Summary of dental clinic work 1

Over the past year, under the leadership and support of the county health bureau and relevant departments, our clinic has always adhered to the patient-centered principle and provided enthusiastic service to every patient who came to see a doctor with a positive working attitude, which has won wide acclaim. The main work is summarized as follows:

First, the patient's treatment.

In the past 20xx years, the number of outpatients treated in our hospital has obviously increased compared with the previous year. There was no doctor-patient incident and medical compensation in the whole year, and the development trend of outpatient service in our hospital was good.

Two, adhere to practice according to law, adhere to the implementation system.

All the dentists in our outpatient department have obtained the professional qualification of stomatology. In the diagnosis and treatment activities, we should implement the norms of oral diagnosis and treatment, implement the sterilization and disinfection system, and strictly implement the drug price regulations, so that patients can feel the difficulty of "seeing a doctor is difficult and expensive". In order to make every patient with financial difficulties get basic treatment, the clinic reduced the treatment fee for patients with special financial difficulties during the year.

Third, the improvement of the medical environment.

In order to provide patients with a comfortable and quiet medical environment, our clinic has funded the improvement of the outpatient medical environment, so that patients can receive treatment in a more comfortable environment.

Fourth, the current clinical deficiencies.

The propaganda of tooth care is not strong enough. In addition to coping with daily service work, it failed to publicize the knowledge of tooth love and tooth protection on a large scale, so that the broad masses can understand the knowledge of tooth love and tooth protection and achieve early detection and early treatment.

In a word, although the clinic has developed well in the past year, there has not been any doctor-patient incident in the whole year, but in the face of achievements, we must keep a clear head and serve patients with a more positive attitude, a more pragmatic style and more solid actions.

Over the past year, through the efforts of all medical staff in the department, the tasks set by the hospital and the department have been successfully completed, but there is still a certain gap with the goals of the "top three" hospitals. In the future work, we should strengthen the study of political theory knowledge, improve work efficiency, correct service attitude, not be late, not leave early, refuse to see a doctor, be strict with ourselves, unite and work hard, devote ourselves to the intense and orderly medical activities serving the people as masters of the country, continue to adhere to the service concept of "people-oriented, building a harmonious society", and further strengthen the love, care, patience and patience of medical staff for patients.

Macro indicators "Macro supervision and evaluation activities standard, high standard, high quality to complete the work of the hospital and the tasks of departments, and make due contributions to the smooth promotion of our hospital to the" top three "hospitals!

In 20xx, our hospital should closely focus on establishing the work center of "top-three" hospitals, continue to take the opportunity of the Party's mass line education practice activities, carry out a series of activities such as "striving for Excellence", "quality nursing service", "three good and one satisfaction" and creating quality hospitals, strictly implement the macro-supervision of "ten indicators" of tertiary hospitals, strengthen internal management and shape the external image, and plan as follows:

First, further around the hospital to create a "top three" hospital this work focus, seriously study and implement.

Department construction and new technology, new project development and department business indicators. Complete all political activities and requirements arranged by the hospital to the letter, and do all the work in strict accordance with all kinds of mandatory documents issued by superiors. At the same time, increase publicity, expand the influence of departments, and further improve the "smile train"

Charity projects provide high-quality medical services for more patients with cleft lip and palate, actively carry out new technologies and projects, expand the influence of departments, conscientiously implement the relevant policies of clinical pathway, single disease payment, medical insurance and new rural cooperative medical system, effectively reduce the medical expenses of patients, and strive to make the economic and social benefits of departments reach a new level.

Second, strengthen management and improve service quality.

Strict management and clear punishment. Put an end to uncivilized behaviors such as charging privately and accepting patients' meals and gifts. Further standardize the work discipline of medical staff in departments, abide by the rules and regulations of hospitals and departments, do not be late or leave early, and strictly use computers to deal with matters unrelated to work during work. Conscientiously implement the responsibility system for the first diagnosis, treat patients with enthusiasm, civilization and courtesy, explain the work in place, and do not shirk the patient.

Three, strengthen theoretical knowledge learning, improve the level of medical technology.

Actively introduce high-level talents in this major, and actively recommend the backbone to go out for study and training. Strictly follow the relevant regulations of hospital antibiotic management, strictly manage the use of antibiotics by doctors at all levels, grasp the indications, further reduce the medical expenses of patients, and make due contributions to further alleviating the "difficult and expensive medical treatment". Strengthen the training and learning of professional basic theory and knowledge of medical staff in departments, regularly carry out business learning activities on rational use of antibiotics, strictly implement various rules and regulations formulated by the drug management department of the hospital, and do not restrict or prohibit drug use. Each department has a plan to send relevant personnel out to study new technologies, new theories and new knowledge of this major, and can apply what they have learned and carry out related new technologies and projects.

Fourth, further improve the medical environment to ensure the medical safety of patients in the process of seeking medical treatment.

Actively contact the hospital infection and disinfection supply center, further improve the disinfection equipment of the department, and ensure the cleanliness of the medical equipment of the department. Dental mobile phones and related instruments should be "one person, one use, one disinfection", strengthen the disinfection and sterilization of items in departments and regularly carry out microbial detection on sterilization equipment, improve the disinfection and sterilization operation process of oral high-speed mobile phones and oral instruments, prevent cross-infection and ensure the normal work of departments.

Summary of dental clinic work II

Under the leadership of the higher authorities, our clinic has been practicing in accordance with the law for one year, providing high-quality and convenient medical services for community residents. The current work is summarized as follows:

The practice subjects approved by the practice license of outpatient medical institutions in our hospital are Chinese medicine, internal medicine and stomatology. In the process of carrying out diagnosis and treatment activities, I can practice in strict accordance with the approved diagnosis and treatment subjects, and I have not carried out diagnosis and treatment activities beyond the scope.

At present, there are xxx attending physicians, xxx practicing physicians, xx practicing assistant physicians and xx practicing physicians in Practical Nurses, who have gone through the practice registration procedures and obtained the corresponding practice certificates.

The management rules and regulations of the clinic are perfect and published on the wall as required. Formulate the post responsibilities of doctors and nurses, and formulate relevant systems such as diagnosis and treatment, nursing technical specifications and medical waste management.

Enthusiastic and thoughtful service for patients, care about their sufferings, patiently and meticulously ask about their illness, and carefully check, diagnose and treat them. Xxxx patients were treated throughout the year, and there were no medical errors and medical accidents.

Can use medical documents according to regulations, equipped with outpatient logs, prescriptions, outpatient medical records, referral registers, infectious disease registers, disinfection registers, disposable medical device damage registers and charging bills. Register patients, write outpatient medical records and prescribe medicines.

Strengthen the procurement and storage of their own drugs. The drugs used are purchased from enterprises with pharmaceutical business qualifications, and the drugs purchased have bills. Do not buy drugs from illegal enterprises and individuals, do not use fake and shoddy drugs and expired or deteriorated drugs, and ensure the safety of clinical medical drugs.

The medical waste was handed over to xxxx Medical Waste Treatment Co., Ltd., and the two parties signed a medical waste treatment service contract, which was handed over every two days, and there was a medical waste treatment register to register the medical waste treatment.

Summary of dental clinic work 3

In 20xx, under the leadership of the superior, our clinic practiced seriously according to law, actively participated in various job trainings of the health department, and provided high-quality and convenient medical services for community residents. The annual work of the clinic is summarized as follows:

First, the practice subject approved by the Practice License of Medical Institutions in my clinic is stomatology, and I can practice in strict accordance with the approved practice subject when carrying out diagnosis and treatment activities.

2. Clinicians have 1 medical practitioners, and nurses have 1 medical practitioners. They have gone through the practice registration procedures and obtained corresponding practice certificates.

Three, outpatient management rules and regulations, and published on the wall as required. Formulate the post responsibilities of doctors and nurses, and formulate relevant systems such as diagnosis and treatment, nursing technical specifications and medical waste management.

Four, warm and thoughtful service for patients, care about the sufferings of patients, patiently and carefully ask about the condition, and carefully check, diagnose and treat. To prevent the occurrence of medical errors and medical disputes, there is no case of medical errors and medical accidents in our outpatient department, which is well received by patients.

Five, in accordance with the provisions of the use of medical documents, equipped with outpatient logs, prescriptions, outpatient medical records, infectious diseases register, disinfection register, medical waste disposal register. Register patients and write outpatient logs.

Six, strengthen the procurement and storage of their own drugs, the drugs used are purchased from enterprises with pharmaceutical business qualifications, and the drugs purchased are bills. Do not buy drugs from illegal enterprises and individuals, do not use fake and shoddy drugs and expired or deteriorated drugs, and ensure the safety of clinical medical drugs.

Seven, outpatient department to save medical waste, medical waste disposal register, registration of medical waste disposal.

Eight, in strict accordance with the requirements of the higher authorities to carry out the prevention and control of infectious diseases; No patients with infectious diseases were found during the diagnosis and treatment.

Nine, in accordance with the requirements of the higher authorities to carry out health knowledge education activities, combined with daily diagnosis and treatment work, to promote health and disease prevention knowledge to patients; Health knowledge publicity materials issued by superiors can be posted in the clinic for publicity. Actively participate in health activities organized by the Health Planning Commission, regularly clean the environment inside and outside the clinic, and keep the clinic clean and tidy.

In the future work, our clinic will continue to work hard to provide high-quality and low-cost medical services for the majority of patients and strive for qualified and excellent individual clinics.

Summary of dental clinic work 4

Summary of the work of stomatology outpatient department throughout the year: 20xx 10 has continued to be the chief resident physician of stomatology. Over the past year, with the care and support of the hospital medical quality management department and the leaders of stomatology, I have faithfully performed the duties of chief resident, strived to improve my own business and comprehensive quality, and made certain achievements in clinical, teaching and scientific research. Now I report.

First, continue to establish and improve various rules and regulations to effectively protect medical care and patient safety.

Patient safety and medical safety are the lifeline of hospital survival and the ultimate goal pursued by patients and doctors. How to ensure the safety of patients is a common concern of every medical worker and every hospital administrator. For patient safety management, ensuring patient safety to the greatest extent is also the expected goal of implementing the general hospitalization system. In the final analysis, ensuring patient safety still depends on system construction. The School of Stomatology in our hospital has just been established, and many systems need to be improved. During his tenure as chief resident, he assisted the department leaders in formulating various systems, such as 1, and restored the system of night rounds and bedside shifts for critically ill patients; 2, adhere to the monthly and weekly summary report system; 3, the implementation of the director's weekly special rounds; 4. Establish a follow-up registration system for patients with oral cancer. The establishment of these systems has standardized the responsibilities of doctors at all levels, made everyone have rules to follow, standardized their work, eliminated many medical hidden dangers, and better guaranteed medical safety. There were no medical accidents and mistakes in oral and maxillofacial surgery wards throughout the year.

Two, actively participate in the construction and publicity work of stomatological medical college (Department).

I love stomatology, and actively participate in various milestones of stomatology in our hospital, such as: the establishment of stomatology college, the evaluation of master's degree in stomatology, the application for doctor's degree, undertaking the skill examination of Guangzhou stomatologists in the evaluation of master's degree, working overtime all night to write articles, assisting in sorting out materials, contacting judges and other specific trivial work; In the skill examination for oral practitioners, I served as an examiner, strictly implemented the examination standards, and successfully completed the examination task. Stomatology in our hospital has just been established for one year, and many colleagues still don't understand it. The branches of stomatology are becoming more and more detailed, and the division of labor among clinical departments of stomatology is becoming more and more specialized. The knowledge of stomatology needs to be popularized, and hospitalization is always a bridge to contact all departments and a propagandist of all departments. Actively write manuscripts at ordinary times, summarize the new technologies and new businesses developed by the department in time, and publish several briefings in Quality Management Briefing and Southern Briefing. Participate in coordinating the production of leaflets in this department. Different departments of stomatology, such as endodontics, oral and maxillofacial surgery, prosthodontics, orthodontics, children's dentistry, oral mucosal diseases, etc. Select the most common diseases in our department 1-2 to make leaflets to popularize oral medicine knowledge. Consciously collect, save and sort out clinical data, and often take photos and leave messages in person when encountering typical cases. Especially before and after surgery, images, pathological and surgical photos of typical cases should be collected. Whenever I am independent.

All patients with tube beds keep all kinds of data. According to the different classification, name and hospitalization date of diseases, different indexes are established, which is beneficial to retrieval. Typical cases are made into CDs and kept separately. The collection, collation and classification of clinical data is a systematic and complex project. I often sacrifice weekends and holidays to sort out information, hoping to make my own contribution to the construction and accumulation of stomatology in our hospital. On the eve of July 1st this year, he was recommended as the "excellent employee" of Southern Hospital by Stomatology Branch.

Third, participate in various operations in oral wards and emergency and consultation work in stomatology.

There are currently 26 beds in the stomatological ward. The wards in our department are divided into three groups: tumor group, trauma group and salivary gland group. I participated in almost all the operations in three groups. As an assistant in the tumor group, as any two assistants in the other two groups. Different surgeons have different styles, high intensity and a lot of operation opportunities, which greatly improve my professional ability and surgical skills. With the training and care of three professors in the ward, I have been able to independently complete various conventional small and medium-sized operations, and the operation is becoming more and more standardized and skilled. Emergency and consultation are the main tasks of every resident. Like the residents in my brother's department, I always arrive in time for emergency consultation, actively deal with patients with doctors in related departments and participate in the first aid of critically ill patients. There are many busy nights, many patients turning the corner, many thrilling memories and many vivid memories. It is this kind of effort that won the honor for the chief resident and saved the lives of patients. At the same time, consulting with relevant departments and cooperating with residents have broadened my knowledge and broadened my horizons.

Summary of dental clinic work 5

Over the past year, under the leadership of the Health Bureau and the Health Supervision Office, xx Dental Clinic has developed steadily in all aspects, the outpatient service has further developed into standardization and institutionalization, and its professional quality has been further improved. A year has passed, and now I will make a summary of my work.

First, strengthen the study of theoretical knowledge and strive to improve the level of medical technology.

Over the past year, the clinical diagnosis and treatment skills of outpatient doctors have improved significantly. On the basis of the level of specialist diagnosis and treatment, combined with the clinical practice of stomatology, learn new technologies. Attend many oral conferences and trainings inside and outside the province within one year to learn about the new technology and experience of stomatology. Ask superior experts to guide the outpatient work and continuously improve the technical level of outpatient service.

Second, strictly regulate the management of departments to ensure medical safety.

Strict management has always been the focus of outpatient work. Since the establishment of the clinic, the principle of one person, one machine, one disinfection set of disposable instruments has been strictly implemented, and the implementation rate has reached 100%. Disposable garbage is burned once a day, indoor ultraviolet disinfection is carried out every day, and strict instrument sterilization principle is adopted. Meticulous work, Excellence, standardized and strict service, strict treatment. The medical dispute rate is 0%. Ensuring medical safety has always been our unremitting pursuit.

Third, take patients as the center and quality as the core.

Body and mind advocate the concept of loving teeth, take relieving patients' diseases as their own responsibility, and serve the people wholeheartedly. Our clinic adheres to the principle of seeking truth from facts, and the price list and corresponding materials are listed in detail, so that the price is really low, and any treatment is genuine and will never be inferior. It is our duty to do our best to alleviate the pain of patients. The outpatient department insisted on regular follow-up, and the patient satisfaction rate was 97%.

Four, the current problems in outpatient service:

1. The partition of disinfection room is not detailed enough, and the details of disinfection area need to be strengthened.

2, the technical level should be continuously improved.

3. Insufficient publicity on tooth protection.

Five, next year's work ideas:

Under the leadership and supervision of the superior health department, we should firmly establish the patient-centered concept, truly achieve humanized service, improve the technical level again, further develop departments, and strive for the medical cause and people's physical and mental health.

Summary of dental clinic work 6

In 20xx years, with the joint efforts of all staff, the outpatient department of our hospital has continuously increased the infrastructure construction, comprehensively improved the medical quality and service quality, and achieved certain results. Looking back on the work in the past year, there are four main points:

Attach importance to equipment investment and improve service ability.

In 20xx, in order to establish a brand in zhouzhi county and its surrounding towns and villages, our clinic adhered to the perspective of "high starting point, high standard and high taste" and the concept of "occupying the market, laying a solid foundation and operating at cost": vigorously strengthened equipment investment, introduced Korean dental implant system and Japanese root canal treatment system, and continuously improved its service capacity.

Attach importance to quality management and prevent cross infection.

Our aim is "medical safety is no small matter, patients' interests are no small matter, and defects can be avoided", and medical quality management is our lifeline.

First, strictly implement the management standards of oral infection in Zhejiang Province, introduce an efficient mobile phone disinfection system, and at the same time vigorously strengthen the cleaning, disinfection and sterilization of medical devices and the recycling of medical wastes, effectively eliminate cross-infection and ensure medical safety;

Second, painless medical treatment, in order to reduce pain, we insist on using imported superfine needles and imported blue anesthetics, with careful and meticulous operation, combined with detailed treatment plans, weigh the advantages and disadvantages of each plan, jointly formulate treatment plans, and take the initiative to obtain the informed consent of patients in advance at each step.

Pay attention to the connotation of service and establish a good reputation.

"Service and reputation" is our goal. In our daily outpatient service, we always adhere to the concept of "people-oriented", constantly improve the quality of service and make appointments for outpatient service. In order to save the waiting time of patients and make it convenient for everyone to see a doctor, patients only need to make an appointment for the next visit by phone after receiving the first examination and treatment in our hospital. Constantly improve the management of outpatient website to facilitate the majority of patients to inquire about oral health care materials, understand all kinds of information in our hospital and communicate with doctors and patients.

Summary of dental clinic work 7

Unconsciously, I have been in the clinic for more than two months. I was not familiar with the operation mode and workflow of the clinic at first. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content in a short time, and my responsibilities made me make continuous progress in my work and benefited a lot.

In the past two months, although no positive results have been achieved, some progress has been made. Now I would like to briefly report to the leaders on my work since I entered the clinic:

First, the daily work of the front desk mainly includes

1, responsible for answering and transferring calls at the front desk, carefully recording important matters and conveying them to relevant personnel, so as not to miss or delay;

2. Be responsible for the sanitation and cleaning of the outpatient meeting room and the placement of tables and chairs, and keep it clean and tidy;

Second, the administrative work

The administrative work is very complicated, ranging from copying, scanning, faxing, sending express, printing business cards and keeping documents, to assisting technicians in printing, sorting and binding tenders. The completion of each job is a test of responsibility and working ability.

Third, personnel management.

1. I am responsible for the attendance statistics of outpatient department to implement the relevant personnel management system. In the process of implementation, I will strictly abide by the rules and regulations of the clinic, make attendance statistics according to the statistical data at the beginning of each month, and submit it to the finance department in time to make a payroll.

2, personnel related information strictly implement the rules and regulations of outpatient service, fill in the "application registration form" and "employment resume form" and so on to do a good job in employee file management. Fill in the "car dispatch form" and "leave form" to implement the rules and regulations of outpatient service.

The new year means new opportunities and challenges for us. In view of the shortcomings in these two months' work, I need to do the following work in the new year:

1, do a good job in office affairs. Pay attention to the neatness and cleanliness of the office; Pay attention to the maintenance of office equipment such as printers and photocopiers; Try to do your job well.

2. Pay attention to collecting information in daily work in case of emergency. For example, the business card of the express clinic.

3, deal with the daily administrative work, assist the leaders to constantly improve the rules and regulations, so that the outpatient service tends to standardized management.

4, strengthen the study of business knowledge, in-depth understanding of outpatient products, in order to better assist leaders and sales staff.

As a receptionist, I need to master a lot of knowledge. In my future work, I will try my best to learn from my colleagues and further improve my theoretical level and professional ability. Finally, I would like to thank the leaders for providing me with this working platform and giving me the opportunity to improve and make progress together. Thank you for your warm help to my work during this period.

Although I still have many shortcomings in experience and ability, I believe diligence can make up for it. As long as we know more about each other and communicate with each other, and make unremitting efforts, I believe the clinic will have a better tomorrow.