I remember that the counselor came to talk to me in the office for the first time because my score in the psychological test questionnaire survey was relatively low (although I don't know why my score was low), and then he came to talk to me and asked me if I was suitable for college life, whether I had negative emotions, and how my relationship with my roommates was.
Of course, I will also talk to you for study reasons. If the exam results are irrational, I also need to find a psychological counselor. On the one hand, it is to understand the reason, on the other hand, it is to calm the mood and tell you not to lose heart, find the reason and find a way.