123 15 complaint handling process: after dialing 123 15, if you need to make a complaint or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and complaint request of the complaint, and inform yourself of your name, address, telephone number or other contact information, as well as the name and address of the respondent. In addition, there is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. For example, if a merchant needs the area code where the merchant is located in a different place, it is+123 15.

"123 15" consumer complaint hotline and national internet platform.