Of course, you can also contact your local HP authorized service center directly. First of all, you need to prepare a computer with Internet access. The specific steps are as follows:
First, open a browser and enter HP. In the search results, enter HP China official website.
2. Click Support in the upper right corner of official website, and click the location of the service center in the pop-up interface to enter the service center query interface.
Third, in the service center query interface, select the location and products that need maintenance.
4. At this point, the address and contact number of the local maintenance service center authorized by HP will appear on the far left.
Extended data
I. Reservation clauses
Within the specified warranty period, under the normal use according to the operating instructions and operating guidelines, if the HP product fails, please contact the nearest HP authorized service center for warranty. Please show your valid purchase invoice and warranty card when requesting warranty.
Second, the warranty period
The warranty period of different products will be different. Please refer to the warranty information on the warranty card for details.
Third, there is no warranty scope
1. failed to produce valid purchase invoice and warranty card (except those that can prove that the product is within the warranty period).
2. Failure to use, maintain and keep the product according to the requirements of the product manual and operation guide, resulting in failure and damage.
3. Failure caused by using non-HP original consumables, refilling ink cartridges and toner cartridges.
4. Use non-HP original spare parts.
5. No specific product information is recorded on the invoice, or the purchase date is changed without authorization, or there is no dealer seal.
6. Failure and damage caused by improper movement or improper transportation of products by users.
7. Failure or damage caused by use in a working environment not specified by the product, including exceeding the working load.
8. Product failure and damage caused by using self-compiled or non-publicly released software.
9. Faults and damages caused by product modification or maintenance, disassembly and cleaning in non-HP authorized repair shops.
10. Faults and damages caused by natural disasters, abnormal voltage and other external reasons.
12. For other consumables (such as paper, etc. ), please refer to the HP Consumables Quality Assurance Regulations for the above "non-warranty scope" and specifically follow the warranty terms on the warranty card. If the warranty terms on the warranty card are inconsistent or contradictory with the above-mentioned "warranty policy for peripheral products", the warranty terms on the warranty card shall prevail.
References:
HP Official Website _ Warranty Policy