If yes, uninstall the software first.

If not, you need to reinstall the system.

If not, consider hardware problems or other setup problems.

If it is a setting problem, you can consider entering the control panel of the computer, find the corresponding function settings, and recall.

If you don't know how to find it, you can use antivirus software to repair it.

General antivirus software has repair function for some settings.

If not, you can only find someone who knows how to maintain.

Please consider that this is caused by a problem with the system file.

This may be caused by a system file error.

Personally, if you can access the system, you can use anti-virus software to repair it.

If you can't enter the system, enter the safe mode.

If all the above methods fail, you can only reinstall the system.

The solution to the problem you described is almost the above method. In the end, all methods are useless. Remember to ask a professional to repair it.