Work Summary of Orphanage in 20 17 and Work Plan in 20 18 (1) With the correct leadership and strong support of the Civil Affairs Bureau and the joint efforts of all cadres and workers, our hospital has achieved good results in all work. The work of our hospital in 20 17 years is summarized as follows:
I. Work of 20 17:
1. In accordance with the unified arrangements of the party group of the Civil Affairs Bureau, strengthen study and education, actively carry out political and professional studies, strive to improve the ideological level and professional ability of cadres and workers, and constantly improve the overall quality of workers. To carry out the activity of striving for excellence, we should conscientiously implement the spirit of the 19th National Congress of the Communist Party of China, and take the 96th anniversary of the founding of the Party as an opportunity to extensively and deeply carry out the activity of striving for excellence among cadres and workers. In order to improve the overall quality of the staff and workers in our hospital, we organize the staff and workers in our hospital to combine concentrated study and self-study every Friday, unify the thoughts of the cadres and workers in our hospital into activities, connect with our own ideological reality, and base ourselves on the development of the unit, so as to deeply understand the spiritual essence and objectives and tasks of the activity of striving for Excellence. In order to fully implement the "year of standardized construction" proposed by the Civil Affairs Bureau, our hospital strictly abides by the work discipline, actively standardizes the work flow, improves the work system, and revises and improves the management system and detailed rules of Chifeng Children's Welfare Institute. Uniform work clothes, so that all employees can put on clothes and go to work.
2. Strengthen information management, and gradually implement electronic file management for children's personal data files, adoption and foster care business files, medical files and other files and documents; Strictly regulate document management, and keep all kinds of documents and files safely and properly according to regulations and requirements. At the same time, the company's website is regularly maintained and updated in time, which has played a positive publicity role.
3. Do a good job in labor and personnel. A total of 10 people participated in various studies and trainings throughout the year. Completed the qualification examination of the legal representative and labor personnel of the unit on time, and solved the establishment problem of nine temporary workers who have worked hard in the hospital for more than ten years with the support of the Civil Affairs Bureau. The wages and benefits of temporary workers have also been improved, with a monthly increase of 300 yuan per capita.
4 conscientiously do a good job in the adoption and resettlement of abandoned babies and foreign adoption. This year, 14 children were admitted (disability rate 100%), and 4 sick children died. There are 122 children in hospital, and 6 children's overseas adoption declarations and 1 child's overseas adoption declarations have been completed.
5, seriously carry out medical and rehabilitation work. This year, 8 people were hospitalized in the municipal hospital, February 20 hospital and affiliated hospital, 5 people were operated, cleft palate repair 1 person, finger amputation 1 person, external ear plastic surgery, 2 people, congenital anal atresia 1 person. Rehabilitation training is the focus of children's work and is of great significance to children's future. Chifeng Children's Cerebral Palsy Rehabilitation Hospital was approved by the Municipal Health Bureau in May this year. In July, the "Screening Group" organized by the "Tomorrow Plan" Office of China Welfare and Adoption Center of the Ministry of Civil Affairs came to the hospital to check the disabled children. In September, our hospital was awarded the demonstration base of cerebral palsy rehabilitation training by the "Tomorrow Plan" office of the Ministry of Civil Affairs. This year, nine professionals were sent to Chongqing xinqiao hospital Cerebral Palsy Center and Henan Jingeng Hospital for eight months of study and training. We should combine the advantages of the two hospitals to treat cerebral palsy through the organic combination of traditional Chinese medicine, acupuncture, massage and exercise therapy, so that children with cerebral palsy can recover continuously and get rid of the troubles caused by cerebral palsy as soon as possible.
6. Strict system management and adequate logistics support. First, do a good job in the management of children's daily life, adhere to the food management system and health system in the food procurement and processing process, and ensure the hygiene and safety of children's food. The second is to strengthen material management, material procurement pays attention to quality and operates according to system regulations. The third is to ensure the normal maintenance and use of water, electricity, hot water, air conditioning, washing, kitchen utensils, vehicles and other logistics service facilities. At present, living and material supply and logistics facilities are running well.
7. Pay attention to propaganda work, and our foreign exchanges and cooperation are in good condition. In the whole year, all kinds of media reported to our hospital 28 times, Chifeng Civil Affairs published 6 articles, and the reception unit (organization) visited us 58 times, accepting 50,000 yuan from the society, and the donated materials were worth 70,000 yuan.
(1) In July, a group of 7 volunteers from America came to our hospital for a 7-day activity to organize our children to play games with them. They went out to play with older children, and in just seven days, the children established a deep friendship with foreign friends.
(2) From June 5th to 10, American LDSC Charity Foundation donated books worth 30,000 yuan to our hospital.
(3) Using the information network platform, strengthen communication and interaction with foreign-related adoptive families, do a good job of returning to foreign-related adoptive families, and receive returning families throughout the year 1 case. Large washing machines and dryers worth more than 30,000 yuan were purchased by Dang Yuning's family in the United States.
8. With the care of the Party and the government, the children's living expenses have increased to10.4 million yuan/person/month. Deputy Director of the Civil Affairs Department, Secretary of the Municipal Party Committee, Director of the National People's Congress Chergren, Mayor Bao, and Vice Mayor Zhang Enhui visited the children in the Children's Welfare Institute successively to learn more about their living conditions and existing difficulties. At the end of the year, the municipal finance allocated 200,000 yuan to solve the problem of children's school bus.
9. Actively participate in various activities organized by higher authorities. In the March 8th Knowledge Contest, the July 1st Red Song Contest and the 2nd Civil Affairs Games, our institute actively sent representatives to show the mental outlook of our staff.
10. Construction of comprehensive building. The comprehensive building of Chifeng Children's Welfare Institute started in March, 20 10 and was completed on October 27th, 20 14. Now it is undergoing a second renovation. Funds: in place179.22 million yuan, including 6.25 million yuan from the state, 4.9 million yuan from the Welfare Lottery Public Welfare Fund of the autonomous region, 5 million yuan from the Welfare Lottery Public Welfare Fund of the city level, and177.2 million yuan from the original building auction. Paid-in capital construction cost 140 16400 yuan, secondary decoration cost 500,000 yuan, material cost provided by Party A in the early stage of the project 3,355,600 yuan, and total expenditure178.72 million yuan. Office furniture and external network drainage have not been paid; Fire pool, infrastructure water, water pipe network project and hardened green water have also been solved. Interior painting and some repair works will start after the renovation is completed, and the time will be about 20 days; Project completion filing, fire control acceptance and project completion planning verification will also be handled one by one.
After the new building is put into use, orphans and disabled children supported by families and some children in counties and districts need to be hospitalized. According to the National Evaluation Standard for Secondary Child Social Welfare Institutions, the ratio of staff in child welfare institutions to infants and disabled children is 1: 1.5. According to the existing 122 orphans and disabled children, there should be 82 children, 25 children and 57 more children. The establishment of children's welfare homes needs to be solved urgently, otherwise it will be difficult to ensure the normal development of parenting, education, medical care and rehabilitation of orphans and disabled children.
Second, 20 18 working ideas
1. In accordance with the Detailed Rules for the Implementation of Evaluation Standards for Secondary Child Social Welfare Institutions in China, in order to maximize the interests of children, we will strengthen standardized management and strictly implement the system. One is the standardized management of children's life nursing; Second, do a good job in child prevention and health care; The third is to improve the drug management system; The fourth is to strengthen logistics support.
2. Prepare for the completion and opening ceremony of the comprehensive building of cerebral palsy rehabilitation hospital. According to the spirit of the document Notice of the General Office of Chifeng Municipal People's Government on Forwarding the Implementation Opinions of Chifeng Civil Affairs Bureau on Strengthening the Protection of Orphans, we will strengthen the construction of demonstration bases and improve the rehabilitation level of children with cerebral palsy. Rehabilitation training of cerebral palsy is a rescue work. For children with cerebral palsy who are in urgent need of rehabilitation, time is life and time is health. At the same time, it has the characteristics of long cycle, strong comprehensiveness, high technology content and strong technology orientation.
3, make full use of the advantages of social work pilot units, encourage our staff to actively participate in the social work teacher exam, so that our social work can go to a higher level.
4. Continue to do a good job in raising, treating, educating, rehabilitating and adopting abandoned babies in twelve counties. Let orphans and disabled children return to society and integrate into their families, so that they can grow up healthily and happily under the same blue sky of the motherland as other children. The support standard reaches 1400 yuan/month.
5. Coordinate with relevant departments to solve the problems of compulsory education for school-age children and employment and housing for older children in our hospital.
6. Strengthen medical and health management to ensure that sick children are treated and prevent the occurrence of various infectious diseases and epidemics. Continue to implement the long-term mechanism of "Tomorrow Plan" and perform surgical treatment on children with indications in our hospital.
7. Strengthen safety management, ensure the personal safety of children, eliminate potential safety hazards in time, and ensure that no accidents occur throughout the year.
Work Summary and Work Plan of Orphanage in 20 17 (II) During the work in 20 17, XX Social Welfare Institute closely focused on the spiritual requirements of the 19th National Congress of the Communist Party of China, took Scientific Outlook on Development as the guide, and focused on building a clean government, constantly strengthening the system construction and management requirements of the welfare home, forming a good work style and standardized operation mechanism, which worked for the whole year.
I. Work progress in 20 17 years
(1) The standardization work has been continuously deepened.
Since the beginning of this year, XX Social Welfare Institute has taken the strengthening of standardization construction as the leading factor, created a standardized service publicity environment by implementing various rules and regulations and service systems, further improved the professional ability and professionalism of the service staff, and created conditions for providing standardized and humanized services for the clients, which was sincerely welcomed by the clients.
1. Further refine the service standards.
Through careful investigation and discussion on the actual situation in our region and unit, our hospital has formulated advanced, standardized and operable service rules. Through service refinement, it not only provides customers with comprehensive service content, increases the service range selected by customers, but also enhances the service awareness and capacity building of service personnel. In order to make the service personnel realize the service upgrade in thought and action, our hospital has further established the consciousness of serving the people and being willing to contribute by distributing brochures and carrying out service standardization education.
2. Further strengthen standardized publicity.
In order to make the information related to standardization work open to the public in time, our hospital carries out standardization management publicity by making billboards, videos and brochures. Through extensive publicity, service personnel and clients have further understood the purpose, content and trend of standardized services, which has formed a good social atmosphere for further expanding standardized services and establishing standardized systems.
3. Improve the standardization organization.
In this year's standardization construction, our hospital has made great efforts to strengthen organizational leadership, capital investment and supervision responsibility, which has formed a strong organizational guarantee for the smooth completion of standardization work. In terms of organization and leadership, our hospital has set up a standardized management leading group, which focuses on the task decomposition, clear responsibilities, target effect, completion time limit and inspection methods of all departments, forming an organizational guarantee for the continuous improvement of standardized and detailed responsibilities. In terms of capital investment, our hospital has increased the investment in publicity funds and some affiliated facilities, forming a strong propaganda position for standardization propaganda, further improving the popularization rate of standardization knowledge. In terms of regulatory responsibility, after deliberation and discussion by the leading group of standardization management, our hospital has made strict arrangements for capital investment, system upgrade, service upgrade, democratic appraisal and rectification measures, which have achieved effective capital investment, well-founded system upgrade, satisfactory democratic appraisal and strong rectification measures, effectively maintained the seriousness of standardization construction, enhanced the discipline of cadres and workers and improved work efficiency.
(B) the building of a clean and honest party style has achieved tangible results.
Since the beginning of this year, according to the eight central regulations, the Opinions on Rectifying Work Style with Serious Work Discipline issued by the Commission Office and the Administrative Office of the Communist Party of China, the Implementation Plan of Special Activities of Rectifying Work Style with Serious Work Discipline in Alxa League and the Implementation Plan of Special Activities of XX Civil Affairs Bureau with Serious Work Discipline as the main content, combined with the actual work of our hospital, the Implementation Plan of "Planting Trees" in XX Social Welfare Institute has been formulated. Through the activity of "planting trees", the discipline of the unit has been further strengthened, and a good working atmosphere has been created for creating a harmonious, efficient and service welfare institution. During the activity, our hospital mainly carried out the following activities:
First, strengthen the education of clean government. The party branch of the welfare home adheres to the formulation of "three meetings and one lesson", and promotes the quality training of the cadres in party member by organizing the staff of the whole hospital in party member to study the Code of Integrity, the spirit of the 19th National Congress of the Communist Party of China, the eight central regulations and traditional virtues. Our college also encourages party member cadres to devote themselves to the cause of serving the people by "learning while practicing". Through the "I am on duty" activity, cadres and workers seriously bathe orphans, wash clothes, impart knowledge, send water, send meals and help the elderly wash their faces during the duty period. Through activities, the broad masses of cadres and workers not only enhanced their personal dedication, but also improved their theoretical understanding and behavioral literacy through service.
Second, strengthen system construction. By constantly improving the supervision system, our hospital has formed a good atmosphere of mutual help, mutual supervision and everyone's responsibility, avoiding the problems of privilege and "one pen". In terms of personal requirements, our hospital has strengthened personal management by signing a personal commitment letter and linking it with performance pay, which provides a perfect discipline guarantee for improving service quality, promoting service efficiency and strengthening personal cultivation. In supervision, hospital leaders take the lead in observing hospital rules and regulations. Go to work on time, hold a democratic meeting in time to discuss and study major issues. Through the responsibility of leading cadres, the broad masses of workers can actively learn from them, thus forming a good atmosphere in the whole hospital. On this basis, the party branch of the welfare home regards strengthening the system construction as the main guarantee for the risk management of clean government, and has established and improved various systems such as collective leadership and division of responsibilities, important situation reports, soliciting opinions on major decisions, and established a system of accountability for decision-making mistakes. Gradually promote the openness of government affairs and party affairs such as finance, food and procurement. It has truly formed an effective mechanism for managing power, doing things according to the system and managing people by the system, ensuring that all work is carried out in an orderly and rule-based manner.
Third, strengthen supervision and inspection. The party branch of the welfare home strictly implements democratic centralism, the rules of procedure of the leading group and the democratic life meeting, actively carries out inner-party inquiries and questions, and uses party member's personal talk about honesty and integrity to strengthen the supervision of party member's clean and honest administration. In order to better enhance the effectiveness of the risk management of clean government, XX Social Welfare Institute has widely solicited opinions from hospitals and the public through various forms, such as holding forums attended by social people, issuing consultation forms and setting up suggestion boxes. Implement the service public commitment system and take the initiative to accept the supervision of hospitals and society.
(3) Seriously implement the policies and standards of the higher authorities.
1, strictly related living standards.
The living standard of welfare institutions has always been the basic content of our hospital's service and development for the people, and it is also the main direction of our hospital. In order to better implement the living standards of residents, our hospital has introduced the menu publicity system, the material procurement publicity system and the management Committee hearing system. The formulation and implementation of these systems enable clients to clearly know what they eat and how much meat and vegetables they eat each week, which enhances the transparency of the implementation of living standards and is deeply supported and trusted by the vast number of clients. Our hospital has always adhered to the standard of centralized support for the "three noes" elderly and orphans, strictly implemented it, and earmarked funds to ensure the basic rights and interests of the vast number of clients.
2. Earnestly perform the duties of life security.
In daily work, our hospital always puts the service for orphans in the first place, not only strictly guarantees the food standard, but also strengthens the service guarantee in daily life, achieving all-round service and ensuring the normal life of the clients. By sending orphans to and from school and providing course guidance after school, orphans have a better understanding of their study life and improve their self-reliance and love for learning.
3. The service system has been continuously improved.
Love is the foundation of service, and system is the guarantee of service. In order to better standardize the service standard, let the general public enjoy the regular service content and improve the residents' satisfaction, our hospital has been constantly refining and standardizing the service system, weaving a strong system guarantee network for service standardization. In terms of service details, our hospital has formulated a shift record system to solve the problem of intermittent and repeated service; In terms of service direction, our hospital has established a service heart-to-heart system, which enables service personnel to take corresponding services according to the changes of residents' time, climate, body and mood, and forms a humanized service oriented to residents' needs. In terms of democracy and openness, our hospital has increased the number of members of the management Committee and the scope of discussion, forming a good atmosphere for residents, residents' relatives and social supervisors to supervise and correct matters involving residents' interests, regardless of major issues.
Second, the existing problems
(1) Some people in our hospital are not skilled in their work and their responsibilities are unclear, mainly because some people are not familiar with the standardization construction since its implementation. Our hospital will further improve the professional level of employees through continuous publicity, study and practice, so that they can adapt to the new work requirements as soon as possible.
(2) The work of clean government has a long way to go. Although our hospital has made some achievements in strengthening management, its uncertainty still exists. In the next step, our hospital will continue to do a good job in building a clean government in the unit, so that the change of work style will continue to deepen.
Three. 20 18 year work plan
Since 2065438+2007, our hospital has always maintained high morale, actively sought development and made great progress. In the work of 20 18, our hospital will continue to steadily push forward all the work with a highly responsible attitude to the people. The main work is as follows:
1, actively do a good job in the establishment of standardization construction demonstration units.
(1) Actively do a good job in document sorting, sort and file the standardization related documents in the hospital before July 22, and make preparations for document acceptance.
(2) To further carry out the standardization propaganda work, so that the standardization management work can be publicized and popularized, so that the vast number of clients and all sectors of society can further understand the standardization service of our hospital.
(3) Further improve the system inspection and continuous improvement mechanism. Through the continuous improvement of the inspection mechanism, the standardization construction of the unit will be more perfect.
(4) Do a good job in performance evaluation, and further improve the performance of standardization construction through democratic evaluation, service object evaluation and social impact evaluation, so as to lay a good foundation for standardization inspection.
2. Actively do a good job in party building.
(1) Earnestly carry out the activity of "Rectifying Achievements", continuously deepen the activity, and better promote the cadres and workers to change their work style and improve their efficiency.
(2) Conscientiously implement the requirements of the "three modernizations and five educations" activities, further strengthen the construction of party organizations and the management of party member, and urge the vast number of party member to actively participate, keep close contact with the masses and serve the people wholeheartedly. Taking strengthening the Party branch construction and party member's self-cultivation as the breakthrough point, we will strive to create a new situation in which the Party branch and party member serve the people and innovate themselves.
(3) Carry out the "Six Grasps and Six Trees" activity of the General Party Branch of the Civil Affairs Bureau of the Union, and establish a good sense of party member's norms, masses, subjects, models and images through education, management, service, security and style, so as to further improve the work of the Party branch in managing party member and stimulating party member's potential.
3. Strengthen the building of a clean government. In the second half of the year, our hospital will sort out various rules and regulations centered on post responsibility system, such as administrative management, medical treatment, rehabilitation treatment, financial management, file management, logistics support, fire safety, etc., and further strengthen the seriousness and legitimacy of unit management through system sorting to ensure the effectiveness of clean government work and the satisfaction of the people.
4. Implement various policy standards and service systems. Through the establishment of the system, we will promote the development of service content in a comprehensive, formal and operational direction. Efforts should be made to institutionalize service work and form a good situation of promoting service with system and strengthening satisfaction with system.
20 17 year work summary and 20 18 year work plan (3) 20 17 year is the first year of the "Twelfth Five-Year Plan". With the support of the leaders of the Municipal Bureau Party Committee and the competent departments, our hospital has made great efforts and made active efforts to standardize and normalize all the work in accordance with the objectives and tasks assigned by the Municipal Bureau Party Committee at the beginning of the year. The construction of cadres and workers has been further strengthened; Management pays attention to science and standardization; The level of care, treatment, education and health of orphans and disabled children has been significantly improved; Children's rehabilitation and medical services have been newly expanded; A good atmosphere of harmony, stability, health and progress has been constantly formed. The work of the past year is now reported as follows:
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