As a kind of public transport, the subway has fulfilled the requirements of the government and society for creating a safe and comfortable passenger environment. As a logistics service provider in the field of passenger transport, passenger service personnel play an important role in maintaining passenger transport service standards and providing high-quality passenger transport services. They must adhere to the values of professional ethics, pay attention to professional ethics, improve professional ethics, enhance service awareness, improve passenger satisfaction, and strive to create a good atmosphere for passenger service.

Drivers and passengers must strictly abide by national policies, laws and regulations, and strictly implement the rules and regulations of passenger transport industry management and the station management system of our station. We must strictly fulfill the station's service commitment to passengers, adhere to the service tenet of "passengers first, service first", and achieve civilized operation and polite service.