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The bank's band 4 score doesn't match your resume.
Explain the situation to the bank truthfully, explain the reasons, and resubmit the correct score certificate.

1. Explain the situation to the bank honestly and explain the reasons: for example, if you fill in the wrong grades due to memory errors or other reasons, you need to explain the situation to the bank sincerely and ask the bank for forgiveness.

2. Re-submit the correct grade certificate: If you can provide the correct grade certificate, you can submit it to the bank as soon as possible to avoid further misunderstanding and trouble.