2. Research purpose: To understand the characteristics, main equipment and operation process of the third-party logistics service, analyze it, and put forward improvement suggestions according to the learned theory.
3. Research methods: interview and data collection.
Data collection method: online collection.
Four. company profile
1. Basic information: Shanghai Commercial Logistics Center is located at Cao Yang Road 1500, Tongchuan Road, near Wuning Road, with convenient transportation and only one step away from Shanghai West Railway Station and its railway. It is located between the inner ring road and the outer ring road, with a distance of 1.5km from the inner ring road, 3.5km from the outer ring road, and only 1.5km and 4km from the exits of Shanghai-Nanjing and Hu Jia Expressway respectively. The logistics center covers an area of 260,000 square meters, with various warehouses of 654.38+10,000 square meters, 4 special railway lines and 40 box trucks.
2. Company Profile: Shanghai Commercial Logistics Center is affiliated to Shanghai Commercial Storage and Transportation Co., Ltd. and Shanghai Baiyi Group Co., Ltd., which was established in 1952. It is a large socialized third-party logistics enterprise in the national commercial system. At the beginning of 2000, it was identified by the State Economic and Trade Commission as a key unit for the development of national commodity circulation.
3. Main facilities:
As for forklifts, the center has 1.5 tons to 3 tons of gasoline and diesel forklifts and dry-charged battery forklifts, as well as a number of dry-charged battery forklifts dedicated to forward-moving high-shelf warehouses.
Hand-propelled flatbed trucks, including several hand-propelled flatbed trucks, six hand-propelled hydraulic trucks and climbing trucks. The international standard 1M* 1.2M platform plate.
Transport vehicles, the center has 10 ton fully enclosed van, 8 ton fully enclosed van, 5 ton fully enclosed van, and several vans under 2 tons. At the same time, it has two alliance teams, which can mobilize nearly 100 cars.
Railway private line, with four railway private lines, with a length of1.654m, is the only professional logistics enterprise with railway private lines in Shanghai commercial system at present, with a railway transportation capacity of 6,543,800 tons, which is convenient for customers to choose the product transportation mode.
Container yard, container yard 654.38+100000 square meters, gantry crane loading capacity of 654.38+00 tons to 20 tons, suitable for metal goods and container storage business.
4. Warehouse type:
High platform color steel structure warehouse. High platform color steel structure warehouse 2462 1 m2, with usable space height of 7-8m. 1.700 square meters warehouse has installed high shelves. The advantages of this warehouse are reasonable building structure, high area utilization rate, good flood control, moisture-proof and heat insulation performance, sunshade and external platform, and large turnover space outside the warehouse, which is convenient for loading and unloading goods and entering and leaving the warehouse.
High platform aluminum alloy structure warehouse. High-platform aluminum alloy warehouse 1.68 million square meters, with available space height of 6.5 meters. The advantages of this type of warehouse are good flood control and moistureproof performance, and large turnover space outside the warehouse, which is especially suitable for storing bulk commodities that come in and out frequently.
Floor thermostat. There is a floor-standing thermostat with 10 100 square meters, and the available space is 5 meters high. The building conditions of such warehouses provide preconditions for meeting the different requirements of some products in temperature control.
The liquidation of aluminum alloy structure. With 5700 square meters of aluminum alloy, the height of available space is 6 meters. The advantage of this type of warehouse is that it has a large turnover space outside the warehouse, which is especially suitable for storing bulk commodities with frequent access.
Flammable goods warehouse It has a warehouse that can store 1000 square meters of flammable goods. This type of warehouse can store special goods belonging to flammable dangerous goods.
Other warehouses are 40,000 square meters, most of which belong to brick-wood structure. The area of a single warehouse is smaller than the above warehouse type, and it has the natural adjustment function of being warm in winter and cool in summer.
5. Warehousing system services:
Local/domestic distribution, single product/comprehensive distribution, normal temperature/cold storage distribution. There are many kinds of vehicles, and the goods they carry are: daily necessities, refrigeration and insulation, and special goods.
The distribution of valuables. Provide door-to-door service to ensure that the goods reach the users safely.
There is a LTL delivery every other day. Less-than-truckload delivery, the company promises that the goods will arrive the next day and leave the next day.
Show it. For the distribution services of major shopping malls, supermarkets and chain outlets in the city, the company also provides services to help customers display goods on the shelves.
6. Warehousing system services:
Room temperature/constant temperature warehouse storage, high-rise/stacking shelf storage.
Real-time inventory control. Effective cargo card registration system, you can always know the inventory quantity of goods. Ensure the quality of goods, check at any time, report and adjust quality problems in time. Observe the warehouse regularly to ensure that the temperature and humidity in the warehouse do not exceed the standard.
Processing and finishing. We provide perfect processing services such as sorting and packaging change, and the logistics center also has a special packaging processing unit, which can meet the various requirements of customers at any time.
Order processing. Order processing should be timely, accurate and efficient, and the operator can receive the goods and deliver them within 15 minutes after receiving the documents.
Return processing. Fully assist the consignment company to receive the goods, fill in the receipt and warehouse receipt, and feedback to the consignment company in time so that the consignment company can make a return decision as soon as possible. When returning goods and receiving goods, unopened products can be put into storage as commodities without special instructions from the owner company. Non-unopened boxes must be counted, classified and sorted according to the instructions of the owner company before they can be put into storage.
7. Information system services:
Design of logistics information system. Analyze customer logistics process, provide logistics system design and system consultation.
Design of warehouse management system. According to the requirements of customers for storage conditions and the characteristics of stored goods, the personalized design of warehouse management system is carried out.
Design of transportation and distribution management system. Aiming at the distribution system of large enterprises, a set of distribution order management system is specially designed to realize the generalization of document processing to meet the requirements of various customers for distribution.
Sales and supply analysis. Starting from the interests of customers, this paper makes quantitative analysis on regular supply, shipment, circulation and safety inventory, and calculates the most economical warehouse rental area for customers.
Other information management requirements. Adhering to the service concept of customer first, we provide all-round information services: networking with customer computers through WMS and TMS systems, and setting up the company's internal LAN to realize timely feedback and control of inventory information between warehouses. The client company can connect to our local area network through telephone dial-up, so that customers can check the information of commodity inventory in real time.
8. Operation process (taking China Logistics Company as an example):
Warehousing: Party B shall fax the warehousing notice to Party A one day in advance for confirmation; When Party A receives the goods, it shall check them one by one according to the contents in the warehousing notice (in case of damaged goods, defective goods, inconsistent bills, etc., it will be recorded in the warehousing notice); Within two hours, Party A will fax the warehouse receipt back to Party B for filing and make a statement at the end of the month.
Delivery: Party B shall fax the delivery notice to Party A one day in advance, stating the delivery time, the name of the motorcade and the number and quantity of the said goods; On the same day, the team took the original bill of lading to the corresponding warehouse, and Party A checked the bill of lading with the original bill of lading according to the sample signed by Party B, and the pick-up party signed the bill of lading and the bill of lading; Upon completion, Party A shall immediately fax the signed bill of lading to Party B and file the bill of lading and warehouse receipt.
Research conclusions and suggestions on verbs (abbreviation of verb);
1. Situation analysis
Advantages: the enterprise has been engaged in logistics service business for a long time, and has a professional team with rich experience in logistics management and practical operation, which can provide customers with various logistics services; Complete warehouse type; The operating room is spacious.
Disadvantages: unreasonable staffing, too many employees, affecting the efficiency of enterprises; The information system is not fully utilized; The lease form of warehouse is too simple and rigid, and the rent is high.
Opportunity: The success of the World Expo will bring unprecedented opportunities for the development of Shanghai's logistics industry. Many multinational manufacturers must rely on local logistics enterprises for their goods turnover.
Challenge: With the increasingly fierce competition among logistics enterprises, how to optimize their own workflow and make full use of existing equipment and facilities to reduce costs.
2. Enterprises still charge rent according to the old warehouse leasing model, which wastes the utilization rate of warehouses and causes the loss of customers. They can improve the space utilization rate according to the actual utilization rate of the warehouse, and charge according to the actual utilization rate of the warehouse, which not only improves the utilization rate of the warehouse, but also indirectly reduces the rent and wins more customers.
3. The use efficiency of special railway lines is not high. As long as a few customers choose this mode of transportation, in fact, railway transportation still plays an irreplaceable role in China's long-distance and high-density transportation at this stage, especially door-to-door transportation, which can reduce the logistics cost of enterprises and improve the circulation speed of goods. Enterprises should actively find suitable customers to promote this special service.
4. Although the enterprise has established a relatively perfect information system, which can record a series of commodity information, warehouse status, operation process, maintenance, business contracts, etc., this system has not been fully utilized in actual operation, and enterprises often rely on traditional manual methods and bills for operation and information transmission. We should promote the information-based operation mode in enterprises as soon as possible, so that every employee can use the information system for operation and management.
5. In order to improve logistics processing service, distribution processing is also an important function of logistics. As a third-party logistics enterprise, we should attach importance to distribution processing, regard it as an important source of profit together with other services, improve the grade and level of services, and pay attention to the processing and sorting of high value-added goods to attract long-term customers.
Advices on intransitive verbs:
1. Corporate image is very important for the development of enterprises, so every enterprise pays great attention to its corporate image, preferring to spend more money to rent expensive and beautiful modern warehouses than to rent those old and shabby warehouses. So you can spend some money to transform the old warehouse and improve the image of the enterprise itself, so that customers will be more willing to rent the warehouse.
2. When stocking and stacking goods, we should not only pay attention to temporary convenience, but also consider the convenience of shipment, so as not to delay customers' time. Therefore, the goods should be stacked according to the standard, neatly and reasonably, and avoid collapse.
3. In strict accordance with the requirements of warehouse management, contact the manufacturer in time for expired goods, and destroy them in time after receiving the commitment. Don't pile up in the warehouse, waste the volume of the warehouse, and don't put it with normal goods, which will give people a sense of disorder. To prepare another warehouse, so that those goods that cannot be destroyed at the moment have a place to store.
4. The categories of commodities should be clearly divided, such as food storage and daily necessities storage. If food and cosmetics are put together, if the packaging of cosmetics is damaged, its chemicals will pollute food hygiene.
5. Pay attention to the application of modern technology, regard computer application as a systematic project, realize the networking of computer information with factories and sales, and radiate the transportation distribution network in East China with Shanghai distribution as the main body.
6. Pay more attention to the cultivation of professional talents and improve the comprehensive ability and quality of employees. We should learn more from foreign advanced technology to make enterprises develop better.
At present, the logistics center is facing many problems, with more and more batches but smaller and smaller, which has caused a difficulty in logistics management. How to grasp the relationship among prenatal logistics, internal logistics and sales logistics in supply chain management? The profit of domestic logistics is too low, accounting for only 5%. How can we make a profit? Facing a series of problems, logistics centers have to learn more from foreign logistics strategies to improve the efficiency of their own enterprises.
Now there are only reports of summer vacation. Take a look! I think a little change is enough!
Summer Social Practice Report of Logistics Major
Author: manyilife views: 580 Date of publication: 2006/9/ 14 14:53 Forum visit
Summer social practice report
Reporter: Logistics 043 Zeng
Internship time: July 1 1 to July 17.
Internship location: Dongguan Southern Logistics Company
Internship projects: VMI project management process, operation process of planning and dispatching department, warehouse management, and in-plant production logistics distribution.
The specific content of the internship:
If contemporary college students want to be "three haves and one good" and be pioneers of the times, they must take the road of distinctive and effective social practice. During the summer vacation, in order to respond to the call of the college group and improve our social practice ability, I went to Dongguan Southern Logistics Co., Ltd. (Guangqing Logistics Practice Base) for a week-long social practice activity (July1/July 17, 2005). During the activity, I actively participated in various activities arranged by Southern Logistics Company, involving VMI projects, in-plant production logistics distribution, raw material distribution, warehouse management, etc. During the activity, Southern Logistics Company and school leaders gave strong support. During the activity, my teammates and I developed a hard-working, hard-working and indomitable work style, which reflected the spirit of students in Guangzhou Institute of Light Industry. The relevant information of this practical activity is hereby notified as follows:
1, studying VMI project in Thomson Company and Southern Logistics Company. VMI refers to the management of inventory by suppliers, and its basic action flow is: purchasing raw materials according to orders->; Inventory-> processing-> finished products. Inventory must cost money, occupy space and have related logistics costs. The basis of inventory must be an oversupply of materials. In VMI project, from supplier->; Third party logistics->; As a third-party logistics, Southern Logistics Company plays the role of a bridge, mainly to ensure the normal production of manufacturers with minimum inventory, so that the supply chain can operate safely and effectively with minimum inventory.
2. Learn the first step of factory production logistics: the supply of raw materials. Before going to work, the manager should count the quantity that can be supplied that day and compare it with the production scale and production demand of the production line to see if it can meet the production demand of the production line. If it is not enough, managers should place orders with suppliers in time to ensure that they can supply the production demand of the production line. Do a good job of service, otherwise it will affect the production progress of the whole production line or even stop production. It will affect the economic benefits of enterprises, and even affect the normal cooperative relationship between third-party logistics and enterprises. When the goods are damaged, the supplier should compensate. After the delivery is completed on the same day, the relevant invoices should be taken to the corresponding production line for confirmation and signature.
3. Learn about logistics and distribution in enterprises. In Thomson company, the main production line is TV display screen, and the whole production line is divided into three parts: pre-process (frame)-> intermediate process (coil assembly, etc. )->; Post-processing (bubble film packaging), and then Southern Logistics Company serves its entire production line as the third party logistics here. Southern Logistics Company must place orders with suppliers according to the production schedule and scale of Thomson's production line to ensure the timeliness of supply. Suppliers regularly and quantitatively send raw materials to the warehouse of Southern Logistics Company for storage, and Southern Logistics Company then regularly and quantitatively sends goods to the corresponding production lines according to the orders of production lines such as VPD2, VPD3 and VPD5 in each process to ensure the normal operation of the whole production line. In the process of delivery, we must pay attention to the loopholes in the warehouse receipt according to the needs of users, such as whether the name of the delivered material is filled correctly or which production line is specified, otherwise the delivery cannot be made. Once you send the wrong goods, you must be good at negotiating and communicating with the staff of the cooperative company. Minimize or even resolve contradictions. Reduce some unnecessary complaints. As a manager, we should be good at understanding the personality and psychological characteristics of employees, handle the relationship with employees, and let employees devote themselves to service work with greater enthusiasm. Enterprise logistics distribution has surpassed traditional logistics.
4. Learn the operation process of inventory management and warehouse. In this internship, I learned about three different types of warehouses. First of all, Southern Logistics Company leased the warehouse to other companies' inventory, not responsible for inventory management, but only engaged in loading and unloading services. The second is the finished product warehouse, where other companies store finished products in the Southern Logistics Company and provide services throughout. From incoming goods (incoming goods inspection, commodity inspection, storage (quantity management, quality management)-> delivery (stocking, sorting out small commodities according to customer orders, making delivery and delivery documents)-> delivery (arranging vehicles that match the delivery, confirming the goods loaded on the vehicles, and sending them out). Southern Logistics Company adopts an effective cargo card registration system to control the storage time of cosmetics, so as to know the quantity of goods in stock at any time, ensure the quality of goods, check them at any time, report any problems at any time, adjust them regularly and observe the warehouse situation regularly. Ensure that the temperature and humidity in the warehouse do not exceed the standard. The third category is the raw material warehouse. As long as it provides regular and quantitative services for the production line, such warehouses have carried out reasonable control processes, and some warehouses, such as foam warehouses, have basically achieved zero inventory. When the goods are damaged, they should be returned in time, and fully assist the owner company to return and receive the goods, and fill in the receipt and purchase form and feed it back to the owner company in time. So that the shipper's company can make a return decision as soon as possible. If the shipper's company doesn't specify otherwise, the products in unopened boxes can be stored as commodities. If they are returned in unopened boxes, they can only be put into storage after counting, sorting and sorting according to the requirements stipulated by the shipper company.
5. Learn to keep accounts. Bills are divided into many categories, such as receipts, invoices, outbound orders and inbound orders. All kinds of bills must be settled on time, so as to correctly and timely reflect the cooperation, operation dynamics and service level of third-party logistics with other companies, and problems are conducive to timely and effective countermeasures.
6. Learn the operation process of the planning and dispatching department. The project is mainly engaged in the deployment of transport vehicles, so that the goods can be safely delivered to the destination at the lowest cost in the shortest time. As a transport driver, for safety reasons, seven kinds of documents, such as driver's license, ID card and insurance policy, must be presented for registration, otherwise delivery is not allowed. As a financial officer, he must be very careful. All the work confirms one sentence: "It is not easy to do simple things well, and it is even more difficult to do easy things well."
7. In addition to the above implementation contents, Southern Logistics Company specially arranged a representative seminar for us, including a lecture on "Logistics Process of Food Production Enterprises" by Wu Jimin, a teacher of Hong Kong Jiadun Group. This lecture tells the basic logistics process of food production enterprises: raw material suppliers->; Purchasing-> quality inspection-> raw material warehousing-> raw material supply-> production-> finished product warehousing-> sales, administrative order processing->; Promotion-> transportation/handling-> distribution-> processing/customs declaration/trade-> waste recycling treatment: the principles of understanding and construction of logistics enterprise informatization, business suitability, cost-effectiveness, overall optimization and development extension, etc. "Logistics Market Operation: Negotiation-the Key to Business Transaction" by Professor Chen Shaopeng, Assistant to the Executive President of Southern Logistics Group, is a very important link in the operation of logistics market, sometimes playing a vital role, and the purpose of most negotiations is to achieve a win-win situation, that is, after you win every business.
Practice summary and suggestions:
1, Southern Logistics Company has its own unique corporate culture, relatively complete management system, wide business scope, many customers and strong vitality. It has the foundation and conditions for filtering from traditional logistics to modern logistics, high-quality management talents, strong market competitiveness and relatively complete supporting facilities. But there are also some shortcomings, such as low utilization rate of warehouse space; Damaged and expired wastes are not disposed of in time; Poor placement of goods in the warehouse leads to low work efficiency; Unreasonable accounting, untimely information feedback, etc.
2. Based on the actual situation of the company, I have the following suggestions:
The company should strengthen the assessment of the professional quality and level of employees, especially temporary employees, organize learning and improve service quality; When stacking goods, we should not only pay attention to temporary convenience, but also consider the convenience of shipment, so we should stack goods according to the standard. Stack neatly and reasonably to avoid collapse. Contact the manufacturer in time to deal with expired goods, and don't waste warehouse space; We should attach importance to the cultivation of professional talents, speed up the feedback of information, and make enterprises develop better.
Third, practical experience:
In a person's life, school is not really forever, but there is only one real school, and that is society. College students' social practice is a good form to guide our students out of school, into society, into contact with society, into society and into society. It is a good channel to urge college students to join in the reform and opening up, learn from workers and peasants and cultivate their training talents. It is an effective way to improve thinking, cultivate self-cultivation and establish the idea of serving the society. By participating in social practice activities, it is helpful for our college students to renew their ideas and absorb new ideas and knowledge.
However, a week's social practice has taught me a lot, which will benefit me for life. Social practice has deepened my feelings with people from all walks of life, narrowed the distance between me and society, broadened my horizons, increased my social practice ability, and further clarified the road to success and historical mission of our young students. Society is a big classroom for learning and education. In that vast world, our life value has been reflected, laying a more solid foundation for more intense competition in the future. I hope that I will have such an opportunity in the future to exercise myself from practice.
In my future study and life, I will straighten my mind, correctly position myself, study hard, strive to improve my comprehensive quality, adapt to the needs of the times, and be a useful person to the society and the people.
Logistics 043****