1. With the sustained recovery and rapid development of the global economy, the development speed and employment rate of the hotel industry in the world and China will far exceed that of traditional industries.

2. Many famous universities in the world have set up hotel management majors. The courses of tourism and hotel management in these famous universities provide paid internships and activities that combine theoretical courses with practical operations for half a year to one year, and the employment rate of their graduates is much higher than that of students of other majors.

3. The salary and social welfare income of the hotel industry are much higher than those of other traditional industries, and its working status will rise steadily with the increase of working experience.

4.20 10 Shanghai World Expo will vigorously promote the vigorous development of China's hotel industry, and the industry prospect is very promising.

All large, medium and small cities in China regard tourism as the source of economic growth, and government and social investment will continue to increase, making it the most dynamic industry in China.

(B), professional training objectives

This major trains secondary vocational and technical application-oriented professionals who support the Party's basic line, adapt to the front line of production, construction, management and service, and develop morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in the basic management of hotels, restaurants and room services.

(3), training requirements

1, the cultivation of students' comprehensive quality

2. Basic knowledge of economic management

3. Hotel basic theory.

4. Skills training

4. 1 Front Office Skills Training

4.2 Catering skills training

4.3 Guest Room Skills Training

4.4 Entertainment Skills Training

(4), what is the key ability?

(5) After graduation, you should acquire the following key abilities.

1, there should be quality.

1. 1 has an honest and determined character.

1.2 Dedicated and responsible professional ethics

1.3 team spirit;

2, should have the knowledge and ability

2. 1 Have good professional basic knowledge.

2.2 Self-study ability

2.3 enterprising and innovative consciousness;

3. Understanding of the industry

3. 1 Master modern service concept

3.2 Understand the development trend of modern service industry;

4. Mastery of business knowledge

4. 1 Familiar with the knowledge of the front office of the hotel.

4.2 Familiar with the knowledge of the hotel room department.

4.3 Familiar with the knowledge of hotel catering department

4.4 Familiar with the knowledge of hotel recreation department

5. Familiar with the knowledge of hotel industry development in China.

5. 1 development policy

5.2 Development policy

5.3 Develop laws and regulations;

6. Professional service ability;

6. 1 front desk service capability

6.2 Room service capacity

6.3 catering service capacity

6.4 Entertainment service ability

6.5 Conference service capacity

7. Other relevant capabilities

7. 1 Strong computer operation ability.

7.2 Ability to express words

7.3 interpersonal communication skills

7.4 Professional foreign language skills.

(6) At present, the key abilities of students in this major are still insufficient.

1, interpersonal skills

2, the ability to deal with guest complaints

3. insight

4. Professional foreign language service ability

5. Overall management ability

(VII) Solutions

1, measures to enhance interpersonal communication skills

2, measures to improve the ability to deal with guest complaints

3. Measures to cultivate insight.

4. Measures to improve professional foreign language service ability

5. Measures to cultivate comprehensive management ability

The innovation of this paper lies in:

(1) How to learn and master key abilities in different environments.

1, in the school environment

2. In the practice unit environment.

3. In the daily life environment

(b) Key competencies should be acquired at different stages.

Thesis writing plan (timetable):

1, June 2009: the opening report was completed.

2. July-August 2009: Review and completion of the initial report.

3. June 2009 5438+ 10: Collect and sort out relevant data.

4.2009 165438+ 10: Write the first draft of the paper.

5. June 5438+February 2009: Summary of papers.

6.20101February: final paper.

Catalogue of main references

serial number

author

Title of the article (bibliography)

Journal name (publisher) and time.

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[2] Xu E. Shanghai Higher Vocational Hotel Management Professionals Demand Survey [J]. Science and Management, 2008, (06).

[3] Chen Guihu. On the application of team building in hotel management [J]. Science and Technology Information, 2007, (0 1).

[4] Zhang Xueli. Analysis and countermeasures of the internship situation of hotel management students in higher vocational colleges —— Taking Zhejiang Tourism Vocational College as an example [J]. Journal of Zhejiang Tourism Vocational College, 2007, (03).

[5] Ray and Li Yougen. The Present Situation and Countermeasures of Hotel Managers in China [J]. Contemporary Economy, 2009, (0 1).

[6] Hongyi Bin. Problems and countermeasures in the training of hotel management professionals in higher vocational colleges [J]. Information, 2008, (07).

[7] Qin Zhiyong. Analysis of common personality defects in internship of hotel management students [J]. Entrepreneur's World (Theoretical Edition), 2008, (0 1).

[8] Sandee. Exploration on Higher Vocational Education of Hotel Management [J]. Travel Magazine, 1999, (S 1)