Current location - Education and Training Encyclopedia - Educational Knowledge - Education complaint hotline
Education complaint hotline
The Ministry of Education has launched a 24-hour unified supervision and reporting telephone number: 0 10-660923 15 and 66093315; The complaint telephone number of the Ministry of Education is 1239 1.

Expand one's knowledge

Complaints about educational institutions can be made through local education departments, industrial and commercial administrative departments or by calling 123 15.

Complaint procedure

1. Contact the person in charge of the educational institution: First of all, you should contact the person in charge of the educational institution or the management to explain your problem and try to get their response.

2. Seek help from the third party: If the communication with educational institutions does not bring results, you can contact the education department or regulatory agency for help and make a complaint within the scope permitted by law.

3. Prepare relevant evidence: Before filing a complaint, you need to keep some relevant evidence, such as the industry access certificate, education business license, contract and receipt of the educational institution.

4. Write a complaint: If the communication and the third-party organization have not brought satisfactory results, you can consider a written complaint. The complaint letter needs to describe your problem in detail, and attach relevant evidence and corresponding requirements.

5. Seek media reports or social networks: If the complaint is not handled properly, you can consider seeking the support of the media or social networks to let more people know about the unfair treatment you have suffered and urge educational institutions to take more active actions to solve the problem.

Education service

Educational institutions are institutions providing various educational services, including preschool education, primary school, junior high school, senior high school and university education. It can be a government or a private, non-profit or profit-making organization. Its purpose is to provide high-quality education services and help students develop in an all-round way in knowledge, skills and attitudes. The task of educational institutions is not only to provide students with knowledge and skills, but also to cultivate students' social skills, innovation ability and leadership quality.

Educational institutions usually have professional education teams, including principals, teachers, staff and tutors. These personnel have professional educational background and experience and can provide students with a good educational environment and services.

Modern educational institutions pay attention to innovation and introduce various new technologies and methods to help students learn and develop better. For example, educational institutions can provide online courses, educational games, virtual laboratories, etc. , so that students can get a more flexible and personalized educational experience.