It is a written material that reviews, analyzes and objectively evaluates the work, research or thoughts of a certain period in the past. It can make sporadic, superficial and superficial perceptual knowledge rise to comprehensive, systematic and essential rational knowledge. So review well and write a summary. So what should be included in the summary? The following are five summaries of my annual work, one is a cleaner, which I hope will help you.

Summary of cleaning staff's annual work 5 1 It's an honor to be a cleaning staff in the community. This job is not easy for me. From the first day, I treated this job with a rigorous attitude.

Cleaning is not worth mentioning in the eyes of many people. I originally thought so, but since I really came into contact with the actual work, I found it was not easy. For cleaning staff, corners, corners, windows and corners are the focus of self-examination.

In the community, with the heart of sincere service, try to do your job well. (Corridor cleaning) Thanks to hard work, the achievements are obvious to all, and it has been affirmed and recognized by leaders and community owners.

During my tenure in xx Community, my every step of progress has been warmly helped by company leaders and colleagues, and has been understood and supported by most owners and tenants. If there are some desirable places in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated property management personnel. The purpose of this summary is by no means to whitewash myself, but to hope that I can calmly review the gains and losses of my work in the past year, sum up experience and learn lessons.

At this stage, on the one hand, we should grasp the basic situation of the community as soon as possible, on the other hand, we should ensure the normal work of the community. Due to the short handover time, many things can only be learned by doing. During this period, ordinary cleaning work mainly depends on the effective command of company leaders and the high consciousness of management personnel. During this period, we can actively report to the leaders when dealing with major events and take measures quickly. There are no serious mistakes, but there are still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied in time, without serious consequences.

This year's work itself has also exposed some problems, such as relatively loose requirements for itself and insufficient attention to some details, which need to be improved in future work. At the same time, I hope I can have the opportunity to study in a more mature community, master more skills and improve my professional level. Determined to put more time and enthusiasm into the post, complete the work assigned by the company, and live up to the expectations of the company leaders.

In the work, around the company's work center, control the relevant standards, strict with themselves, and better complete various tasks. This year, we have mainly completed the following work:

In terms of work style, I can abide by the rules and discipline, unite with colleagues, seek truth from facts, be optimistic, always maintain a rigorous and serious work attitude and meticulous work style, be diligent and work hard. Carry forward the fine tradition of hard work, thrift and helping others, always be honest and frugal, always bear in mind party member's responsibilities and obligations, be strict with yourself and play an exemplary role at any time.

Direction of future efforts: With the implementation, it can be expected that our work will be heavier, the requirements will be higher, and the knowledge to be mastered will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions.

Annual work summary, a cleaner, 5 articles 2 In a blink of an eye, the work of 20xx is drawing to a close. In this busy and short year, all our cleaners have been working hard and unknown, and all employees in various regions have worked together as a whole to ensure the smooth progress of the cleaning work, which has achieved good results in the cleaning work of xx Bank Building, and the cleaning task for the whole year has come to a successful conclusion. In the case of insufficient personnel, the cleaning tasks in various areas were completed ahead of schedule.

Next, I will summarize and report the cleaning work of the bank building in 20xx and the work in 20xx.

I. Summary of 20xx cleaning work

According to the arrangement of the management office leaders and the requirements of xx Bank's property management, we have formulated various management systems and operating procedures for cleaning. It mainly includes environmental greening management system, employee management system, sanitation and cleaning management system, employee responsibilities, cleaning tools, cleaning supplies, the use of machinery and equipment, cleaning and greening work instructions and cleaning standards, and has formulated detailed sanitation and cleaning plans and training plans:

1. In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.

2. Cleaning (cleaning) situation throughout the year: mainly completed building cleaning and sanitation 10 times; Cleaning the glass curtain wall around the external wall for 80 times; Cleaning the door glass for 96 times; Clean the surrounding floor tiles; Cleaning marble walls and floors in public areas of floors for more than 50 times; Wash the bathroom wall and floor for 96 times; Floor vacancy cleaning 12 times; Clean the pipes, air outlets and lighting at the top of the public area of the floor for 3 times; Fire staircase glass cleaning is counted as 50 times; Dust the pipes, walls and pillars at the top of the garage for 3 times; The garage floor was cleaned twice and the accumulated soil was cleaned 48 times; Clean the parking pole and parking line for 24 times; Fountain cleaning in lobby 10 times; The fountain in the compound was cleaned 20 times. 2. Completion of disinfection in the building environment: the toilet was disinfected for 30 times; Rain leakage, sewage wells, garbage cans were killed 30 times; 10 deratization and drug release.

3. In addition to completing the above main tasks, I worked overtime 10 times at night and assisted all departments in emergency response for 6 times.

4. Staff training: new employees are trained four times a month, mainly to train the relevant information of employee management system and cleaning work, and fill it in the Training Record Form for monthly employee evaluation data. Old employees also do some training regularly. The purpose is to make everyone familiar with the rules and regulations of the building and the cleaning workflow, so as to ensure the safety of work operation and the standard of health and quality.

5. Staff management: strictly implement the rules and regulations of xx Bank, perform the tasks assigned by superior leaders, and do a good job in training, guiding and supervising employees. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Adhere to a weekly staff meeting. Specific information: summarize the completion of this week's work, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a communication with you at work. The purpose is to make employees enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.

6. In terms of saving expenditure and income: strictly control the building to minimize the use of materials according to the requirements of saving expenditure and reducing consumption in the building.

7.20xx work deficiencies: Due to the large turnover of personnel, some new employees can't adapt to the cleaning work as soon as possible and can't meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.

Two. 20xx key work plan

Review the past and look forward to the future. In the new year, we will, as always, carry forward the past and forge ahead into the future, keep pace with the development of xx Bank Building, set updated targets for cleaning work, and create better performance for the building. The specific work is carried out from the following points:

1. Strengthen the ideological education of employees, stabilize the staff and strictly control the brain drain.

2, focus on cleaning personnel's business skills, professional knowledge, operating norms and other training work, formulate detailed training plans, and implement them in accordance with employee assessment standards.

3. Observe working hours. Go to work on time, don't be late and leave early, stick to your post during working hours and don't leave without leave. If you need to go out because of work, you must get the approval of the superior department head.

4. Strictly improve each employee's own quality and service level, and resolutely eliminate the employees whose character is fake and shoddy, which damages the reputation of xx Bank and affects their work.

5. Strictly control materials, reduce costs and improve economic benefits. In terms of cost control, we will reduce the cost from other materials to save money.

6.20xx Main items to be completed in the daily work plan: public areas and offices (weekly, monthly and quarterly events, such as cleaning external walls, etc. )

Weekly work: the main entrance of the lobby is cleaned and oiled; 7 th floor canteen carpet cleaning; Negative one negative second floor lobby carpet cleaning; Cleaning the brick carpet at the entrance of indoor stadium; Carpet cleaning in lobby; Crystal surface of passenger elevator car; Clean the fountain in the compound; Clean office carpets on all floors.

Monthly work:

2 nd floor crystal plane; Tennis courts and basketball courts; 15 floor is clean and sanitary; The passenger and freight elevators on the 33rd floor, 1 floor and the 2nd floor are oiled with stainless steel; There is a fountain in the lobby; 3 rd floor honorary room cleaning medal; Sweep the courtyard road; Clean up the garbage on the 34th floor; Four pests: mosquitoes, insects, cockroaches, trash cans and sewers, termites and mice.

Work every quarter:

Section 1: Louvers on both sides of the lobby glass and the periphery of the 24-hour ATM high-altitude aluminum plate; Red bricks of cultural and sports buildings; Crystal plane between the passenger elevators on the 2nd and 20th floors; The main building, the annex building, the cultural and sports building, and the front and rear doors of the building clean up sundries and sewer garbage; Exterior wall glass shall be cleaned once every quarter;

Section 2: Cleaning the exhaust fan; Sweep the cobwebs; Pumping pools and septic tanks; Dredge surface sewers; Negative one negative two-story cleaning parking lot;

Section 4: Cleaning the exhaust fan; Sweep the cobwebs; Pumping pools and septic tanks; Negative one negative two-story cleaning parking lot;

In the future work, I will be tenacious spirit and down-to-earth work style, and drive all the building cleaning staff to smoothly carry out all the work in the coming year. At the same time, I also hope to exert my own waste heat in the building and work hard for the perfect tomorrow of the bank building property.

Summary of the annual work A cleaner has completed all the tasks arranged by the company under the unified leadership of the company and through the joint efforts of the employees of the department for 3 1 year, which has been recognized by the owner.

Cleaning is just a business in the property service management industry. It reflects the clean image of the industry unit, and it is also the first impression left by the owner and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.

Looking back, we did this:

First, clean standardization.

On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.

1, according to the standard training, in view of the job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).

2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy.

Du Ming Building is under renovation. In the case of small manpower and heavy workload, several masters also take standards to ask for consciousness, move closer to standards, and strive to approach and reach standards. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.

3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.

Second, put forward strict requirements for health.

Creating a sanitary city is an important decision of the municipal party committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.

1, required by the superior. Time, strict implementation; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.

2, the superior requirements for long-term management, we from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.

Third, unite as one and stress righteousness.

In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.

Fourth, feeling and helplessness.

In people's imagination, cleaning is common, but anyone can do it. Others can do it, but not necessarily. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.

Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the two masters on the field are deeply touched. It's no use talking to these people, but they will say: if you don't find something to do, you will have nothing to do. The speaker is light and the listener is uncomfortable. In the face of such an encounter, I can only shake my head and smile, but sigh.

Problems with verbs (abbreviation of verb)

Women are sensitive, emotional and have fluctuations in their work; They care more about wages and things. Words are generous, but actions are inevitably different. Winter passed and spring came. In the new year, our cleaning staff are willing to obey the command and arrangement under the leadership of the company, work hard in a harmonious atmosphere, do their jobs well and make contributions to Galaxy. Add light to the galaxy.

Annual work summary, a cleaner, 20xx years have passed in a blink of an eye. It is gratifying to look back on the work of this year. In the past year, we successfully completed all the cleaning work and accumulated a lot of work experience. We operated in strict accordance with the company's rules and regulations, standardized and programmed, and completed all tasks with good quality and quantity in line with the principle of putting the interests of the company first.

Since I came to work in the community on June X, looking back, I still have some shortcomings in my work. After all, my first real estate job still has a lot to learn, and I still have some shortcomings in management. I will continue to study hard in the future.

In the past six months, I have led the cleaning staff to finish all the work seriously. In the hot summer, under the sunshine, we are not afraid of hardship or fatigue. We regularly cultivate the soil, fertilize the seedlings, remove weeds and pests, mow the lawn and water it, carefully trim the shaped shrubs, continue to shape them and beautify the environment. Keep the green space clean and sanitary, clean up the sundries in time, and take isolation measures for the trampled area. And in the first phase, the road will be thoroughly cleaned, and all public glass windows, unit doors, letter boxes, publicity columns, power boxes and corridors will be cleaned to ensure that the roads are free of garbage, the corridors are clean and the handrails are dust-free, so as to satisfy the owners!

As the garbage left by construction workers is found in the shop, it should be cleaned in time, and the garbage in front of the shop should be cleaned daily to keep the ground clean. On the occasion of the Mid-Autumn Festival, conduct a comprehensive cleaning of the community and shops to welcome the arrival of the Mid-Autumn Festival! I divided the responsibility area for the cleaning staff. In order to fulfill our responsibilities to people, we must clean our respective areas of responsibility. I also organized a health inspection team, and organized personnel to inspect, record and file the cleaning staff's responsibility area every week as the monthly performance appraisal results of cleaning staff.

10/x, 165438, Liu Jingli arranged property personnel and cleaning staff to dig up dead trees in the community and in front of the shops. 1 1 In the evening, the seedlings arrived. 12 in the morning, the property began to dig pits and plant trees. We finished the task for a whole day, and then two days later, we led the cleaning of the power distribution room and the lack of seedlings in the green space of the community. When winter comes, trees should be kept warm and ridged to prevent freezing.

In 20xx, I will strengthen my study, continue to work hard, conscientiously complete all the work assigned by the leaders, set up the owner's suggestion box for the porches of each unit, let the owners put forward opinions and suggestions on our work and hygiene, strengthen the hygiene management in the first phase, and meet the hygiene work in the second phase.

Annual work summary, cleaner, 20xx years have passed in a blink of an eye. Looking back on this year's work, although it is usually monotonous, I still have a lot of experience along the way. The work of this year is summarized as follows:

First, pay close attention to safety education to ensure safe operation.

Seriously implement the policy of "safety first, prevention first" and put safety education in the first place;

First, regular meetings are often held to educate drivers on driving safety and post safety before driving.

Second, drivers are required to make reasonable arrangements for work and rest, so as not to be tired, drunk and heroic, and often check and maintain vehicles, and solve problems in time when they are found, so as to ensure that vehicles do not go on the road with diseases, drivers do not drive emotionally, and ensure driving safety.

The third is to strengthen the assessment of new drivers. In the past six months, there have been three newly recruited drivers. We conducted interviews, face-to-face interviews and technical examinations for new drivers one by one to ensure the technical quality of drivers who joined the team. In the past six months, there have been no vehicle safety accidents and work safety accidents in the cleaning team.

The second is to complete the road cleaning work with high quality.

In order to further improve the mechanized operation rate of residential roads and effectively improve the cleanliness of urban roads, we have formulated a detailed work plan. Due to the increase of vehicles and foreigners in our county, it has brought a lot of inconvenience to our operation. Since April, we have added two sprinklers according to the actual situation, canceled the midnight operation time and changed all of them to go to work after zero. Although the schedule is cruel, everyone has no complaints. And devoted himself to his work with strong dedication. No matter whether it is windy, rainy or cold and hot, he can keep in mind his mission, strictly follow the requirements, strictly abide by the operating system and regulations, and ensure that the cleaned road sections meet the quality requirements of dust-free, sediment-free and no traces of missed washing, and the roads and traffic signs can see their true colors. Through the hard work of all the staff of the cleaning team day and night, the image of the city has been further improved and the good living environment has been praised by the general public.

Third, do a good job in cleaning emergency treatment in time.

Outside the daily working hours of the cleaning team, there are often many cleaning tasks that need urgent treatment in urban areas, such as provincial and municipal inspections, muck trucks carrying mud on the road, and setting off firecrackers along the street. In the case of irregular trains, tight vehicles and heavy tasks, vehicles and personnel were reasonably dispatched. In the past six months, the number of overtime work reached 132, and 278 people were dispatched. The work of the unit has not been affected by the problems of vehicles and personnel.

Fourth, strengthen the ideological education of the whole team, consciously abide by various rules and regulations, and improve the quality of all players.

In short, in the past six months, all the tasks have been successfully completed through the efforts of all the team members, but there are still some shortcomings such as irresponsible driving by individual drivers and violation of the unit system by individual employees. We are determined to overcome the shortcomings in the future work, improve it, further enhance the overall image of sanitation, effectively raise the cleanliness of urban environment to a new level, and give full play to our due role in "creating a national health city".

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