1. Annual accounts check. After receiving the annual inspection notice from the superior, the annual inspection was carried out on 4 18 normal accounts in the business department. In the case of tight time and heavy tasks, notify all enterprises to come to the annual inspection in time, request to provide the latest and most accurate unit information, and register all information in the second phase of the People's Bank of China account system.
2. Change of old and new accounts. Due to the system upgrade, the system will change all the old accounts 20xx years ago, and it needs oral explanation and written handover with relevant enterprises. In addition to filling in the Notice of Account Change for each household, the Permit for Opening Basic Accounts and Special Budget Accounts will be withdrawn for change.
3. Electronic consumption account book. Due to the continuous use of the expense account register, the account has been damaged after years of use, so all the expense account information is formed into an electronic version for future use. Ideologically, there were many activities in the Ministry in 20xx, and I tried my best to complete all tasks, such as mobile banking, SMS signing, Li Deying, Yao Mingka and so on. Although it is not very prominent, I actively participate. Now, I am facing the activities in the first quarter of 20xx. First of all, I will try my best to expand resources and tap customers, so as to play a leading role in party member. Secondly, in marketing activities such as credit cards and funds, we will also be strict with ourselves and increase growth rapidly.
In the new year, I set myself a new goal, that is, to step up my study, enrich myself more, and meet the challenges in the new period with full mental state. There will be more opportunities and competition waiting for me next year. I secretly encourage myself to gain a foothold in the competition, be down-to-earth and focus on the overall situation and future development. I will learn from other comrades and learn from each other. Of course, I still have some shortcomings in handling and operating some details. I will hone myself in my future work, give full play to my strengths and make up for my shortcomings.
Time flies for China Construction Bank to summarize the personal work of employees. 2008 is coming, and I have ushered in the first spring. I have also changed from a new employee to an old employee. Looking through the work log of one year, looking back on this busy, full, tense and happy year, I feel that there are too many places worth summing up, remembering and feeling.
During this year, according to the work plan and objectives formulated by the bank, I earnestly performed my post responsibilities and worked hard to complete the tasks assigned to me. Besides, this year is of special significance to me. Experienced changes in work, transferred from the sales department to the general management department, entered a new environment and faced new posts and jobs. After a long period of adaptation, I began to love this job from the bottom of my heart. Personnel work is no small matter, which allows me to engage in this job and also reflects the trust of the brigade leaders. This is a turning point in my career. I especially cherish it and try my best to do it well. Through a year of continuous study and the help of my superiors, I have completely integrated into the new working environment, and my personal ability and work level have also been significantly improved and brought into play. Although there are still some shortcomings in my work, I should say that I have paid a lot and gained a lot this year. I feel that I am growing up and becoming mature and steady. The work of this year is summarized as follows:
First, actively prepare and complete the promotion task of holographic human resources projects in sub-branches.
Since the beginning of this year, according to the relevant requirements of superiors, the human resource management promotion project has gradually carried out job sorting, job setting, job evaluation and salary point determination. Under the leadership of the HR Director, I have done a lot of preparatory work, worked overtime to sort out the post information and natural information of each employee, and carefully checked to ensure that the employee information of the whole bank is accurate, to ensure that all kinds of reports submitted to the municipal bank are true and effective, and to ensure that the vital interests of employees are effectively safeguarded.
Second, do your duty and do a good job in the management and maintenance of the authority card.
First, according to the requirements of superiors and work needs, the new version of the Application Form for Issuing Authorization Cards and Changing Information of the Full-featured Banking System was launched in 1 month, and the filling requirements and approval and signing process of the Application Form were carefully and timely issued. This year, no branch was made an error or inquiry by the clearing center because of the filling problems of the Application Form.
Second, do a good job in the post setting of tellers in the full-featured banking system, and change the post numbers and grades of more than 100 card tellers, business managers and branch leaders respectively. At work, the tellers who went to the bank to modify the information in stages took it seriously, carefully examined it, and strictly checked it to minimize the probability of making mistakes. Through continuous efforts, the change work was successfully completed, and the smooth transition of old and new job information was ensured while other work was running normally.
Thirdly, I have taken seriously the situation that some branch business managers rotate jobs at various outlets, the information needs to be revised regularly and timely, and the authorization cards that tellers often degauss. No matter during the holiday or in the second half of the year, I handled the problem effectively without complaining. Over the past year, I have revised the information of many authorization cards and reissued many cards, ensuring that the work of business managers and tellers has not been delayed because of the revision.
Third, step by step, do a good job in renewing employee labor contracts.
Due to the expiration of the labor contracts of many employees and tellers this year, the workload of renewing them is heavy. In order to ensure the smooth progress of this work, I issued a notice on the renewal of the labor contract in time according to the requirements of the superior bank, announced job information, promptly reminded employees to prepare for the renewal of the labor contract, and supervised employees to sign the labor contract seriously and submit it to the municipal bank at the first time. There was no phenomenon that the labor contract expired this year was not renewed or signed.
IV. Maintain the human resources system of the Head Office with good quality and quantity.
The human resources system of the head office records the natural information, education level and salary files of each employee. With the change of employees' education level, the promotion of posts, the participation of political parties and organizations, and the job rotation between departments and outlets, all contents in the system should be updated and maintained at any time. The superior bank also requires that every employee's photo be uploaded to the human resources system from June this year 165438+ 10, and every employee's resume should be filled in from the graduation school before entering the bank. These two tasks are very heavy, and I have no complaints in the face of difficulties. I went down to every outlet to take photos of every employee of the bank, then saved the changes, revised and maintained each employee's resume one by one, and completed the whole branch within the specified time.
Five, do a good job in the management of insurance and provident fund.
First, according to the requirements of localized management of overall insurance, all newly transferred foreign employees have established three insurance and one gold files, and newly hired university graduates have established accounts of overall insurance and provident fund in time, effectively eliminating the worries of these employees.
Second, in strict accordance with the relevant requirements of the superior bank, transfer the balance of the employee provident fund of the company's marketing center to the designated account on time to ensure the timely collection of the company's marketing center.
Third, do a good job in the aftermath of employees who died unfortunately in the industry, help employees' families to withdraw the balance of provident fund and medical insurance card in time, and ensure that the rights and interests of employees and their families are safeguarded.
Fourth, do a good job in the procedures and preparations for employees to withdraw provident fund. For employees who need to withdraw the provident fund, help them fill in the vouchers carefully and urge them to go through the preparation procedures to ensure the smooth withdrawal of the provident fund. Up to now, a total of employees have withdrawn the provident fund, totaling 10000 yuan, and no one has any problems in the collection process.
Over the past year, although I have made some achievements in my work, there are still some problems and shortcomings. The cause is good at diligence, and the thinking is abandoned. In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. I will, as always, learn from the leaders and other comrades, carry forward the advantages, overcome the shortcomings, work hard, explore hard, and strive to raise my political quality and professional level to a new level in a relatively short period of time, better accomplish the tasks assigned by the leaders, strive for better work results, and live up to the trust of the leaders and comrades.
Summary of Personal Work of Employees of China Construction Bank: The era of Fan Wensan is changing, the environment is changing, and the work of the bank is also changing from time to time. Every day, new things appear and new situations happen, which requires us to keep up with the situation, strive to change ourselves, better plan our career, learn new knowledge, master new skills and adapt to the changes in the surrounding environment. In order to further strengthen the management of counter service, improve the quality of counter service, strive to create a good corporate image of the state-owned commercial bank of China Construction Bank, promote and promote the reform of the whole bank and the construction of modern financial enterprises, the management measures and counter service standards of the whole bank are formulated.
Seeing the great potential of CCB's development has increased the sense of urgency of our own business development. Below, I will check myself and talk about my own ideas in view of the shortcomings put forward by Director Zeng in our daily work.
The service work of the bank requires us not only to have full enthusiasm for the work, but also to have a heart of pursuing perfection.
In fact, customers are the "examiners" we face every day. If our bank employees are lazy, sloppy, even cold and stiff every day, think about it. Will you respect the staff at the counter? Answer questions, smile, be polite, amiable, noble and elegant, dignified and generous, leisurely and impeccable.
These are our service specifications. Ask yourself how much we have achieved in these specifications. The attitude of customers towards you is actually a mirror of your own words and deeds. Don't always find fault with the mirror, but reflect on where the people in the mirror are not good enough and where they need to be improved.
As a desk clerk, I reflected on the shortcomings raised by Director Zeng. Because of my working years and age, I cherish my present job. I think I am proficient in my business ability at work, and I can handle daily business quickly and skillfully. I can be careful and patient, work hard, communicate with customers, resolve various contradictions, and sometimes I will inevitably meet unreasonable customers. I can tolerate and understand him, and finally I can get the understanding and respect of my customers.
The disadvantage is that the standing posture may not be up to standard. I will always remind myself to correct it in my future work.
There is also an effective suggestion as an old employee who has feelings for CCB. At present, the queuing phenomenon of branch customers is serious, and it feels chaotic when entering the door. I suggest setting up a lobby guide to actively answer customers' questions and guide customers to go through various procedures quickly. The establishment of the comprehensive counter will reasonably connect and unify the public business and private business, improve the efficiency of tellers in handling business, and alleviate the pressure brought by customers' queuing to some extent.
I will consciously strengthen theoretical study and professional knowledge study in my future work, and learn from my colleagues around me, so as to further improve my knowledge, especially my business knowledge, and comprehensively improve my comprehensive business knowledge. Carry forward the advantages and make up for the shortcomings in the guidance and help of leaders and colleagues. Improve the ability to perform their duties, and strictly demand to train themselves into a comprehensive bank employee.
I recommend it carefully.