First, the validity period of the student card:
1. Pupil card: the validity period is 65438+February 31in the year of primary school graduation; After graduating from primary school, you need to apply for a new card to enter the middle school stage.
2. Middle school student card: the validity period is July 3 1 day of the year of graduation from middle school. After the expiration date, the card automatically becomes invalid. After graduating from junior high school, you don't need to change your card to enter high school.
Second, the online card processing process:
1. Register your children's information online, and print the wuhan tong Student Card Application Registration Form after confirming the submission for review. You need to register for the first time, and pay attention to prepare your child's electronic photo in advance: 1 inch color bareheaded electronic registration photo, jpg format, file size 100k K or less.
2. Applicants (parents) bring student card application registration form, student household registration book (ID card) and valid student ID card (such as student ID card and quality report card) to offline service points (subway station): Xunlimen customer service point and subway Zhongjiacun customer service point, and now citizens' home and Hankou railway station point are newly added.
3. On-site audit and business card printing. Generally 10 minutes or so.
Three. Customer service points and business hours
1. Zhongjiacun Customer Service Station
Address: Exit D of Zhongjiacun Station of Metro Line 4 (underground)
Business hours: Monday to Friday from 8: 30 to 12: 00, 13: 00 to 17: 00, Saturday from 8: 30 to 12: 00, 13: 00 to 65433.
2. Xunlimen Customer Service Point
Address: Exit C of Xunlimen Subway Station
Business hours: Monday to Friday from 8: 30 to 12: 00, 13: 00 to17: 00; Saturday 8: 30 ~12: 00; 13:00~ 16:00
3. Hankou Railway Station Customer Service Point
Address 1: subway station Jinjiadun exit direction (CD exit direction)
Business hours: Monday to Friday from 8: 30 to 20: 00, Saturday and Sunday from 8: 30 to12: 00; 13:00~ 16:00
Address 2: Next to Postal Savings Bank in Hankou Railway Station Square.
Business hours: Monday to Friday from 8: 30 to 12: 00, 13: 00 to15: 30; Saturday 8: 30 ~12: 00; 13:00~ 15:00
Business Type: Full Business Processing
4. Citizen's Home Customer Service Network
Address: B2 1 counter, 1st floor, Citizen's Home, Jinqiao Avenue 1 17.
Business hours: Monday to Friday from 9: 00 to12: 00; 13:30~ 17:00
Business Type: Full Business Processing
Fourth, the student card is recharged.
1. wuhan tong customer service center, wuhan tong service point, rail transit (light rail, subway) stations and merchant outlets (e.g., Shanghai-China parity, etc.). ) Anyone with the logo of "wuhan tong Selling Cards for Recharge" can apply for recharge.
2 "wuhan tong" student card stored value, the maximum shall not exceed 1000 yuan.
3. The electronic wallet of the "wuhan tong" student card does not report the loss, and the cardholder should recharge it appropriately according to his own needs and keep it properly. If the card is lost, the fee and balance will not be refunded.
5. The student card is broken and invalid. How can I change it?
Bring the fault card and go to the customer service outlet to change the card. The warranty period is 12 months (calculated from the date of handling).
1. If the card surface is intact and the chip is unreadable during the warranty period, you can apply for card replacement and value conversion, and the original faulty card can be recycled.
2. If the card surface is damaged, the chip is unreadable, the outer card surface is intact during the warranty period, and the chip is unreadable, the cardholder shall pay the fee and apply for value conversion (the original faulty card shall be recovered or trimmed to the cardholder).
Note: If you can't identify the personal information on the surface and can't query the background data through the card number, you can't go through the procedures of card replacement and balance collection (value conversion).