquid medicine, and the doubts in the patient's heart were eliminated. Before the examination, the nurse informed the purpose and cooperation of the examination one by one, and the patient's inner fear disappeared. Intimate words and deeds make patients and their families look in their eyes and keep them in mind. Between emotions, the distance between hearts is not far away.
As a nurse, the most beautiful thing is the sincerity of patients or their families? Thank you? . The development of high-quality nursing service activities has made all this really come true. How far is the heart distance between the nurse and the patient? The nurse's sincere dedication is the password to open the patient's heart!