Supervisors belong to middle managers in the organization. They belong to administrators and workers who provide direct services.

The supervisor is a bridge, an intermediary and a medium. It is very appropriate to use another word to describe it, that is, connecting the preceding with the following.

In 198 1, Austin once described the supervisor's position appropriately. The supervisor "has one foot in the workforce and one foot in the management, but there is no clear ownership".

They are the leaders of front-line staff and subordinates of institutional leaders.

The supervisor is not only a member who manages your hair, but also a member of the workers' team. The supervisor is the bridge connecting the two.

The executive manager of the organization, whose basic duties are project planning, policy formulation, organization financing and the relationship between the organization and the community.

The management responsibilities of supervision are mainly in project management and project implementation. The supervisor's work is introverted and he is responsible for the management of the organization.

Talcott-Parsons divides the organizational level into three different levels: one is the organizational level, which establishes the relationship between the organization and the external society; The other is the management, which coordinates between the organization and the task environment; The third layer is the technical layer, which guides the services provided to all parties in the organization. Others put forward three similar levels: policy, management and service.

The supervisor should be the management. The supervisor is the only manager who directly deals with the direct service personnel every day. In this position, the supervisor can keep close contact with the ubiquitous work of the organization.

The supervisor provides indirect services to customers, because the supervisor has indirect contact with customers through workers, and he helps customers by helping workers.

Actually, supervision is a process. When the supervision function is realized, the supervisor will take a series of thoughtful actions selectively and continuously. In this process, there is a sequence of beginning, middle and end, and the actions taken in each link in the supervision process have their own style.

Specifically, the process of supervision is an interactive process, and it is inseparable from interdependence in the implementation of supervision. Because there is a supervisor, there must be a supervised person, and at least two people participate in the supervision process, so the interaction between the two sides constitutes an important aspect of supervision.

Only under the conditions of cooperation, democracy, participation, mutual benefit, respect and openness can the supervision process reach the best state, truly realize the supervision function and really help the workers and clients.