Is there a difference between a course consultant and a consultant of an education and training institution, and
Curriculum consultan
Is there a difference between a course consultant and a consultant of an education and training institution, and
Curriculum consultants and consultants in training institutions have basically the same responsibilities, both of which focus on enrollment. Generally, there is not much difference between these two positions in training institutions. They are almost in the same position, but their names are a little different.
How about consulting in some educational and training institutions?
This is a relatively junior position. Of course, there are also many skills, such as sales and communication. If there is a future, staying in this position is definitely not a future. Then the directions that can be developed next are: department management and operation management; Sales management; Project management, etc. That is, all positions in training institutions are possible. It depends on your ability in the junior position and whether you can get the appreciation of your superiors.
Of course, if you have been a consultant, there is nothing wrong with it. It depends on your performance, how many students you can recruit, and you will get a performance commission on the basis of the basic salary. If you do it well, it will be several thousand per month (see the commission policy of the training institution). Of course, this industry also has the points of off-season enrollment (mainly depending on what training institutions do). It's normal to have more or less time.
What are the training contents of educational consultants?
Education consultants require:
It is a comprehensive summary of the comprehensive enrollment skills of educational consultants to realize specialization, consultation, service and humanized understanding and application.
Specialization: provide professional consulting services and authoritative information without inconsistency. Eliminate the concerns of consultants.
Consultant: As a consultant, help students and parents make choices, so that students and parents can accept our views wholeheartedly.
Service: It is not only to recruit students for the sake of enrollment, but to provide advanced service concept for students who are eager to learn, that is, "education is service".
Humanization: Put yourself in the students' shoes and let the parents of students tend to our school emotionally. This is an important aspect of humanization and an important skill for our enrollment.
Advocate the "three appropriate" skills: smile; Should listen; Praise is appropriate.
Understand the consultant's concerns: campus, college background, major, etc.
Learning objectives of consultants:
Second, responsibilities:
1. Abide by all rules and regulations of the college.
2. Responsible for telephone consultation
3. Responsible for face-to-face consultation
4. Responsible for consultation and return visit
5. Be responsible for consultation follow-up services (online consultation, registration and payment).
6. Participate in recruitment activities
7. Improve consulting skills
How to become an excellent educational (training institution) consultant
Educational consultants need to have some necessary soft conditions. Educational consultants are between consulting and sales promotion, and they pay more attention to sales promotion. Therefore, the qualities that an excellent salesperson needs are essential (good eloquence, understanding of his own products, dignified image, etc.). )
Educational consultants sell soft products, and most of the customers they face are students or their parents. Therefore, we should imitate professional teachers and have a certain atmosphere.
My suggestion is that you can read some books to improve your eloquence. There are many books on this subject, and you should be able to find one that suits you.
Job responsibilities of educational consultants
Job responsibilities:
1, patiently and strategically answer parents' calls and provide professional consultation for parents;
2. Guide parents to bring their children to the door, accept consultation, negotiate agreements and sign contracts;
3. Conduct a comprehensive test and analysis of children for parents' approval;
4. Make long-term counseling plans and programs for children and sign counseling agreements with parents;
5. Track the implementation of customer consulting projects and customer maintenance, coordinate the work of * * *, and ensure the service quality;
6. Establish customer electronic files and be responsible for customer maintenance;
What does an education consultant do?
Demand is the premise of registration, so when there is no "demand" for potential students, no matter how hard they try, they can't register.
Many consultants have had this experience, telling their parents about the school and how good the teaching and service are, and all they get is the rejection of the other party. In fact, this mainly involves two core issues: one is that parents feel that they have this demand, and the other is that parents feel that your course is good.
Therefore, for a counselor, before introducing the school, parents should first understand that he has this need and try to turn parents' thoughts into needs. Only by turning parents' wants into needs can registration be realized.
But many times, parents are not aware of their own needs. At this time, we should try our best to guide parents and help them dig out their own needs by changing their inner thoughts. To accurately tap the needs of parents, we need to do the following two things:
First, accurately judge the type of demand.
Demand is pain, dissatisfaction, worry, complaint, and the gap between the status quo and the ideal. And this gap makes parents have strong dissatisfaction and complaints about the status quo, which makes his heart suffer. In order to eliminate such pain, he is eager to find a solution to the problem. Demand is divided into explicit demand and implicit demand. Explicit demand means that parents have found their own problems and tried to change them. The hidden demand is that parents don't realize that they will have those troubles, or that their pain is not deep enough.
Second, "hidden" to "obvious"
In the teaching and training industry, there is a data that less than 10% of the consultants only meet parents who are worried about their children's study and desperately want to solve it, but they have never met a suitable institution. More than 90% of other consultants have no such luck. Most people want to send their children to remedial classes, but there is no hurry. There are other suitable institutions to choose from. The needs of these parents are hidden, and whether they can be prompted to sign up is only a watershed to measure the gold medal consultants and general consultants. Gold medal consultants can always turn parents' implicit needs into explicit needs, and let parents change from "want" to "must"!
There are three steps to turn "hidden" into "obvious": first, you should understand the current situation of your parents and then find out his expectations; Then find out his pain and problems for his parents; Finally, help parents turn implicit needs into explicit needs. The first step is the foundation, as a supplementary proof of the following steps; The second step is the key. Only when parents and students are suffering enough, signing the bill will not be a problem. The third step is the result. Through the inference of the first two steps, parents confirm the conclusion under the guidance of a psychological counselor.
Among the three steps from "hidden" to "obvious", the most effective and direct method is to ask questions.
What questions do educational counselors need to ask in live conversation?
Roughly as follows:
1. Ask about students' school situation (including class performance, exams, interpersonal relationships, etc. ), and make a basic judgment and analysis for the children through the students' answers.
2. Ask students questions about all subjects, including Chinese, mathematics, science and English.
3. Talk about students' study habits after understanding the subject problems, including the situation at home and school. The purpose of asking about study habits is to analyze what affects students' grades.
4. Understand students' schedules and free time, including: when to finish school, weekend and holiday arrangements. The purpose of understanding the schedule is to plan the class hours for children.
5. Understand the types of teachers that students like. Only by fully understanding what kind of teachers students like can we arrange the most suitable teachers for students.
6. Receive parents and clarify their needs. Negotiate and sign the bill. If the parents refuse, record the reasons for the refusal.
Educational consultant is still a new profession in China. Most of them work in education and training institutions, or they can start their own businesses. Consultants and teachers are two important pillars to support the survival and development of training institutions. Improving the professional realm and ability of consultants, constantly improving the service quality of consultants and cultivating their spontaneous professional spirit will promote the establishment and improvement of the service system of training institutions to the greatest extent, and enhance the market competitiveness and brand influence.
The education consultant profession mainly involves twelve aspects, namely prevention, consultation, consultation, referral, coordination, information, transition, evaluation, promotion, leadership, cooperation and performance of duties.
What's the difference between educational consultants in training institutions and those in Learning Manager? Which is the higher salary?
The difference between educational consultants in training institutions and Learning Manager;
1, education consultant is a social training institution, engaged in sales work, giving detailed course introduction to students who have not entered school, making detailed analysis of students' study time at school, leading freshmen to visit and introduce every corner of the school, helping freshmen to go through relevant procedures before entering school, and handing them over to the class teacher after entering school.
2. Learning Manager is also a position in a training institution, which is equivalent to the work of a class teacher in a school. Mainly dealing with students, responsible for the daily management of students in this class, such as ward rounds, evening self-study, housekeeping, leave system, etc. It is equivalent to the work of a counselor life teacher in a university. The salary is not very high, about 3000 yuan.
Compared with the same school, the salary of educational consultants is higher. Their salary has a great relationship with the number of students enrolled, which is generally around 4,000 yuan, and the high is more than 1 0,000. Learning Manager's salary is not very high, about 3000 yuan.
(8) Student education and training consultants to expand reading:
Job content of education consultant
The education consultant profession mainly involves twelve aspects, namely prevention, consultation, consultation, referral, coordination, information, transition, evaluation, promotion, leadership, cooperation and performance of duties. The following is a description of part of the work of the education consultant.
(1) Conduct professional learning diagnosis for consultants, and test students' learning types, learning objectives, memory methods, learning strategies, time management, exam-taking skills, learning potential and other internal factors;
(2) analyze and diagnose students' learning situation, and make counseling plans and programs;
(3) Adjust the consultants' subconscious learning motivation and beliefs, update their learning cognition, enhance their learning enthusiasm and enthusiasm, and help them master the correct learning methods and improve their learning skills;
(4) Help counselors improve their psychological quality, perfect their personality, develop their potential, and enhance their ability of self-adjustment and self-renewal;
(5) Help consultants fully understand their sense of self-superiority, intelligence and occupational character, find their own hobbies, choose the right development direction, and make career plans scientifically;
(6) Provide family education guidance services to help parents improve parent-child relationship, learn and educate, become qualified "learning coaches", and provide learning guidance for parents' self-education and self-development.