Current location - Education and Training Encyclopedia - Graduation thesis - Summary of cashier's work in supermarket
Summary of cashier's work in supermarket
Summary is a kind of written material that summarizes and summarizes the performance of study, work and life in a period of time. It can improve our written expression ability. Let's write a summary carefully together. However, I found that I didn't know what to write. The following is a summary essay of supermarket cashier work that I helped you sort out. Welcome to share.

Summary of supermarket cashier 1 My name is Li xx, and I'm a new cashier in the store. Although I am a new employee, I have been working in the company for nearly three months. It's almost the end of the year in a blink of an eye In the past few months, I have not only learned a lot of professional knowledge, but also learned interpersonal communication, especially how to communicate with customers. This is a great wealth for me, because I used to be a child who was not good at communication and didn't like to communicate with others.

Perhaps for everyone, cashier is a very easy thing, the cashier is only responsible for cashier, and other aspects need not be considered. I thought so at first, but later I became a supermarket employee and found it was not as simple as I thought. We're not just registering. Every morning we come to the store to clean up, then have a meeting, and then start the day's work. At work, we are not just a simple cashier. We should sincerely serve our customers, especially when they come to the cashier. We should always bring the most beautiful smile and the best mood to our customers, and polite expression is even more essential in the process of communicating with customers. For example, "Hello, welcome", "Just a moment, please take it" and "Please take care and welcome to visit next time".

In these few short months of work, although I sometimes feel a little lost, I have also had a lot of joy, especially when I heard the customer say that the little girl's attitude is really good. And every time I don't understand the problem, the old staff will take the initiative to tell me how to do it, which makes me particularly moved. In fact, no matter what work we do, we will encounter difficulties, and it is inevitable that we will feel frustrated, but as long as we can actively ask and study hard, I believe there is nothing wrong.

Although I haven't been a cashier for a long time, my technical level and professional quality still need to be improved, but I think as long as we study hard, we will definitely overcome the difficulties. More importantly, we should establish a good corporate image, because we not only represent ourselves, but also represent the image of the company. If you don't understand problems in your work, you should take the initiative to find old employees to learn.

During my working time, I feel that the service attitude towards customers is extremely important. As a member of the service industry, it is our requirement to satisfy our customers. This requires us to keep a good mood at all times, treat every customer warmly and patiently, and don't bring our little emotions into our work, especially when customers are angry with you, we must sincerely smile and explain to them. In the process of checkout, when the commodity price does not match the computer, we should inform the staff of our class and verify it in time, and then we should take the initiative to explain it to the customer, and ask the customer to wait patiently. Besides, we must use the smile service. Smiling is the most charming expression. A person who gives a lot without asking for anything in return and knows how to face life with a smile will have a beautiful life.

We meet different guests every day, and different guests have different tempers. We should provide different services for different customers, because the constant purpose of this industry is "customer first". When facing customers, always keep a smile on your face and provide polite service to make customers feel cordial. Even if we encounter some unpleasant things in the service work, if we still greet them with a smile, then unreasonable guests have no reason to lose their temper. The so-called "meet and laugh" makes customers happy and comfortable.

After work, you should also learn more professional knowledge about commodities and accounting. Although my professional level is far from the actual requirements of my job, I believe that attitude determines everything. As long as I study hard, I will overcome difficulties and become an excellent cashier.

Although this is just a simple cashier, it is so insignificant to others, but it has taught people a lot of truth and improved our own quality. Keep learning, improve your moral cultivation and service skills. "Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Even an ordinary cashier can walk the sky we want as long as she keeps moving forward!

Please believe me, I can do better!

Time flies, I have been harvesting, experiencing and learning all day, but I am very fulfilling and I am integrated into the supermarket group.

As a newcomer who has been engaged in supermarket cashier for a short time, there is still a gap between my own quality and my job requirements, but I can overcome my hard work, correct my work, consult and learn from experienced people and work hard for the development of the supermarket. Now I have the following experience and experience about the problems encountered in my work, which is also a summary of my work.

As a cashier who deals directly with cash, I abide by the operation discipline of the supermarket. Cashiers don't have to carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and private transfer of public funds. Cashiers are not allowed to leave the cashier during the cashier operation, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement.

Second, do a good job of bagging goods. The cashier's job is to bag the settled goods for customers. Don't think that this job is the easiest, and often the work is not done well, so the customer is disappointed. The control procedure of bagging operation is: always consider the customer and give priority to the customer.

Pay attention to the working procedure when you leave the cashier. Block the cashier channel with chains at the cashier, lock the cash in the cashier drawer, carry the key with you or give it to the monitor on duty for safekeeping. By the way, when you stop paying, please politely ask the customers behind you to check out at the cashier's desk and check out for the waiting customers before you leave.

Fourth, smile and be kind to consumers. People often say that customers are God, which is absolutely wrong. Only when the service is good can the whole supermarket develop and close the distance with others. Consumers will be like a family, they will stay with the supermarket and they will attract customers. Last month's work experience made me mature, and also made me understand the management concept of the supermarket. I just hope to exchange my heart and my efforts for the supermarket.

Finally, I want to unite around the supermarket, learn from each other's strong points, improve my practical ability, work ability and communication ability, and work hard for the development and job of my supermarket.

Summary of supermarket cashier work: Fan Wen has been in the Academy of Fine Arts for almost three years. Seeing that the academy has been under construction from dusty to now, guests are in an endless stream and colleagues are busy everywhere. I have been working as a cashier. Looking back, from the initial manual entry to the current Maxima system entry, from my cashier to the current four-person establishment, from the initial internal reception to the frequent appearance of credit cards, cash, checks and other checkout methods, from the initial training to the current newcomer training, I think I am constantly learning, summarizing and standardizing in this process.

Outstanding performance is the embodiment of employees' greatest value, and cashier work is the basic work of accurately calculating income. The cashier's job seems simple, but it needs to be nuanced and not sloppy. If you are not careful, it may cause huge losses to the company and adversely affect the team. Facing all kinds of guests in the process of work, I will carefully collect every account with a calm mind and enthusiasm for work, and provide customers with fast checkout service. Achieving zero complaints is our cashier's biggest goal this year.

This year, our reception task is very heavy, and two cashier colleagues have left one after another, so training new people has become one of our priorities this year. According to the cashier's professional knowledge and cashier's working experience, we made a concise courseware and made a training plan combining theory with practice. Xie Ying, the new cashier, has been able to work independently after three weeks of training.

I hope that in the future, our cashier team will work together with Qi Li to do a good job of cashier in the catering department and make contributions to the future of the college.