In order to fully implement Scientific Outlook on Development, improve the service level of community convenience and benefit service centers, and enhance the service capacity of grassroots organizations. Our community adheres to the principle of facilitating the people and benefiting the people, taking the convenience of the people as the purpose, adapting to local conditions and proceeding from reality, integrating all kinds of resources, promoting the improvement of grassroots public services and social management capabilities, giving full play to the organizational role and better meeting the needs of the people. Provide quality and convenient services for the masses.
On the one hand, the community has set up a convenience service organization, and the person in charge is the main person in charge of the community, who is specifically responsible for the daily management, supervision, assessment and overall coordination of the convenience service organization.
At the same time, through voluntary service, service, conflict resolution and other activities, actively serve community residents, promote scientific and harmonious development, and achieve the goal of striving for Excellence.
For low-income families in the area, on the one hand, our community sympathizes with low-income families on holidays, on the other hand, it sets up public welfare posts in community security patrol, family planning, public welfare labor and cultural propaganda, and sends low-income people to participate in community work, so that they can play an active role in community construction. Usually, community workers will visit low-income families regularly to learn about their actual difficulties and needs, keep abreast of their income changes, and ensure timely increase, decrease and suspension of subsistence allowances.
For services for the disabled, on the one hand, our community workers actively help eligible disabled people to apply for urban subsistence allowances and solve the daily basic life of their families. On the other hand, the community provides them with free consultation services on the Law on the Protection of Disabled Persons, and actively publicizes relevant laws, regulations and preferential policies to them.
With the trend of population aging, the number of elderly people in our jurisdiction is also increasing year by year. How to provide high-quality and convenient services for the elderly is also an important part of our community work. Guangming community uses community resources, such as table tennis room, community activity room, reading room and other activity rooms to carry out various cultural and sports activities beneficial to the health of the elderly. It has been praised by the majority of elderly residents.
For empty nesters, community workers are responsible for the elderly in their own bags, actively communicate with them in household surveys, understand their needs, and truly provide action, medical care, education, study, health and happiness for the elderly. A series of old-age care services carried out by the community have improved the quality of life of the elderly in the jurisdiction and actively helped them enjoy their old age.
In order to cooperate with the creation of urban sanitation, our community took advantage of the opportunity of sanitation creation to eliminate the influence and destruction of street advertisements on the city appearance and environment and restore the clean and tidy appearance of the city. We also use the monthly public welfare labor time of low-income households to clean the health in the jurisdiction.
2. Summary of community convenience service activities
In 20XX, under the correct leadership of the town government and the specific guidance of the county government service center, the convenience service center carried out the following work with the goal of transforming functions, optimizing services, facilitating the masses and improving work efficiency:
First, obey the law and stick to your post.
The staff of the convenience service center act in strict accordance with the system, act impartially and never shirk. Village (community) convenience agencies handle daily affairs for the masses in strict accordance with the system requirements. Strict attendance system and strict work discipline.
Second, strengthen learning and constantly improve service quality.
The staff of the convenience service center earnestly studied the work flow and relevant laws and regulations, adhered to the responsibility system of first asking and completing, listened to the opinions of the masses with an open mind, constantly improved relevant systems, constantly improved working methods, changed work style, and continuously improved the quality and efficiency of work. For the people who are emotional because they don't understand the situation and have a wrong understanding, the staff actively explain and assist in handling the work. In the past six months, there has not been a quarrel between staff and the masses in the convenience service center, which has caused adverse effects.
Third, serve the people quickly.
Adhering to the purpose of being pragmatic for the people, convenient for the people and efficient, and taking the optimization of service as the core, it meets the needs of the masses conveniently and quickly. At present, there are four windows: family planning, labor insurance, construction management and civil affairs. After being stationed in the centralized office of the department, it is convenient for the masses to do things, and the masses are very satisfied and have a good response. The staff at each service window work hard and serve the people enthusiastically. In the past six months, the civil affairs window has accepted 23 mass consultations, reported 26 medical assistance people, completed 68 livelihood projects, and updated more than 20 households with five guarantees/kloc-0; The building management window received people's consultation to handle real estate licenses and house repair procedures for more than 30 times, and handled 22 real estate licenses; The labor insurance window received more than 20 people's consultations 120, more than 80 people's new rural insurance/kloc-0, and more than 2,300 people's new rural insurance certification; The family planning window has received more than 70 consultations from the masses, handled 6 1 certificate of honor for parents of the only child, 62 certificates of maternity service, stamped 300 administrative seals and distributed more than 2,000 publicity materials.
Four, according to the county target assessment task seriously completed.
Every window completes the convenience service management evaluation system every month, and timely inputs statistical information into the "center" information management system, and takes the people who are ready to do things seriously and completes them. The completion rate and satisfaction rate reach 100%. In the past six months, the county target assessment of our town's convenience service center has been 100 every month.
3. Summary of community convenience service activities
This year, our town attaches great importance to the work of the convenience service center. Under the guidance of Weiyuan County Government Service Center, and with the full cooperation of all cadres, we adhere to the purpose of "administration according to law, quality service", constantly expand the functions of government service, improve the efficiency of government service, and standardize the behavior of government service. The work of our town's convenience service center for 20xx years is summarized as follows:
I. Work of the Convenience Service Center
First, in terms of site construction, as the office building in our town is under construction, the current office space is a temporary office space, so the site construction of the convenience service center has not been standardized. It is planned to standardize the site of Donglian Town Convenience Service Center after the new office building is completed and put into use, with an area of 1.20 square meters. Second, in terms of project entry, our town has entered five service windows of civil affairs, construction, land, family planning and labor insurance, totaling 18 projects, with center director 1 person and five window staff. Third, in terms of system construction, our town's convenience service center was named as the convenience service center of Donglian Town, Weiyuan County as required, and various systems such as the first inquiry responsibility system, the clean government construction system, the accountability system, the completion system, the service system and the attendance system were established and improved, and various systems and explanations were standardized. Fourthly, the network construction of administrative examination and approval software system. Our town arranged personnel to participate in the construction training meeting organized by the county government affairs center in time, and completed the networking construction of the administrative examination and approval software system in our town within the specified time, which realized the online consultation, online handling and online approval of ordinary people, reduced the workflow and provided convenience for ordinary people to do things. In the whole year, more than 2 105 cases were handled for the masses, and 2084 cases were completed, with a completion rate of 99%. Convenient administrative measures and high-quality and enthusiastic service are well received by the masses.
Two, the village (community) convenient construction work
The town 14 villages (communities) have set up agent points of convenience service centers, and the system of four village cadres taking turns to work has been implemented. Each agent shall handle the flow chart and instructions, implement the duties of the agent, and make a convenience service card, including the matters to be handled, the agent and the telephone number. In the whole year, villages (communities) handled more than 300 projects/kloc-0. The agent provides free services throughout the process, and the applicant only needs to pay the relevant examination and approval fees, and no additional fees are charged.
Third, the main work initiatives
1, strengthen leadership and implement responsibilities.
The town government attaches great importance to the work of the convenience service center, and the directors of each office assist in the construction work. According to the requirements of the county, all the 18 services that should be stationed in the convenience service center have been stationed, and the promotion must be promoted. Convenience service stations have been established in 0/3 villages (communities) in the whole town/kloc-.
2, innovative ideas, highlight the key points
In the construction of convenience service, our town pays attention to innovative work ideas and achieves "four combinations": first, it combines convenience service with target assessment; The second is to combine the work of the convenience service center with the work of the convenience service station; The third is to combine the convenience service with the rectification of cadres' work style and the implementation of Scientific Outlook on Development activities; The fourth is to combine the convenience service center with the construction of party style and clean government. Through these "four combinations", the work of convenience service has been effectively promoted, the quality and work level of convenience service have been improved, and obvious results have been achieved.
3, work norms, measures to improve
According to the actual situation of our town, the convenience service center adopts the combination of centralized office and personal duty. "Centralized office" means that every time there is an emergency, the staff of all window units arrive at their posts on time and in full. "Personal duty" means that the convenience service station arranges 1 to two staff members to be on duty in turn to maintain the daily reception, connection and consultation of the convenience service station.
4. Summary of community convenience service activities
In July of 20xx, I joined the big family of census work in Tiantan Sub-district Office and started my working career. During this time, sometimes I have to get up before six o'clock, sometimes I can't go home at two in the morning, and I even have the experience of working all night. After the sixth national census, I got a lot of exercise and gained a lot of experience.
I came to the people's general office and shuttled between communities, mainly responsible for the quality and acceptance of census forms. From the initial "ignorance" to the final "proficiency", I realized the importance of "business proficiency" for a job! If the business is not skilled, it is difficult to do it well. Recently, we carried out a large-scale photoelectric input work. After mutual inspection by various communities, we carried out photoelectric input and corrected the mistakes in time. During this period, experienced veteran comrades have prepared all the information for easy revision, so as to avoid being in a hurry later. At the same time, work also needs a good body. At the most difficult time of the census, I was ill for a while and took a few days off. I feel very ashamed because I can't work with my colleagues. My body is the capital of the revolution. During my work, I also don't forget to continue to educate myself. I believe that knowledge can change my destiny. In my future work, I will work harder and integrate what I learned in the past into my future work. Now, I have been assigned to the west community of Jinyuchi, and I will face a brand-new job. I will learn more. I understand the significance of grassroots exercise for a newly graduated college student like me, and I will work hard.
This is my first job after graduation, which is of great significance to me and has a far-reaching impact on my future development. First of all, I want to learn from my predecessors, and one day I can be as independent as all directors and do all the work well.
5. Summary of community convenience service activities
This community service activity has enhanced my sense of social responsibility and mission, and also learned some skills to deal with problems and communicate with people, which has benefited a lot.
The school regards the society as a place of practice, and let us participate in the society, which has certain enlightenment in the practice of public welfare labor. It inspires us to look for bright spots in public welfare work that can make us get education and feel something, and guide us to understand and feel the society.
In this era, most of us are only children, lacking in dealing with some interpersonal relationships and self-evaluation. This activity makes me feel like another Lei Feng. Also let me personally experience the glory of labor. All these have promoted my efforts to correct my mistakes and understand myself correctly. Let us personally experience the hardships of labor and the truth that labor penetrates the early world, resist the erosion of our thoughts of belittling labor and getting something for nothing, and avoid our bad habit of relaxing and hating labor.
Community practice activities have improved our social practice ability. It guides us to contact and understand the society, and enhances our sense of social responsibility and social adaptability. Let us understand the importance of learning to be independent. In today's fierce competition, it is very important for us middle school students who were born with calves to cultivate independently and accept the baptism of society. Today, with the super-fast updating speed, how to adapt to the society is also a difficult point that we are about to face.
For us now, the earlier we come into contact with this ever-changing society, the more we can adapt to it. It also strengthens our concept of labor and helps us to establish a correct outlook on life and values. It has cultivated our sense of competition and pioneering spirit. Community service can not only benefit the society, but also cultivate sentiment and beautify the soul.
We should also take part in labor voluntarily for the public interest, because this is a characteristic of our middle school students' labor attitude. It is also a characteristic of our middle school students' labor attitude not to remember remuneration. The service we are talking about is based on the premise of not recording remuneration; This is based on working for the public interest; We must work for the public interest and consciously demand it. Actively serving the community is a contribution to the society and a love of labor.
6. Summary of community convenience service activities
This afternoon, several primary school students and I carried out community public welfare work in my neighborhood. Five students took part in the activity, which was divided into several projects. These activities are as follows:
1. Distribute newspapers to community residents. Maybe we get the newspaper we subscribe to from the mailbox every day, and we have never tried to distribute the newspaper ourselves. Thick piles of newspapers should be sent to different residential buildings one by one in each mailbox. Although it is not difficult, it still needs to be done carefully and patiently. Our classmates have finished this work seriously, which proves that they are an excellent league member and live up to their mission!
2. Clean the community within a certain range and divide it into two groups. A group is responsible for cleaning the streets, and the task of cleaning the streets is certainly not difficult for our classmates. They cooperated with each other and completed the work well in the spirit of not being afraid of hardship, fatigue and dirt. The streets cleaned by students are especially clean and tidy! Another group of students is responsible for cleaning up all the rubbish and sundries on the lawn of the community. Through the efforts of the students, the environment on the lawn of the community has been obviously improved, and at first glance, it is green.
3. Serve the widowed elderly, help them do housework, sell waste newspapers to buy fruit, and so on.
I think this activity is the embodiment of our classmates' team spirit and civilized quality. As a student, we should cultivate our spiritual civilization, which is more necessary for us middle school students. Through such activities, students' civilized quality has been well reflected and developed. With a good start, we will make persistent efforts in future community activities and strive for better work!
I hope that from now on, we can persevere and continue to work hard to truly realize our obligations and responsibilities as middle school students, truly serve others and make more contributions to society!
7. Summary of community convenience service activities
With the great attention of governments at all levels to community work, the correct leadership and strong support of municipal and district health bureaus, and the increasing trust of community residents, all the work of our station has developed healthily and steadily. In XX, we focused on the following work:
First, the advantages of community health service stations make people deeply feel the benefits of community service.
In recent years, our station has carried out the service mode with honesty as the purpose and community residents as the center, requiring medical staff to achieve "five hearts" service (enthusiasm, care, patience, modesty and reassurance) and take the initiative to be enthusiastic, cordial and caring for patients who come to see a doctor. If some patients can't come to our station for many reasons, we are all here to see them. In order to facilitate patients to seek medical treatment, we have taken various effective measures in form, such as telephone contact, sending contact cards, visiting the countryside, and delivering medicines to the door, so that patients can feel the advantages of our station's convenience and speed, and the community residents can really be influenced by the existence and service purpose of our station.
The second is to help people in need, promote the physical and mental health of community residents, and let poor residents enjoy primary health care.
In order to solve the problem of poor residents' difficulty in seeing a doctor, our station has done a lot of fruitful work. For example, since the establishment of our station, all laid-off workers and needy families who come to our station for medical treatment only charge the cost, and those who come to our station for medical treatment are exempt from medical expenses. In accordance with the instructions of the leaders of the municipal, district government and health bureau, do a good job in the prevention of infectious diseases and real health incidents, and strengthen the prevention and control of intestinal infectious diseases. Under the guidance of the superior leaders, Qi Xin, the medical staff of our station, worked together to improve the infectious disease reporting system, set up an infectious disease reporting team, established a reward and punishment system, made epidemic reports every month, and conscientiously implemented the spirit of the superior instructions conveyed by the Provincial Health Department and the Municipal Health Bureau.
Third, do a good job in health education, planned immunization and family planning guidance to realize the six-in-one function of the community.
Family planning guidance is an indispensable link in community health work, and it is also a weak link in our station. So far, due to the limitation of conditions, our station and neighborhood committees can't give good guidance to women of childbearing age in the surrounding areas, conduct routine examinations for pregnant women, help them to do self-care before and after childbirth, provide health consultation, and solve some psychological and physical problems during pregnancy and childbirth.
8. Summary of community convenience service activities
In order to let students get in touch with society, understand society, learn to be a man and learn to do things, enhance students' sense of social responsibility, and cultivate and improve students' organizational management ability, analytical thinking ability and practical innovation ability, combined with the reality of our school, the Political and Educational Affairs Office of our school should carry out student community service activities every semester to expand the field of school quality education.
Through community service activities, integrating the forces of all sectors of society and cooperating with the school to do a good job in the education and management of students, the education and management of students by the school has been further extended, and the regular management and supervision network mechanism of the school has been further improved. Through independent exploration and practice, students' scientific literacy and humanistic spirit, communication and cooperation ability, social adaptability, social participation consciousness and civic responsibility have been cultivated.
(1) Serve the society
Through the activities of serving the community, students are familiar with the characteristics of the community in terms of geographical environment, human landscape, product characteristics and folk customs. Then they have a sense of intimacy and pride and know how to cherish and protect; Make students always pay attention to the problems that people pay attention to and talk about in the community, and learn to solve them comprehensively and flexibly, so as to master the basic skills of serving the community and form the emotion and attitude of establishing a good living environment; Make students learn to communicate and cooperate, understand and respect in the process of service, and enhance their sense of service and responsibility.
(2) Integration into society
By entering social situations, contacting social reality and participating in various social activities, students can understand the basic operation mode of society and the basic activities of human life and accumulate social life experience. Understand the meaning of social norms, consciously abide by and safeguard social norms and public morality; Form and promote the concept of legal system and democratic consciousness in social practice; Develop the ability of social participation in practice and form a sense of participation and a strong sense of citizenship. Through observation, investigation and exploration, we can understand the relationship between science and technology and daily life and social development, and form a correct scientific view.
(3) Cherish the environment
Through contact with nature, we can understand the magic and vastness of nature, appreciate its beauty and be full of love for it. By observing and investigating the surrounding environment, I realized that my life is closely related to the environment and deepened my feelings of cherishing the environment. Through environmental protection activities, we can understand the various influences of people's production and life on the environment, get familiar with environmental protection knowledge, master basic skills, comprehensively apply what we have learned to solve some problems in environmental protection, consciously start from small things around us, pay attention to environmental problems around us and the community, and develop the awareness and habit of protecting the environment anytime and anywhere.
(4) Caring for others
Through contact and communication with others, learn to understand other people's living habits, personality characteristics and professional situation, and know how to respect and be considerate. By experiencing the interactive relationship between individuals and groups, we can understand the importance of others and social groups to the survival and development of individuals, feel the warmth of care and appreciate the help of others. Through communication and cooperation with others, the spirit of unity and cooperation is formed. Always pay attention to the people around you who need help, serve them voluntarily, master the relevant knowledge and skills of voluntary service, care for others, and let students get a profound experience, feeling and satisfaction in contact with those who benefit from their help.
9. Summary of community convenience service activities
Community service and social practice activities are the call of the times, the inevitable requirement of strengthening the construction of socialist spiritual civilization, and the important carrier for contemporary young students to "show themselves and serve the society". In order to implement community service and social practice, an important part of daily work, and take it as an effective way to cultivate young students' service consciousness, dedication and fighting spirit, and actively organize activities, the Moral Education Department of our school organized all students to participate in community service activities in March.
Through this activity, the all-round development of students' quality has been promoted, students' social practice and innovation ability have been cultivated and improved, students have been educated in patriotism, collectivism, socialism and love of labor, their horizons have been broadened, their social experience has been increased, their classes have been further extended, ideological and political education, moral education, discipline education, respect for the elderly and love for the young have been strengthened, and their awareness of serving the people and socialism has been improved. Help them to establish a healthy and positive outlook on life, values and the world, and lay the foundation for students to grow into people with ideals, morality, education and discipline. In order to sum up experience in time and push community education services and social practice activities deeper, the activities are briefly summarized as follows:
First of all, leaders attach importance to sound mechanisms and effective measures.
Community service and social practice are important measures to strengthen the ideological and political education of young students and guide their healthy growth. Summary of community service activities. Carrying out community service and social practice activities provides students with opportunities to contact the society, which is conducive to stimulating young students' vigorous initiative, enthusiasm and creativity, and enhancing their sense of mission, responsibility and urgency in building the motherland and rejuvenating China; It is conducive to helping young students to establish a correct outlook on life, values and world outlook, which is the consensus of school leaders. To this end, the school principal specially convened relevant personnel to hold a meeting, arranged community service and social practice activities, carefully arranged and organized related activities, and combined with our own characteristics and the actual situation of students of all grades, formulated a detailed and operable activity plan. And held a meeting of counselors, grade leaders and class teachers to unify their thinking, raise awareness and put forward specific requirements.
Second, the content is rich and diverse.
1. Join hands with send warm, a five-guarantee household and a kindergarten to clean up community streets and eliminate white pollution. We have made gratifying achievements in all aspects and promoted the construction of two civilizations. Through these activities, the majority of students not only exercised their abilities, were inspired and educated, but also returned to the society with true feelings, showed the outstanding style of young students in the new century to the whole society, won wide acclaim from the society, and promoted the environmental awareness of community residents. Some residents said, "The students cleaned up the scattered garbage for us, and we will never be embarrassed to throw it around again."
2. By going to send warm, the five-guarantee households will truly repay the society. Summary of community service activities. Students feel the hardships of life, get to know and know the elderly, listen to their life experiences and the truth of being a man, improve the sanitary environment of nursing homes through their own labor, and cultivate students' skills and habits of loving labor. Received a profound education.
3. In the street cleaning and white pollution removal activities in the community, students talk to residents while working, understand the community situation, draw closer feelings with residents, improve and promote the environmental sanitation of the community, enhance the environmental awareness of community residents, cultivate students' good habit of loving labor and the idea of serving the people, and get education in practice. It has cultivated students' good style and habit of caring for the working people and loving labor. While going to club activities, it also broadens students' horizons, learns a lot of things that are not in books, improves the quality of all aspects, and truly achieves all-round development of morality, intelligence, physique, beauty and labor. Improve the quality of all aspects.
10. Summary of community convenience service activities
I am glad that the school has arranged community service activities during the holidays, because it can exercise our social practice potential. By carrying out social practice activities, I experienced the enrichment and fun of life. I gradually understand the society, broaden my horizons, increase my talents, recognize my position in social practice, and at the same time have an objective evaluation of myself. In the process of practice, I also showed some problems, such as lack of experience, immature handling of problems, and insufficient combination of book knowledge and practice. I hope I can improve in my future study and life and make up for my shortcomings.
Usually living on campus, long-term high-intensity study makes us know little about society and experience. During the holidays, we have relatively abundant time and are allowed to do more things. So this kind of holiday practice has become our choice. It is precisely because it can not only help us see the bigger world, but also let us have a perfect time, and this new curriculum reform gives us such an opportunity.
The activities I took part in were cleaning the community and distributing some leaflets about health knowledge. It was a little awkward when handing out leaflets. After all, it was winter, Chinese New Year, and the timing was not appropriate. Sometimes it was just silently sent to others. Several classmates and I made blackboard newspaper on the blackboard in the community, which also exercised our confidence and potential.
In practice, we have hit a wall, suffered and sweated, but we think it is worthwhile. Sometimes in our spare time, we also exchange experiences with each other. In participating in social practice activities, I feel that we have enriched our spiritual cultivation and improved our comprehensive quality. We are no longer children who used to rely solely on their parents and do not cherish the fruits of their labor. A year has passed, and we have all grown up, all young people who are about to spend their youth. We shoulder more responsibilities and obligations, and we can also contribute to serving our society. High school is a time to bid farewell to the carefree past and look forward to a brilliant future. In the face of new choices and challenges, we should make unremitting efforts and don't leave too many regrets for ourselves. This short and substantial practice has played a role as a bridge and link for us to go to society and face the future. This is my precious wealth.