Introduction: Psychological counseling mode is an operating concept that embodies certain psychological counseling concepts and promotes its psychological counseling function in a targeted manner. The establishment of the basic model of psychological counseling is an important theoretical issue in the development of school psychological counseling in China. The classification of psychological counseling mode will be different because of different theories, different technologies and different clients.
Associate Professor Pan Jiyang of the Department of Psychological Counseling of Sun Yat-sen University believes that large enterprises with tens of thousands of people should set up psychological counseling departments; Small enterprises, psychological counseling should also be socialized. If a person's mental state is not good, it will not only affect his work performance, but also affect his work efficiency and company performance.
Cheng Lehua, head of the Psychological Service Center of Sun Yat-sen University, said that enterprises do not necessarily need specialized psychological counselors, but enterprises with a scale of four or five thousand people should have life counselors to solve some minor psychological problems encountered by employees at work. Some Hong Kong-funded and Taiwan-funded enterprises have set up life counselors to train women workers, play the role of friends and provide channels for employees to talk. Some have existed for seven or eight years. Big problems should go to medical psychological institutions. Psychological counselors should stand from the perspective of a third party, be professional, let visitors trust them, talk about their privacy, and maintain a normal doctor-patient relationship. If they belong to the enterprise, they may be influenced by the enterprise. But in enterprises, we must establish channels for psychological venting. In many large enterprises, especially foreign enterprises, there are psychological support systems, such as EAP plan, which is divided into several parts, one is regular psychological investigation, the other is hotline, the third is face-to-face consultation, and the fourth is intranet forum BBS. Ensure that different people have different channels to vent their problems and emotions. Private enterprises also invite doctors to do psychological counseling, but few of them make overall psychological support plans, only to realize that the coverage is not wide and the probability is very low.
Demand: What kind of psychological consultation is most suitable for enterprises?
With the development of economy, more and more enterprises begin to pay attention to psychological consultation, but most enterprises still focus on consumer psychological research, advertising planning and other marketing aspects.
Associate Professor Pan Jiyang emphasized that psychological problems should be publicized and educated first, so that many enterprises, especially private enterprises, can understand it, understand it and attach importance to it. Secondly, we should embody the people-oriented concept of employing people, and care for and care for people, such as insomnia, anxiety and depression. And know where the problem is, we should understand it deeply, and we can't simply think that this person is incompetent, so as to nip in the bud. Third, psychological counseling must be combined with the diagnosis and treatment of mental illness. Some mental diseases are often manifested in the body, such as insomnia and neurasthenia. But when I got to the internal medicine department, I couldn't find anything wrong. If we can combine psychological counseling with medical treatment, we will find problems. But the current situation is that many psychological counselors have no medical knowledge and many doctors have no psychotherapy ability, which leads to the artificial division of medical and psychological counseling.
The reporter saw it on Professor Pan's business card? Deputy Director of Psychosomatic Medicine Branch of Guangdong Medical Association? He told reporters that this branch of psychosomatic medicine was specially established by people in the industry according to the imperfections in the field of psychotherapy.
Enterprise psychological counseling service became popular.
Cheng Lehua said that there are 20 or 30 people in CUHK Psychological Service Center, all of whom are university teachers or doctoral and master students, including psychology, law, management and other different disciplines. When they provide psychological counseling services for enterprises, they have specially formulated a series of programs. If they do psychological counseling for a mobile company, it includes the cognitive version and the experience version. The cognitive version mainly teaches some psychological knowledge, while the experiential version is to relieve psychological stress and relax training, such as meditation, suggestion and hypnosis. They pay more attention to research and development, and carry out different psychological counseling contents for different enterprises.
In addition to general psychological consultation, CUHK Psychological Service Center, which Cheng Lehua is in charge of, also provides psychological services for other projects. They specialize in selecting and recruiting talents for the human resources departments of some enterprises and do psychological tests, including written tests and interviews. When some enterprises change jobs and get promoted, they also need to formulate and implement evaluation tools to see which position employees are more suitable for, so as to fully mobilize the enthusiasm of employees.
It can be seen that the implementation of psychological counseling is conducive to the recruitment and employment of enterprises.
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