explain
1. After dialing the train ticket booking telephone number 95 105 105, press 1 to enter the booking link; Press No.2 to enter the order cancellation phase, so pressNo. 1.
2. Press No.4 key to enter the ordinary train booking link.
Tips: The so-called ordinary booking can choose the number of trains; No.3 key is unlimited train booking, which is randomly allocated by the system according to the ticket issuing situation of each train; The second key is EMU through train booking.
3. Start site selection: Please press 1 for Shenzhen Station and 2 for Shenzhen West. For other sites, please enter the phone area code of that site and press # to end.
4. Enter the verification code: the system will automatically generate a 4-digit verification code, and press # to end.
5. Input the boarding date: the input date format is 4 digits, such as 20 16 12 13, which should be 12 13.
6. Input terminal: enter the telephone area code of the area where the station belongs, and press # to end.
For example, the terminal is Xi 'an, so you need to enter 029#.
Tips: If the telephone area code contains more than one arrival, choose the arrival according to the voice prompt.
If you enter 0 10, the system will prompt ①: Beijing West; ②: Beijing.
You can press ① key to select Beijing West; Please press the * key to select the unlimited ride range.
7. Seat selection: 1 key: hard seat; No.3 key: hard sleeper; No.4 key: soft sleeper.
Tips: A certificate can reserve up to 3 tickets for the same station, the same train and the same seat.
8. Ticket selection: divided into adult tickets, children tickets, discount tickets for the disabled and other categories, press the 0 key to select adult tickets.
9. Train selection: the system reports the available trains in turn and selects them according to the prompt tone (for example, Shenzhen -Xi 'an, press 1 to select K446 trains).
Tips: The system will book tickets according to the information you entered.
If the booking is unsuccessful, it means that the tickets you need have been sold out. You can try to book tickets for other dates or other trains. After the reservation is successful, you will be asked to enter your ID number.
10. Confirm the train number: the system will replay the ticket information, including booking time, booking train number, ticket type and other information.
If you confirm, press 1.
1 1. Appointment certificate type selection: key 1, second-generation resident ID card; No.2 key, first generation ID card; Key 3. Other types of documents.
12, ID number input: check carefully, and input the ID number, ending with #.
Tips: If there is a letter in the middle, you need to use the * key instead.
13. ID number confirmation: You have another chance to modify your ID number. If there is no problem, you can confirm it directly.
14. Generate order number: Voice will automatically generate a 9-digit order number, such as 35 1 184692.
How to call 12306 to buy a train ticket? 12306 is the railway customer service telephone number. Generally, railway booking service is also provided. Just call directly.
You can also call 95 105 105 telephone booking service, and press ① to enter the booking process according to the prompt.
It should be noted that the pre-sale period of train telephone booking is 4- 10 days for ordinary tickets and student tickets, and 5- 10 days for high-speed trains, emus and through trains. Pay attention to the time of telephone booking.
Extended data
Matters needing attention in telephone booking
1. For telephone booking, you can only book tickets at stations within the administration of the railway bureau where the booking place is located, but you can't book tickets at stations outside the bureau.
5 yuan ticketing service fee will be charged for each ticket when it is exchanged at the railway sales point window and automatic ticket vending machines (including local and remote places).
2. Before booking, inquire about the arrival area code, train number, alternative train number, arrival, seat and telephone booking of pen and paper trains; Need to pay attention to the number of seats and bedrooms per purchase.
3. When booking tickets by telephone, only four kinds of documents are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. After the telephone booking is successful, you should write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected.
When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
5. It is recommended to conduct several simulation operations before booking, so as to be familiar with the process of booking system, so as to book tickets smoothly and accurately when booking formally.
6, 4 ~ 30 days before driving (including the day of ticket purchase) telephone booking; The service time is from 6: 00 to 23: 00 every day.
If the reservation is made before 0/2 o'clock on the day of telephone booking, the order will be kept until 0/2 o'clock on the next day; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
Reference source: train telephone booking: Baidu Encyclopedia-China Railway Service Center (12306)
What's the number for booking train tickets by telephone? The national railway telephone booking number is area code +95 105 105.
Customer service telephone number: 12306
Telephone booking train ticket process:
1. Please make sure that the telephone signal and communication environment are good before making a call.
2. Find out the train number and time you need to buy, and it is best to reserve two sets of ticket purchase schemes for yourself, so as to buy round-trip tickets under special circumstances.
3. In addition to being familiar with the telephone number, you need to know the telephone number of the local railway bureau, so as to avoid the phone being disconnected, and you can also purchase tickets smoothly by calling the local railway bureau.
4. After the telephone booking is successful, be sure to write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected. When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
Remember to pick up the ticket within 24 hours after booking successfully. Telephone booking is only valid for 24 hours. After this time, the ticket will automatically expire.
6. There is an automatic ticket vending machine at the ticket office of the station, and you can pick up the tickets by yourself with the second-generation ID card.
Extended data
Frequently asked questions about telephone reservation:
1, telephone booking, which tickets can I buy?
Tickets can be purchased directly by booking tickets by telephone, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons.
2. When can I book tickets by phone?
Telephone booking within 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.
3. What identification documents can I use for telephone booking?
Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. When do I pay for the telephone booking?
After the telephone booking is successful, please pay the fare when picking up the ticket.
5. When can I pick up the tickets after booking by telephone?
After the telephone booking is successful, please pick up the tickets within the following time: if the tickets are booked before the same day 12, the order will be kept until the next day12; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
6. Is there an extra charge for booking tickets by telephone?
When making an appointment call, the railway department does not charge any extra fees except the telephone charges charged by the telecom operators.
There is no service charge when changing tickets at the station ticket window and automatic ticket vending machine.
7. Can I check and pay for telephone booking on 12306.cn website?
At present, the telephone booking system and the Internet ticketing system are independent systems, and 12306.cn website does not provide telephone booking information inquiry, payment and other services for the time being.
Baidu encyclopedia-railway ticket reservation
China Railway 12306 official website-Telephone booking.
What is the telephone number of manual customer service for train tickets? Railway manual customer service telephone booking train telephone booking: 12306. Book the train phone according to the voice prompt button 1, prompt the train phone to book the ticket according to the intelligent artificial voice, and tell the manual customer service to connect to the manual customer service line.
The telephone number for 24-hour manual service consultation at the railway station can be called 1 14 or 12306. 1 14 telephone can provide users with number information service. Traditional services include priority number report, voice number report, brand query, query transfer, temporary number report, enterprise title, column name query, sorting number report, media extension and so on.
1 14 provides accurate information such as the number and address of the train telephone booking merchant for the forwarding user, displays the information of the surrounding merchants according to the geographical location of the forwarding user, and provides various services such as viewing the merchant location map, collecting the favorite merchants, saving the merchant number, and commenting on the dialed merchant service.
Brief introduction of railway 12306
Railway 12306 is the official mobile phone ticketing application software launched by China Railway Customer Service Center. It shares user, order, ticket amount and other information with the official website of train tickets, and uses unified ticketing business rules. The software has the functions of air ticket reservation, online payment, change, refund, order inquiry, common contact management, personal data modification, password modification and so on. It was officially put into trial operation on February 8, 20 13.
On June 5438+ 10, 2022, the railway department coordinated the precise requirements of epidemic prevention and control and the convenient travel needs of passengers, and constantly improved service measures to facilitate passengers to purchase tickets and return and change their visas. Extend the ticketing service time of 12306 website, provide 24-hour Internet refund service, and extend the deadline for refund from 25 minutes before the station. Starting from 65438+1October 15, 12306 mobile APP has realized the function of issuing electronic temporary passenger identification.
What's the telephone number for booking a train ticket (1)? Booking telephone: The national railway telephone booking number is area code +95 105 105.
(2) Booking scope: Full-price tickets, children's tickets, student tickets and disabled soldiers tickets can be booked by telephone, and there is no need to change or refund tickets.
(3) Service time: 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.