It is a written material that reviews, analyzes and objectively evaluates the work, research or thoughts of a certain period in the past. It can make your mind clearer and your goals clearer. Let's write a summary for ourselves. So do you know how to write a summary? The following is a summary of my weekly work at the front desk. I hope it helps you.

Front desk 1 week work summary A tense year has passed. Looking back on my work in the past year, with the support and help of the company's leaders and colleagues, I completed my work well according to the company's development requirements and actual work situation. The work since this period is summarized as follows:

I. Summary of work

(A) standardize the management system, improve the workflow

1, improve the workflow. According to the requirements of the company's internal audit work, the Sarbanes-Oxley Act was studied in the first half of the year, and the related work such as finance, operation, project, manpower, health and safety was described and revised in combination with the company's actual work situation.

2. Do a good job in vehicle management. With the completion and commissioning of 13 civil gas stations (Shang Gang, Longhai and Gongyi) and Yanjiao Industrial Station, the effective use and management of vehicles will be strengthened. In view of this situation, combined with the company's vehicle management system, the vehicle management regulations were revised, and the vehicle management measures were formulated and issued. Through the study of this method by the personnel of various departments of the company, the vehicle management and car use process of the company are standardized. The company's official vehicles traveled a total of 65,438+083,288 kilometers throughout the year, including 68,700 kilometers in Passat and 80,840 kilometers in Pu Sang, and the vehicle maintenance cost was 65,438+09,564.20 yuan.

Fuel consumption: 2 1047 1 liter, road and bridge fee: 2 18 124 yuan, parking fee: 130.50 yuan.

3. Draw the workflow of the project department. By describing the signing of market development contract, construction contract and project negotiation contract, this paper analyzes the workflow of project procurement cost and project payment application, and standardizes the work of the project department, thus ensuring the continuity of business work and the completeness of various procedures.

(b) transaction management

1, refinement of office etiquette

At the beginning of the year, PPT about office etiquette training was made according to the working nature of the company and the employees in the station, and efforts were made to combine the reality and strengthen the practicality in the work.

2. Summary of office documents

Throughout the year of 20xx, the company issued documents, including comprehensive words, safety committee and jury. Contracts were signed throughout the year, including gas supply contracts, gas supply and supporting contracts, construction contracts, lease contracts and other contracts; Copies of complete data have been filed throughout the year; The minutes of the annual meeting should be shared; The project qualification has been put on record, and the procedures are in Xinji, Shijiazhuang, Luquan, Cheng 'an, Gang and Longquan.

3, gas station rectification work

In April, 20xx, 2 civil gas stations in Beijing and 6 civil gas stations in Hebei were inspected, and all gas stations that did not meet the requirements were issued rectification notices to urge them to complete the rectification work. And register the existing office equipment and daily necessities of each gas station.

4. Make a memorabilia of 13. In the smooth operation of the company's work, summarize the company's newly started production projects, safety accidents, bidding qualifications and other important matters. Among them, three new projects were put into operation, namely Shang Gang, Gongyi civil gas station and Yanjiao industrial gas station; Safety accidents 1 1, including 3 vehicle accidents in power transmission and distribution center, 6 production accidents and 2 engineering accidents; 2 gas business licenses (Luquan and Xinji); 8 ignition and ventilation communities (2 in Cheng 'an and 6 in Xinji); Chen Guang Party Branch was formally established on1October 25th, 165438.

Second, do a good job of coordination and play a role as a link.

1, according to the announcement and notice of the vehicle management department, make travel arrangements for vehicles with single and double numbers and limited numbers to ensure that all departments use vehicles.

2. Assist the safety production management department to complete the theoretical and practical assessment of 13 employees in production posts, and complete the production and replacement of the wall system at each gas station.

3. According to the ventilation situation of the company's projects and communities, complete the formulation of the "ventilation business confirmation form". In this way, the work of finance department, operation department and gas station can be coordinated and unified, and there is evidence to follow.

4. Summary of report and report. In the second half of 13, according to the work requirements of Ye Wei, it is necessary to make monthly and quarterly reports on the project progress, supporting fee plan and recovery, and general layout design. With the cooperation of all departments, all reports can be completed in time.

5. Complete the internal release. In 20xx, with the cooperation of various departments and grass-roots production units, basically every issue can be published in time. In the future work, we should constantly enrich the content and improve the quality of internal periodicals.

While gratifying, we also found some shortcomings in our work.

1, file recovery and archiving. It is necessary to strengthen the tracking and follow-up work of archived documents. Combined with the actual situation in the work, it is suggested to keep one original on the basis of the required number of original documents, and one copy in special circumstances. For the documents originally filed in the subordinate companies, after completing the relevant procedures, they should be sent back or faxed to the headquarters in time, so that the project has a complete approval procedure and it is convenient to handle other relevant procedures. For example, the procedures in Hebei Province will be filed by the direct staff of Shijiazhuang Branch and summarized to the company headquarters every month; Project completion data, the project supervision will be filed in the hands of project department personnel first, and then reported to the administrative personnel department for filing; In principle, the newly signed contract shall be declared by the direct handling personnel according to the procedures, and the administrative personnel department shall require the contract to be put on record according to the remittance slip.

2. According to the work situation of various departments and grass-roots production units, it is found that some rules and regulations need to be strengthened in implementation. As we all know, the company's standardized management system is not only conducive to the improvement of the company's management, but also conducive to the growth and development of each employee in the work, so we need to work together. As a bridge department, the administration and personnel department should do a good job of communication, supervision and inspection of work and plans.

3. Strictly manage subordinate branches (Shijiazhuang, Cheng 'an). It is recommended that the official seal manager of the branch company have a paper seal use registration record (according to the procedures and application form of the company headquarters). Scope of use: all documents submitted for approval and notices issued in the name of the branch company shall be faxed to the company for approval by the (deputy) general manager; Daily financial statements, approved by the financial manager; Other contents refer to the scope of company seal.

Third, continue to do a good job in daily management, increase the cohesiveness of departmental employees, and combine the development of enterprises with personal development.

1, 13 years, the company will fully launch the OA system, establish the communication and exchange of various documents and information between various departments and regions of the company, and improve office efficiency.

2. Handle daily administrative affairs management and arrange important activities and going out. Assist company leaders to constantly improve various rules and regulations and management systems, so that the company tends to standardized management. Strengthen the dispatching, management, repair and maintenance of the company's vehicles to ensure that the company's leaders and employees can use the vehicles normally. Do a good job in cost control of office supplies and maintain the normal operation of various office equipment.

3. Work with everyone to create a good working atmosphere and strengthen the spirit of teamwork. Actively discover the strengths of department employees, let them play a role in their work, and help them find the shortcomings in their work and make up for them.

4. Every member of the administration and personnel department should do a good job of providing services for various departments and production grass-roots units, and at the same time do a good job of assistance.

Weekly work summary at the front desk 2 1. What are the personal growth, progress, shortcomings, areas that need improvement and efforts:

20xx 65438+ 10 -3 worked at the front desk of the administrative department, mainly responsible for customer reception and other related affairs. From the impetuousness in the early stage to the precipitation in the later stage, personal feelings, personality and communication have been greatly improved. At work, I will not bring the bad emotions in my life to work, which will have an impact on the company's customers and colleagues in other departments, and try my best to create a pleasant working atmosphere; After March of 20xx, the work of the administrative front desk was transferred to the technical department in the later period, and the work content handover and good cooperation in the later period were successfully completed. The technical department is mainly responsible for rendering, graphic design, engineering quantity extraction, professional drawing design and construction drawing design, as well as the cooperation work in the later stage of project construction; Supplemented and learned the knowledge related to negative work scope and personal knowledge strength, laid the foundation for completing the work, and successfully completed the cooperation with various departments; In addition, pay more attention to team strength, strengthen communication with colleagues in the department, reduce overtime and improve work efficiency; In other aspects, sometimes there is a low understanding of the content of the work carried out or because the individual is not careful about the work, which affects the repetition rate and completion speed of the work. In the future work, try to do every job carefully and supplement your own knowledge to minimize the accident rate; At the same time, the degree of personal analysis in dealing with work problems is not comprehensive enough to look at and solve problems from the standpoint of the company. We need to strengthen our thinking and try our best to look at and solve problems as a whole.

2. Rationalization opinions and suggestions for the company:

I hope that the company can increase the training opportunities for employees, and at the same time extend the knowledge learning of its own position to other departments. In the case of insufficient staff in other departments, it can play a buffering role, cultivate itself into an all-round talent, and lay a foundation for the development of companies and individuals to achieve mutual benefit.

To sum up, everyone has different feelings and understanding of work, but the most important feeling for my work this year is my attitude towards work; Attitude determines everything, not only to others, but also to things at work. Only when you have a good attitude can you explore the fun of this job, make yourself fall in love with it, change your work from work to work because of love, realize the fun of work and fully devote yourself to the greatest extent. For a job that I feel reluctant, time accumulates not only experience, but also pressure and suffocation. It's only a matter of time before I leave. But no matter what kind of work we are engaged in in in the future, we can't fall in love with our work, and finally we can only choose to leave.

3, the new annual work objectives and specific measures:

1, do well.

In the new year, we must first correct our work attitude and conscientiously complete the work content and other affairs assigned by the leaders. At the same time, strengthen communication with colleagues, improve personal team awareness, and complete the target content under the condition of mutual communication and cooperation.

2. Improve personal comprehensive quality.

In this society, if you go forward and stop, you will go backwards. Only by expanding knowledge, strengthening study, improving ability and strengthening work skills can we adapt to the rapid development of the company and complete the work perfectly.

4. Strengthen your sense of responsibility.

Responsibility refers to the individual's understanding, feelings and beliefs about his responsibilities to himself and others, to the family and the collective, to the country and society, and the corresponding conscious attitude of observing norms, taking responsibility and fulfilling obligations. Refers to the responsibilities and obligations that people engaged in professional activities must bear.

At work, being responsible for one's own work, spontaneously and wholeheartedly performing one's duties, improving one's sense of honor and belonging, and making responsibility our habit are not only a kind of professional ethics, but also our life goal, which not only determines what kind of reward we get in our work, but also determines what kind of person we will become in our later life. A responsible person will definitely stick to every job. I will not shirk my responsibility because there is no supervision. No matter what difficulties I will encounter in my work, I will calmly deal with every challenge and actively think about the best way to solve the problem. A glimpse of the whole leopard shows a person's character from his sense of responsibility for his work. Being responsible for your work is also responsible for yourself. How far we go in our work ultimately determines how far we can go in the pursuit of life goals. The control of the future is in our own hands.

Weekly work summary of the front desk 3 Last week, under the guidance of the company, with the care and help of department leaders and the friendly cooperation of colleagues, we made great progress in our work and study.

First, improve the service quality and standardize the front desk service.

The front desk is the starting point to show the company's image and service. For customers, the front desk is their contact with our company. The first step is the first impression of the company, which is very important. So the front desk represents the image of the company to a certain extent. At the same time, the company's service to customers begins with welcoming guests at the front desk, and a good start is half the battle.

Recognizing its importance, we must do our work well. Strive to improve the quality of service. Answer every call carefully, answer questions carefully and make records, and dispatch, transmit and report according to the department or person in charge involved in the information. When customers visit, we will always pay attention to maintaining a good service attitude and warm reception. Cleverly answer the questions raised by customers in the right environment. Smiling, patient and meticulous, warm tips. In our spare time, we will strengthen the study of telephone skills and service etiquette. Constantly recharge yourself to adapt to the rapid development of the company.

Second, do a good job in warehouse management, inventory the warehouse on time, and classify the items.

Strictly follow the company system, so that every entry and exit is registered. Check items in time

In good condition, report the lost or damaged items to relevant departments in time for purchase or maintenance.

Third, we should focus on the overall situation, regardless of personal gains and losses.

No matter whether it is working time or vacation time, the company has temporary task assignment, and we all obey the arrangement and actively cooperate without looking for any reason to shirk it.

As a member of Huatian, we will dedicate our strength to serve the company. Usually actively participate in the activities organized by the company, strengthen the feelings between colleagues and communication between departments. And learn more about the company's basic situation and business content. In order to work better in the future, we will continue to lay the foundation.

Although the work at the front desk is sometimes trivial, everything should be done seriously. So we will do everything with our heart. Thanks to the teaching of the department leaders and the opportunity given to us by the company; Through this nearly three months of work, I also clearly see that I still have many shortcomings. In the days to come, we will strengthen our study and strive to do our work better!

Fourth, the work plan for next week

In the future, I will work hard according to this idea. A friend once said to me, "Constant efforts and persistence are a real wait, and the arrival may be an opportunity of your own." Yes! I believe this sentence, waiting, waiting behind the need for continuous efforts, always believe that as long as you work hard, you don't have to preach it yourself, naturally someone will say it, and naturally someone will recognize it. The work plan for next week is as follows:

1, strengthen one's own work, further improve one's working ability through skill learning.

2, establish the concept of lifelong learning, strengthen their own cultural quality learning, and constantly improve their own quality.

3. Be proactive at work, unite with colleagues, and do a good job in the front line in combination with different working environments and personal temperament, so as to make all kinds of interpersonal relationships more harmonious.

4, in the engineering work, try to be familiar with learning engineering characteristics, construction skills, methods, etc. , improve their professional level and contribute to the engineering work next year.

There is still a long way to go in Xiu Yuan, and I will go up and down. In the future, I will strengthen my sense of independent management, be brave in pioneering and innovating, strengthen the study of theory and design, and constantly improve my professional and technical level. I will also encounter many difficulties. I believe that under the care and training of leaders, with the help of colleagues and through my own efforts, I will constantly improve my work skills and personal cultural quality and make due contributions to enterprise construction.

The weekly work summary at the front desk is always fleeting. I have been working for almost two years. Since I took office, I have been earnestly performing my duties and successfully completing various tasks. The work in the past two years is summarized as follows:

First, the front desk daily work:

1) Telephone answering and transfer:

Answering any incoming calls carefully can treat harassing calls tactfully and reasonably and improve work efficiency.

2) Daily attendance:

Download the weekly attendance data, check the non-punching records, and report to the department managers for checking. Strictly register the leave form, overtime form and employee situation, update the attendance report to the department manager in time, and ensure that the monthly attendance report is submitted before the 20th of each month.

3) reception:

When receiving foreign guests, please go to the reception room to prepare tea in time.

4) Send and receive express delivery:

The express mail signed every day is of a working nature and will be delivered to me in time. Projects, such as (large parts, waste targets, etc. ) will inform the recipient to pick it up at the front desk. If it is something unrelated to work, you will inform me to pick it up at the front desk.

5) Copier and copy paper management:

Many people make copies every day, and so do many documents. It is inevitable that there will be paper jams. Take the paper out of the copier and do routine maintenance. I will patiently teach some employees how to use the copier, and some documents will be handed over to me for copying. It is necessary for all departments to collect copy paper, which reduces the waste of paper.

Second, the comprehensive affairs work:

1) When the water in the drinking bucket is found to be insufficient, a water station will be sent to deliver water in time. Before using cleaning products, you should register, check the use situation in the warehouse in time, check for missing items, register the required items, and contact the seller after reporting.

2) Distribute quarterly labor insurance and other company benefits, contact the office staff of each department to distribute them at the front desk, and distribute the articles of this department.

3) If the personnel changes greatly, contact and register the personnel positions that need to be changed to reduce the inconvenience caused to the work.

4) Check the personnel who celebrate their birthdays in that month with human resources every month, make a list, arrange the front desk venue, contact the cake shop to order cakes, and notify the driver to go to the cake shop.

5) The company drinks are stored in Reception Room 3, and registration records are required for collection and storage. Third, organize employee activities:

Every Christmas, I will arrange the venue, contact the printing company to design the appearance and poster of the card, design the lucky draw, inform the employees of all departments of the time and place of the activity, and distribute prizes on the spot.

I learned a lot from this job. In the future work, I will strive to improve my self-cultivation and connotation, make up for the shortcomings in my work, constantly sum up experience in my future study, do my job well with a modest attitude and full enthusiasm, and give full play to my potential to contribute to the construction and development of the company! Make progress with the company!

Weekly work summary at the front desk 5 As the administrative clerk of xx Company, I will summarize my work this week as follows.

First, a pragmatic work attitude:

In the past week, I have been working hard, working hard, consciously safeguarding the company's corporate image, doing my job well, and trying to avoid any mistakes in my work.

Administrative clerk is a service job, which is more complicated.

(1) Provide various services every day to ensure the normal work of the business department, the documents department, the shipping department, the finance department and the design department.

(2) The daily work of clerks is trivial, which requires care and prudence, and cannot be neglected, let alone sloppy.

(3) Under the guidance of MAY, the manager of the administrative department, make the memorandum of the day. I put the day's work in the memo and finished it one by one so as not to miss it.

Second, due diligence, do a good job in administrative personnel:

Conscientiously do their own work and daily routine work, assist leaders to maintain a good working order and working environment, and make file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the direct leadership of the department manager, actively do the daily housekeeping work of the department.

1. Daily reception work: When answering the phone, use civilized language, speak kindly, warmly and politely to receive the visits of factories and foreign customers. When I encounter related problems, I will try my best to answer those who come to consult or ask for help or convey them to relevant leaders in time to solve them.

2. Material management: make the company's daily office supplies requisition, manage the material requisition, and register the requisition according to the department's requisition.

3. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete the printing, scanning and copying of documents handed over by various departments, and upload and distribute the notices and documents issued by the company in time.

4. Personnel file management: classify and archive the files of on-the-job employees and former employees, scan and archive them electronically, and organize and bind the evaluation forms for new employees.

5. Recruitment: check emails, read resumes, and make appointments to arrange candidates for manager interviews and general manager re-examinations.

6. Travel arrangements for business meetings and exhibitions: make travel plans, book domestic and international air tickets and hotels to ensure the normal travel of business travelers.

7. Financial work: review and apply for office supplies and express delivery fees, pay air tickets and hotel fees, and ensure the timely payment of monthly settlement fees of relevant cooperative companies.

8. Express delivery: do a good job in the registration, receipt and submission of domestic and international consignments, regularly check the receipt of customers on DHL and ARAMEX websites, and report any abnormal express mail to foreign business personnel and relevant leaders in time.

9. Assistance: Assist the department manager to organize and arrange the company's activities and promote the company's corporate culture.

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