Current location - Education and Training Encyclopedia - Resume - Business work plan
Business work plan
Time flies and our work has entered a new stage. Let's make a plan for our future work. How to write a work plan so as not to become a mere formality? Here are five business work plans I have compiled for you. Welcome everyone to refer to it, I hope I can help you.

Since 1 20xx, with the correct leadership and support of the company's leaders, our division has successfully completed various economic indicators and tasks with the focus on improving economic benefits. The work summary and work arrangement of our department in 20xx are reported as follows.

I. Completion of major economic indicators

1, management is always unremitting, and the level of standardized management is obviously improved.

At the beginning of the year, the company decided to focus on the operation department. The quality of the operation department directly affects the overall economic benefits of the company. The operation department has mainly done the following work in standardization management.

In order to improve the professional quality of employees, under the unified organization and deployment of the company, the department conducted professional skills training and assessment for employees, and arranged for employees to visit and study on the spot. Through investigation and training, the ability of employees to deal with emergencies has been greatly improved.

2. Persevere in management and make every effort to improve the company's economic benefits.

The daily work of the operation department is mostly trivial and complicated, and a slight omission will cause economic losses to the company. Therefore, our department is very cautious in management, focusing on the overall situation, starting from a small place and calculating carefully. All measures are based on improving economic efficiency.

Third, other work First of all, the work is planned

With the careful guidance and strong support of leaders at all levels, our department began to formulate the overall working ideas from 20xx 165438+ 10 to prepare for a rainy day. According to the overall work idea, the company holds a regular work meeting every Monday to arrange the main work of the plan one by one, and clarify the planned completion time, person in charge and responsibility. Summarize last week's work, plan and arrange this week's work, analyze the reasons for unfinished work, and formulate rectification measures. Due to careful planning and timely deployment, the work is ensured to be busy and not chaotic, step by step.

Second, the division of work is clear.

Department personnel in place, the overall quality of personnel is high, and the sense of responsibility and heroism is strong. I am responsible for my work, conscientious, loyal to the company and hardworking. I especially commend Comrade Zhao Jie in our department, who treats my work meticulously. On this basis, a clear division of labor is responsible for settlement audit, computer and website update and maintenance, file sorting and storage. There is overlap and cooperation in busy work, and each work has its own emphasis at ordinary times, which is convenient for distinguishing responsibilities and mobilizing enthusiasm.

Summarizing the work in the first half of the year, under the leadership of the company and with the strong support and help of various brother departments, our department has made some achievements, but there are still many problems. If the coordination and communication with customers need to be further coordinated, the management needs to be further improved, the internal management system of the department needs to be further improved, and the cooperation with various departments of the company needs to be further strengthened.

Four. 20xx Work Plan for the Second Half of the Year

In 20xx, under the leadership of the company, the management department will continue to focus on improving economic benefits and continue to strive to achieve the company's business objectives in 20xx.

(a) to further strengthen the quality service, improve the overall quality of the department staff, and better serve the majority of users.

(two) take effective measures to promote the timely and accurate measurement and settlement work, and ensure the normal operation.

(3) Strengthen technical training, improve operational skills and ensure user satisfaction.

(4) According to the overall planning and construction rhythm of the company, we visited users through a large number of surveys to understand the latest market situation and lay the foundation for developing new users.

(five) according to user feedback, strengthen cooperation with various departments, timely exchange of information.

In the second half of the year, we will make persistent efforts to promote the rapid development of the company and make greater contributions to creating better economic and social benefits for the company!

Business Work Plan Part II I Understanding of Sales Work

1。 Market analysis, according to the market capacity and personal potential, objectively and scientifically formulate sales tasks. Tentative annual task: sales of 6,543,800 yuan+0,000 yuan.

2。 Make work plan in time, make monthly plan and weekly plan. And regularly communicate with business-related personnel to ensure that the heads of various disciplines follow up in time.

3。 Pay attention to performance management, pay attention to and track performance planning, performance execution and performance evaluation.

4。 Target market positioning, distinguish between major customers and general customers, treat them differently, strengthen communication and cooperation with major customers, and win the largest market share at the same time.

5。 Constantly learn new knowledge and new products in the industry, bring practical information to customers and better serve customers. And understand the excellent products of various industries and grades of weak current, so that engineers can cooperate with the project in time when necessary and share industry contacts and project information with their peers.

6。 Make friends before placing orders, develop good friendship with customers, think of customers everywhere, treat customers as their good friends, and achieve ideological and emotional integration.

7。 There should be no concealment or deception to customers, and the promises to customers should be fulfilled in time. Honesty is not only the foundation of doing business, but also the foundation of being a man.

8。 Strive to maintain a harmonious relationship with colleagues, be kind to colleagues, and ensure the smooth implementation of various functions of various departments in the project implementation.

Second, the specific quantitative tasks of sales work

1。 Make a monthly plan and visit customers every week. Considering Beijing's vast territory, large population and traffic congestion, it is best to choose customers in the same place or similar places when making an appointment.

2。 Before you meet the customer, you should know more about the main business and potential needs of the customer. It is best to understand the personal hobbies of decision makers, prepare some topics of interest to each other, and bring targeted solutions to customers.

3. Collect more engineering information from the bidding network or other channels for the reference of the engineering contractor, and put forward suggestions for the engineering contractor to cooperate with the technical and commercial project operation of the engineering contractor.

4. Make daily records to prevent forgetting important matters and mark important unfinished matters.

5。 Fill in the project tracking table and follow up according to the project progress: preliminary design, bidding, deepening design, stocking implementation, acceptance, etc. , and complete each stage of the work.

6. Focus on the follow-up of pre-design projects, pay a return visit to customers at least once a week, cooperate with engineering contractors to do the owner's work when necessary, and pay a return visit to projects tracked in other stages at least once every two weeks. The engineer's bidding date and the important date of the project progress should be kept in mind, and the return visit should be tracked in time.

7. Actively strive to participate in the project drawings and scheme design at the initial stage of design, and solve the design work of this major for engineers.

8。 In the bidding process, the corresponding business documents should be sorted out two days in advance and delivered to the engineer by express delivery or delivery to prevent any omissions and mistakes.

9。 After bidding, pay a return visit to customers in time and ask about the bidding results. After winning the bid, take the initiative to ask for deepening the design, help engineers undertake all or part of the design work, and prepare the drawings (equipment installation drawings and pipeline drawings) needed for construction.

10。 Strive to sign the supply contract with the engineer as soon as possible, collect the advance payment, arrange the stocking in advance, respond to the engineer's demand with the fastest supply time, and strive for early payment.

1 1。 After the goods arrive at the site and the equipment is installed in the project, apply to the technical department to arrange debugging personnel to the site for debugging.

12。 Prepare acceptance documents in advance, collect money in time after acceptance, and ensure a good capital turnover rate.

Third, balance sales and life, and work happily.

1。 Organize peers to hold salon clubs regularly to enhance mutual friendship and better communication.

Although there is competition between customers and peers, they also need to learn from each other and communicate with each other. I've attended similar parties and asked my clients, and they are all willing to attend such parties. So I don't think there is any contradiction. Colleagues can enjoy life outside of work, make the salon a part of life, and work can be carried out in a happier environment.

2。 For regular customers, regular customers should keep in touch and give some small gifts or entertain customers when time and conditions permit. Of course, entertainment is not the goal, but communication is the focus, which can enhance each other's feelings and communicate better.

3。 Use off-duty hours and weekends to attend some classes, learn marketing and management knowledge, constantly try to combine theory with practice, check the latest information and products on the Internet, and constantly improve their potential. The above is my sales work plan for this year. There will always be all kinds of difficulties in work. I will ask the leader for instructions, discuss with my colleagues, work together to overcome it, and strive to make my greatest contribution to the company.

3 XX business work plan for the first half of the year Under the leadership of the property management company, all employees in the business department strengthen the study of political theory and business knowledge, innovate constantly, and strive to complete various tasks. The main work, experience and future work plan are reported as follows:

First, the main work completed:

X, complete the bidding of PE pipe for water supply pipeline of XXX National Road in East New Town. This project is the first large-scale use of PE pipes in Jinan, which has a great impact. After two months' efforts, the project has been basically completed and approved by the supervisor and Party A, laying a solid foundation for the promotion of Wei Xing PE pipeline in Jinan market.

X, completed the PE pipe bidding for the water supply pipeline reconstruction project all the way, and the price in this project was XX. X million yuan, the contract is currently being performed. Because Jingyi Road is located in the urban area, it is difficult to excavate and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.

X. Complete the bidding for PE pipe of water supply pipeline in Shanda New School. The price in the project is XX million yuan, and the performance has been XX million yuan. The project is located in the south outer ring and is a key project of the city. At present, the experiment has been suppressed and passed the acceptance, but it was almost added later. Finishing project.

X, completed the warehouse inventory of the asset appraisal company.

Second, the problems existing in the work and solutions:

X. At the beginning of the year, because of my low professional level and lack of experience, I was at a loss in the initial bidding work and failed many times. What's the problem? Facing the lessons of many failures, we found our own reasons, analyzed the project bidding documents, compared our competitors, and found out our own shortcomings. In the future work, we should continue to strengthen business learning, improve our own ability, enhance the market competitiveness of enterprises, and make the company invincible in the future bidding work.

X, can't correctly handle the market information, the specific performance is: ① lack of ability to grasp the market information, in the modern society with highly developed information, there are a lot of effective information flowing around us, but we didn't grasp it; (2) Lack of ability to process market information, effective information depends on grasping, analyzing, processing and submitting, and we often lack how to judge the correctness of information; (3) Lack of information exchange leads to the loss of a lot of effective information. In the future work, we should take effective measures to give full play to the role of information, strengthen the ability of information processing, and strengthen communication, so as to correctly judge the accuracy of information.

X, lack of planning, lack of security. It is reflected in the project of Shanda New School, because we don't understand the progress of the project, we don't prioritize it, and we don't arrange the plan reasonably, which leads to slow supply; In terms of equipment maintenance, there are no safeguard measures, and the machine is broken without accessories, which affects normal construction and causes adverse effects. In the future work, we should strengthen communication with the owner, help the owner to analyze the drawings, understand the progress of the project, make plans in advance, and make allowance plans on the pipe fittings. Strengthen the maintenance of welding equipment, handle problems in time when found, and leave no hidden dangers. For parts that are often damaged, reserve them in advance and repair the equipment at the first time.

Third, the future work plan:

Ten, cultivate the market, increase advertising, establish brand awareness. Jinan is currently engaged in urban construction, and the large-scale pipe network transformation and branch water supply in the eastern new town and the western university town have brought us unlimited business opportunities. Do a good job in market research, summarize the experience and lessons of the three projects in the first half of the year, do a good job in customer return visits, make use of the good performance characteristics of Wei Xingguan, properly invest in certain advertisements, improve the visibility of enterprises, increase marketing efforts and further promote them.

X, do a good job of after-sales service, especially emergency maintenance. At present, the fiercest competition in the market is the service competition. The promotion of a good product is not only good quality, but also perfect after-sales service. Many emerging pipelines were vigorous when they first entered the market, but why did they disappear soon? It is because the safeguards are not in place and the service level is not up to standard. We should make great efforts in maintenance, systematically train personnel, buy special tools for emergency maintenance, and prepare to repair pipe fittings, so as to truly let customers have no worries.

X analyze competitors, strengthen communication with competitors, and implement cooperative competition.

At present, our strongest competitor is Sichuan Senpu Pipe Industry, whose sales network covers the whole Shandong market and has a huge interpersonal network, and its sales performance in Jinan is second only to ours. Now in order to compete for market share, our two companies have adopted the strategy of reducing prices, which will only make both sides lose more profits and lose both sides. In the second half of the year, we should strengthen the contact between the two sides, improve each other, complement each other, use each other, promote together, compete together, circulate interests and share the market.

Ten, strengthen communication and cooperation between departments. As a management department, we should learn more from our brother departments, strengthen contact, cooperate together and provide good services. For the common goal of property management companies, all departments should cooperate closely, reduce internal friction, give full play to team spirit, and improve the overall combat capability of property management companies with collective strength.

Ten, strengthen learning and internal management, strengthen training, standardize the management system, improve the quality of personnel. Constantly learn professional knowledge and improve business level. Constantly improve and standardize various management systems to lay a good foundation for the development of various work.

X do a good job in safety. Safety is the eternal theme of enterprises. Adhere to the principle of giving priority to prevention, combining prevention with treatment, strengthening education, and preventing and treating by groups. Through safety education, we will continuously enhance employees' safety awareness and self-protection ability, and create a safe and comfortable working environment for employees.

Business work plan 4 1. Organize the project construction in strict accordance with the plan.

The plan approved by the province is an important basis for project construction and inspection and acceptance. The project undertaker must organize the implementation in strict accordance with the approved project plan, and shall not arbitrarily change or terminate the project plan; If it is really necessary to adjust, change or terminate the project plan, it must be implemented in accordance with the relevant provisions of the Opinions of the National Agricultural Comprehensive Development Office on Improving the Adjustment, Change and Termination Procedures for the Annual Implementation Plan of Industrialization Projects.

Second, carefully prepare the project implementation plan.

Counties and districts should conduct a comprehensive audit of the contents of the project supported by the project, and on this basis, formulate the project implementation plan as soon as possible, and report it to the Municipal Agricultural Development Office and the Finance Bureau a few days ago (the document is in triplicate, and the project implementation plan is in sextuplicate, in which the document and plan are submitted to the finance); At the same time, the database of 20xx financial subsidy project implementation plan for industrialized operation is compiled through the national agricultural comprehensive development information management system. After the review of the project construction content, plan adjustment and implementation plan database should be submitted to the Municipal Agricultural Development Office.

Third, pay close attention to organizing project implementation.

It is necessary to urge the project construction unit to organize project construction as soon as possible in accordance with the approved implementation plan, strengthen project management, strengthen supervision and inspection, strictly implement the bidding system for project construction, and invite tenders for the procurement of civil engineering and equipment and instruments with large investment; Strict implementation of the monthly scheduling system (that is, after the approval of the project implementation plan, the project construction progress and the availability of funds will be reported to the Municipal Agricultural Development Office before the 25th of each month), so as to ensure the completion of the project construction tasks with high standards and high quality and bring benefits into play as soon as possible.

Fourth, strict project fund management.

County-level agricultural development offices, finance bureaus and project construction units should earnestly strengthen the management of project funds and use them strictly in accordance with the purposes prescribed by the state. It is necessary to strictly implement the county-level reimbursement system, and timely and fully implement financial matching funds, self-raised funds of units and bank loans. Strengthen the management and supervision of funds, it is strictly forbidden to occupy, misappropriate or offset project funds, and effectively improve the efficiency in the use of funds.

Five, pay attention to guide the standardized management of farmers' professional cooperatives

At present, farmers' professional cooperatives are not standardized. In the process of supporting the development of farmers' professional cooperatives, we should pay attention to guiding farmers' professional cooperatives to establish and improve internal finance, income distribution, financial management and other related systems, and effectively improve the standardized management level of farmers' professional cooperatives.

Business Work Plan Part V I. Work Plan for the Early Stage of Restaurant Opening

1. Determine the main functions and layout of each area of the restaurant.

According to the overall architectural layout and market positioning of the restaurant, the functional positioning of the business area is refined. In the regional layout, we should reasonably consider the management process of restaurants; Such as food delivery lines; Rationality of service process; Rationality of kitchen workflow; The process of tableware cleaning and washing; Adequate storage space and food preparation room; In particular, the multifunctional banquet hall should have enough dining room.

2. Design the restaurant organization.

In order to design the organization scientifically and reasonably, the restaurant manager should comprehensively consider various related factors, such as the scale, grade, architectural layout, facilities and equipment, market positioning, business policy and management objectives of the hotel.

3. Make a commodity purchase list

There are many things before the opening of the hotel, so it is a very energy-consuming job to buy business items. It is very difficult to complete this task only by the purchasing department, and all business departments should assist them to complete it together. Whether it is the purchasing department or the restaurant department, the following questions should be considered when making the restaurant purchase list:

(1). The architectural features of this restaurant. The types and quantities of purchased goods are closely related to the characteristics of buildings.

(2). Industry standards and market positioning.

(3) The design standard and target market positioning of this restaurant. The general manager of Catering Ting should proceed from the reality of the hotel, according to the design grade standard and the positioning of the hotel's target market, and consider the demand for catering supplies in the target source market. Such as the layout requirements of high-end banquets; The products of the wedding banquet market.

(4). Industry development trend. The general manager of the restaurant should pay close attention to the development trend of the industry and have a certain sense of advancement in the provision of goods, not too traditional and conservative.

(5). Other circumstances. Relevant departments and personnel should also consider other related factors when making the material purchase list, such as the attendance rate of the restaurant and the financial situation of the restaurant. The design of the purchase list must be standardized, which usually includes the following columns: department, number, project name, specification, unit, quantity, reference supplier, remarks, etc. In addition, restaurants need to determine the equipment standards of related items while making the purchase list.

4. Assist in purchasing

This work has a great influence on the opening and operation of the restaurant, and the general manager of the restaurant should pay close attention to it and participate in the procurement work appropriately. This can not only reduce the burden of the purchasing manager, but also ensure that the purchased goods meet the requirements to a great extent. The general manager of the restaurant should regularly check the availability of various items against the purchase list, and the frequency of inspection should gradually increase with the approach of opening.

5. Participate in the design and production of uniforms.

Different styles of restaurants have a lot of work. Chinese restaurants are divided into zero-point restaurants, banquet halls, boxes and flavor restaurants. In order to create a better service atmosphere, the styles and fabrics of uniforms should be differentiated.

6, write the department operation manual "management practice"

The operation manual is a guide to the work of the department and the basis for the training and assessment of the staff of the department. Generally speaking, the operation manual can include job responsibilities, work procedures, rules and regulations and operation forms.

7. Participate in employee recruitment

Usually, the recruitment and training of restaurant employees need to be shared by the human resources department and the general manager of the restaurant. In the process of employee recruitment, the human resources department preliminarily screens the candidates according to the overall requirements of hotel work, and the general manager of the restaurant is responsible for the good access.

8. Do a good job in pre-opening training.

Pre-opening training is one of the main tasks of the catering department before opening. The general manager of the restaurant should make a feasible departmental training plan, select and train departmental trainers, guide them to write specific teaching plans, supervise the implementation of training plans, and ensure that the training work achieves the expected results.

The overall training plan is compiled in a countdown manner. Training is arranged by the department, and the main contents of restaurant training are:

-Basic theoretical knowledge of catering;

-Basic skills exercises;

Training on standardized procedures for catering services;

-Hotel main menu training;

-Cultivate the cohesion of the team. During the training, some teamwork study and training can be interspersed.

After the training, you can organize a large-scale report meeting on the training results, and you can also find some excellent service personnel from it.

9, the establishment of catering files

It is of great significance to establish catering files before opening for future restaurant management. During this period, many restaurants ignored this work and lost the opportunity to collect a lot of first-hand information. It is best to communicate with the people who initially determined the restaurant's positioning and functional division to understand their intentions for catering design.

10, participate in the acceptance of the restaurant.

The acceptance of restaurants is generally attended by investors, deputy general managers, engineering managers and general managers of restaurants. The participation of restaurants in the acceptance of catering can largely ensure that the quality of catering decoration meets the standards required by the hotel. Before the restaurant participates in the acceptance, a restaurant acceptance checklist should be designed according to the situation of the restaurant, and the personnel of the participating departments should be explained. After acceptance, a checklist should be kept for future follow-up inspection.

1 1, land reclamation and sanitation work before opening.

Whether the sanitary work of land reclamation before opening directly affects the protection of restaurant products. Many restaurants have left permanent regrets because of their neglect of this work. Restaurants should work with senior management and relevant responsible departments to determine the departmental cleaning plan, and carry out comprehensive cleaning work before opening.

12, simulated operation of restaurant

After all the preparations are basically in place, you can simulate the restaurant. This is not only a test of preparation, but also a solid foundation for formal operation.

Second, the detailed preparation plan for the opening of the restaurant

(a) One week before the opening ceremony.

After the general manager of the restaurant is in place, contact the engineering contractor. The general manager of the restaurant must establish this communication channel so as to contact in case of problems in the future.

(2) The first week before opening.

1. Participate in selecting materials and styles of uniforms.

2. Understand the business items and the number of people in the restaurant.

3. Understand the configuration of other supporting facilities in the restaurant.

4. Be familiar with the design blueprints of all regions and make field trips.

5. Understand the relevant orders and the existing property list.

6. Understand all the executed orders and supplement the orders that have not been executed.

7. Ensure that all the ordered items can be in place one month before the opening of the business. Before the opening of the business, negotiate with the general manager and relevant departments about the storage and control methods of the main items, and establish the workflow of order acceptance, warehousing and inquiry.

8. Check whether the necessary equipment and service facilities are omitted, and ensure that the expenditure does not exceed the budget.

9. Determine the organizational structure, staffing and operation mode.

10 Determine the main course of the restaurant.

1 1. Write job description, workflow, work standard, management system, operation form, etc.

12. Implement employee recruitment.

(3) the first week before opening.

1. According to the design requirements of the restaurant, determine the layout standards of each area of the restaurant.

2. Formulate a series of standards and systems such as restaurant inventory.

3. Make plans for the use and management of restaurant work keys.

4. Formulate the hygiene and safety management system of restaurants.

5. Develop procedures for receiving and using chemicals (such as cleaning agents).

6. Formulate inspection and maintenance procedures for restaurant facilities and equipment.

7. Establish a restaurant quality management system.

8. Make employee training plan before opening.

(4) the first week before opening.

1. Review the design scheme of the dishwasher and the kitchen equipment scheme of the logistics group.

2. Contact the suppliers of cleaning products and ask them to supply all the necessities in place at least one month before opening.

3. Prepare a restaurant acceptance form for acceptance.

4. Check the salaries and benefits of restaurant employees.

5, approved all tableware, tea sets, service supplies, linen, cleaning supplies, service facilities and other items equipped with standards.

6. Implement employee training plan before opening.

7. Negotiate with the general manager the plan of the staff canteen.

(5) One week before the opening.

1, investigate and analyze the raw material market; Formulate raw material supply plans and procedures.

2. Make a menu with the chef. The establishment of the menu is the embodiment of the overall management concept of the restaurant and the product grade of the restaurant. After repeated discussions, the basic plan is formulated and reported to the general manager. Menu design program:

(1) Clarify the local eating habits (according to the market survey and analysis report)

(2) The target customer base of the business philosophy.

③ Raw material supply scheme

④ The strength of the chef team.

(5) comprehensive menu.

6 printing, printed matter should be in place one week before Kaifeng.

3. Determine the wine supply plan; Work with the finance department to set a reasonable price and report to the general manager.

4. Design and print various printed materials, such as chopstick sets, toothpick sets and wine lists.

5. Contact the Finance Department to formulate the checkout process and arrange training for more than two class hours.

6. Invite the Finance Department to provide financial management training.

7. Develop a safety management system, including security and yard management.

8. Work out linen washing procedures with linen dealers.

10, and the front office management feedback program.

1 1. Contact the sales department to establish the banquet working procedure.

12. Establish the document management procedure of the restaurant department.

13. Continue to implement the employee training plan. Test the basic skills of catering service, and strengthen training if you fail.

(6) One week before the opening.

1. according to the expected demand, cooperate with the financial department to establish a set of total inventory standards for guest goods such as cloth, tableware and drinks.

2. Check the delivery and receipt dates of all restaurant facilities.

3. Prepare enough cleaning supplies before opening.

4, determine the storage standard of warehouse items.

5. Ensure that all restaurant items are placed on the shelves according to the specifications and standards.

6. Re-check the quantity and quality of furniture and equipment with the general manager and relevant departments, and confirm and modify them.

7. Prepare detailed cargo storage and control procedures with the financial manager to ensure the accuracy, reliability and rationality of all expenses before opening.

8. Continue to implement the employee training plan.

(7) One week before opening.

1. Fully verify the installation of kitchen equipment with the engineering manager.

2. Formally determine the organizational form of the restaurant.

3. Determine the business hours.

4. Make comprehensive statistics on the dining places in each business area.

5, according to the needs of the work and other specifications, work out the personnel allocation scheme.

6. Check and accept with the project leader according to the list. The key points of inspection and acceptance are: decoration, equipment and supplies procurement, staffing and hygiene.