Tisch
In xxxx, with the yearning and pursuit of financial career, I entered xxxx Sub-branch, where I will release the energy of youth and ignite my career dream. Time flies, it has been a year since I came to xx Branch. In this short year, great changes have taken place in my life, and I have gradually matured in my work, study and thought.
In xx branch, I work as the most common cashier. Some people may say that ordinary tellers are not professional. No, they can do brilliant work on the counter. Excellence begins with the ordinary, and perfection comes from the earnest. I love this job and regard it as the starting point of my career. As an employee of ABC, especially a frontline employee, I deeply feel the heavy responsibility I shoulder. Counter service is a "civilized window" to show the good service of XXX banking system, so I win the trust of customers with full enthusiasm, sincere service and positive working attitude every day.
Yes, among the employees of XXX Bank, the tellers are directly facing customers, and the counter is the window to show the image of ABC. Tellers' daily work may be busy and monotonous. But in the face of all kinds of customers, tellers should be skilled in operation and enthusiastic in service, day after day, so that customers can truly appreciate the sincerity of XXX pedestrians and feel the warmth of doing business in XXX Bank. I think this kind of work is extraordinary. To this end, I ask myself to do: first, master excellent business skills and never relax business learning; Second, maintain good professional ethics and abide by national laws and regulations; Third, cultivate harmonious interpersonal relationships and get along well with colleagues; Fourth, know yourself and yourself, win without arrogance, and lose with grace.
Since I joined the work, I have stuck to my post, worked hard, learned business knowledge and asked my experienced colleagues for advice. Only in this way can I really do a good job that can stand the test of time. Little things make me deeply realize that as a frontline employee, he is destined to be ordinary, because he can't block the gun like a frontline soldier, blow up the bunker with full blood, and leave the world a hero's reputation. He can't even sow summer harvest in winter and harvest in summer like a farmer. Some just repeat those boring operations and complicated affairs year after year, such as deposit, withdrawal, entry, collection, distribution, marketing, maintenance and welcoming. In this ordinary post, let me deeply realize that greatness lies in the ordinary, ordinary we can contribute, our enthusiasm, our sincerity and our youth. Ordinary people can also create a beautiful sky. Without foundation, there is no tall building, and without ordinary, there is no greatness! The value of life can only be sublimated and perfected through ordinary dedication.
In the process of serving customers, I always adhere to the principle of "thinking what customers think, meeting their needs and eliminating their worries", and provide customers with all-round, thoughtful, convenient and efficient services, so as to achieve standardized operation, standardized service, polite language and decent manners, leave a good impression on customers and win their trust. When actually handling business, under the premise of ensuring compliance with the rules and regulations of the bank, we should master the marketing methods flexibly, provide certain convenience for customers, and provide personalized and fast services flexibly and moderately.
Perfection comes from seriousness. On the basis of doing a good job in counter service, we will try our best to provide more thoughtful service to customers. Because, there are no picky customers, only imperfect services. In my daily work, I actively and assiduously learn new knowledge and new business, integrate theory with practice, and master various service skills. I start with small things, try my best to handle business quickly, accurately and efficiently, so that customers can wait less, run less and ask less, and provide customers with timely, punctual, timed and anytime services.
Youth is the most precious time in life, because you are full of ambition and vitality, because you dare to do things, because you have too many dreams and hopes, so you are full of vitality! But in my opinion, the preciousness of youth still includes unremitting pursuit and team integration, lofty moral cultivation, strong will, and more importantly, it is necessary to stand up to the ordinary, stand on the ordinary, be indifferent to fame and fortune, and be brave in dedication!
Today, we dedicate our fiery youth to XXX's ordinary post, and XXX develops step by step in the alternation of youth. On her clear annual rings, our youth will also be deeply printed. Franklin famously said, "Push your career, don't let it push you". Today, I am here to promote my career, which stems from my pursuit of the value of life and my enthusiasm for financial career. Because I know that as a growing young man, only by organically combining personal ideals with the development of XXX's career can I give full play to my work enthusiasm, initiative and creativity and realize my life value in the process of creating a better tomorrow for XXX.
extreme
Time is running out! Come and go in a hurry
Although I always feel tired, the time old man always doesn't feel tired and runs narcissistically every day! Looking back on this year, I have a lot of feelings-I have served the firm completely for one year, and the firm has also given me something that others envy-happiness!
Increase the results of your work-you have done what others have not done.
From normal class to handover, I do it in a down-to-earth manner and feel it with my heart. What I feel most is "correct attitude and abide by rules and regulations;" Respect the leadership and obey the arrangement; Unite colleagues and ask for advice modestly; Clear goals and down-to-earth. "
After a year of work practice, I deeply understand the meaning of "counter work is the first image of a bank". Our image directly affects customers' first impression of our bank, which is related to whether we can retain customers, and more importantly, whether we can retain customers. This requires us to have a high comprehensive quality, and we must earnestly adhere to the service tenet of counter work, "warm and thoughtful, patient and meticulous, do every business for customers and satisfy them."
One year's work has made me deeply realize the seriousness of lack of business knowledge. This prompted me to learn more new things and make my business knowledge more comprehensive. Although we have increased a lot of business, the only way to ensure the continuous growth of our bank (even if it is only to ensure our generous treatment) is to continuously increase business. This requires me to absorb new knowledge to work smoothly and keep up with the pace of our bank.
To be a qualified counter clerk, it is not enough to have comprehensive business knowledge, but also to cooperate with active, enthusiastic and patient service. The most important thing in our work is to "greet and communicate with customers actively" according to the manager's requirements. I always take the initiative to introduce our business information and new products to some customers.
Good working attitude, business knowledge to keep up, but also need a good working atmosphere. The most important thing to create a good working atmosphere is to unite colleagues. Uniting colleagues is not eating and drinking, nor not arguing, but understanding and respect. Ask for advice with an open mind, help each other, study together, work together and get along well.
Through this year's efforts, I have greatly improved myself. First of all, I have increased my enthusiasm and pride in my work, especially when dealing with difficult business problems and difficult customers. Secondly, I improved my quality. Working at the counter made me understand that a person's life is to save "knowledge, experience and cultivation". The more you save, the higher the interest and the greater the return. Third, interpersonal skills have been improved. Through the communication with different customers, my knowledge, courage and talent have increased, my communication skills have improved, and my interpersonal relationship has been handled better and better.
Add a little bit of your idea-let the work give full play to your knowledge advantage.
The care and help of the leaders made me like this job more, which increased my pressure and my motivation.
I gradually grow and mature in my study and work, but I clearly realize my own shortcomings and need to improve my psychological quality, technical quality and comprehensive quality. Set new goals for yourself in the new year.
1, consciously strengthen learning, learn business theory, learn business practice, learn from colleagues around you, and improve yourself in all directions.
2, down-to-earth work, improve work initiative, not afraid of foreign affairs, not afraid of many things, not afraid of small things, in the practice of bit by bit to improve and improve themselves.
3. Improve one's own cultural accomplishment and strive to become an excellent banker.
Recalling the past, looking forward to the present and looking forward to the future, I believe that through our own efforts, tomorrow will be better.
Tisso
I just came to * * *, I don't know anything about my work, and I am cautious in dealing with people.
My specific job is * * teller, which seems simple and decent, but it is actually just the positioning of outsiders on the glass wall. And my transformation is not only the replacement from the outside to the inside of the previous glass wall, but also the feeling that what is on the surface is not necessarily the real thing, and the most deceptive thing is our own eyes. At work, the spirit is highly concentrated and there is no room for relaxation. You should patiently explain to your clients and be excited and emotional about your work. To tell the truth, I couldn't do it before I joined the work. Now that I know I can do it, I can proudly say that I am as good as others. This may be the change that my job has brought me. Although this change is subtle, I do feel this change.
Since it is my work experience, I don't think it is necessary to write too many high-sounding words. Only those pertinent suggestions and criticisms are the most realistic for our work. The development of * * has undergone a long transformation and improvement, but the existing problems can not be underestimated. The quality of their own personnel is not high, the business is single and the added value is poor, the management is not perfect, and the effectiveness of incentive measures is not high. All these are problems that we have to face. Although we are also trying to change this situation, the change will not happen overnight. We are in this critical transitional period.
First, focus on serving agriculture, rural areas and farmers, vigorously support grain purchase, storage and processing, and further protect farmers' enthusiasm for growing grain.
Food security has always been a major issue related to the national economy and people's livelihood. Without adequate food as the backing, other development is impossible. The responsibility system for food security is implemented by the head of government. In order to complete the glorious task entrusted by the government leaders to the Agricultural Development Bank, ensure local food security, actively cooperate with finance, food and other departments to scientifically identify the loan qualifications of grain purchase and sale enterprises, and actively strive for funds from higher banks, fully ensuring the demand for grain purchase funds in our city. By the end of xx, a total of 24.37 million yuan of grain purchasing and storage adjustment loans had been issued, which supported the purchase of 6.5438+million kilograms of local grain reserves and 654.38+0210,000 kilograms of adjusted grain, and supported the purchase of 5.87 million kilograms of wheat by xx Kangliyuan Flour Mill, which better protected the interests of grain farmers. Experience of Enterprise Scientific Outlook on Development
Second, based on rural infrastructure, actively support the construction of new countryside and provide stamina for the leap-forward development of xx economy.
If you want to be rich, build roads first. Xx is a county-level agricultural city and a tourist city. Agricultural products entering the city, industrial products going to the countryside and developing eco-tourism all need highways as the foundation. The construction of new countryside and the goal of realizing a well-off society in an all-round way also need good rural highway construction. Therefore, since the fourth quarter of last year, we have actively cooperated with the Finance Bureau, Transportation Bureau, Fangxing Company and other departments to conduct a comprehensive inspection of rural roads, bridges and culverts in xx City, and formed a scientific and informative inspection report, which was reported to the provincial branch. In May this year, the provincial bank approved a loan of 200 million yuan for our rural road maintenance project. In September this year, 654.38 billion yuan will be distributed first, and another 654.38 billion yuan will be distributed early next year. The total investment of this project is 333.36 million yuan. After completion, rural roads will be rebuilt by 5 10 km and bridges will be built 12, which basically realizes the goal of connecting roads to every village and lays a solid foundation for the leap-forward development of our city.
Three, focus, and strive to support the industrialization of leading enterprises, to ensure the healthy development of leading enterprises in our city.
Industrialized leading enterprises are the engines to promote economic development. In supporting leading enterprises in industrialization, we have done a good job in two aspects: First, actively support the development of leading enterprises in corn processing industrialization. Xx Sheng Di Jiahe Grease Co., Ltd. is a leading enterprise in xx industrialization. In March of XX, a loan of 4 million yuan was granted to support enterprises to purchase 3 million kilograms of corn germ, which promoted the sale of 50 million kilograms of corn, solved the problem of farmers' difficulty in selling grain and protected their interests. Second, actively support the development of leading enterprises in cannabis industrialization. Xx Jinxiu Textile Co., Ltd. is a flax textile enterprise north of the Yangtze River, and it is a big profit and tax payer of xx. At the beginning of xx, a loan of xx million yuan was issued to support the company to purchase 32 million kilograms of raw materials such as flax, which ensured the normal liquidity needs of the enterprise and promoted the healthy development of the enterprise. Under the extremely harsh international and domestic economic environment, it has ensured the food problem of 3000 employees and made positive contributions to ensuring the social stability of xx.