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Learning Support Service of Distance and Continuing Education College of Beijing Jiaotong University
Modern distance education provides more people with learning opportunities through modern means. Students learn at their own pace, and teachers are no longer lecturers, but helpers and mentors. In the environment of separation of time and space between teachers and students in distance education, in order to ensure learning efficiency and teaching quality, there must be a suitable learning support service system, which is also an important guarantee for students to successfully complete their studies. Academic support services are provided by course teachers, mainly to provide all kinds of help to students who encounter cognitive problems or difficulties in the process of professional learning, and run through all teaching links such as teaching, learning, counseling and evaluation. Including lectures and answering questions, course arrangement, course guidance, organization of learning activities, assessment of learning content and evaluation of learning effect, as well as the guidance of learning methods and learning doubts provided in course guidance.

Non-academic support service is an important part of the learning support service system, which mainly provides help for the problems or difficulties encountered by distance learners in the learning process outside their professional knowledge, and runs through the whole learning process of learners. Including consulting services, personalized and humanized daily management services, learning process monitoring and quality management, resource services, technical support and facilities services, learning strategy training and cultivation, mental health consultation and help, and so on.

Academic and non-academic support services are student-centered, focusing on the main problems in learning and exposing students to all kinds of knowledge.

Learning without geographical restrictions. Moreover, the diploma of continuing education college is also recognized by the state.