operating duty

job requirement

workflow

I. Office

internal affairs

1, office environment

Bright and neat

No dust

The furniture is neatly arranged.

There are no papers piled up on the desk.

File neatness and specification

The books are neatly arranged.

1, go to work on time every day.

2. Open the window for ventilation.

3. Clean the office: wipe the desk, chair, filing cabinet and window sill once a day.

4. Clean up flowers and trees: flowers change water once a day, and other flowers and trees have no dead leaves and weeds.

5. Prepare tea for the chairman (when the chairman is in the office).

6. Clean the desk before work every day, and close the doors and windows, power supply, etc.

7. Clean up the office and domestic garbage in time, and don't let the garbage stay indoors for the night.

8. Vacuum once every two weeks.

2. Information management

Complete process

Reasonable classification

Handle in time

management norm

1. Identify all documents, register them by category, and then handle them separately.

2. Foreign red-headed documents: fill in the receipt processing form, ask the Zhou Pu Secretariat Office for the receipt number, deliver it in time, and leave records.

3. Internal red-headed document: record the receipt and put it in the folder for processing, which is convenient for the chairman to read.

4. External official letters, notices and written materials: send them to the Chairman for reading and approval in time, and handle them correctly according to the Chairman's instructions (non-urgent documents and materials are put in the folder for processing).

5. Internal notices and reports: send them to the Chairman for reading in time, and handle them correctly according to the Chairman's instructions (non-urgent documents and materials are put in the folder for processing).

6. If each department (unit) of the company sends the signature of the chairman, it will be delivered in time according to the opinions of the sender.

7, important and urgent documents, must remind the chairman.

8. Clean up the documents sent to the Chairman for instructions and reading once a day, and check the registration records.

9, according to the accumulated documents filed in time, and make corresponding records, easy to refer to.

Second, receive guests.

Elegant and polite

Spread out the welcome mat

1, smile like tea.

2. Ask the guest: the purpose of the visit, whether there is an appointment and identity.

Step 3 ask for a business card.

4. Ask the chairman for instructions in time.

5. Introduce the reception according to the chairman's opinion (continue tea as appropriate).

6. According to the time and work level of the guests' visit, determine whether the guests have meals or banquets after consulting the leaders.

Third, conference services.

1. Board of Directors

Fully prepared

It's completely arranged

be well received

Perfect organization

1, drafting of the meeting agenda.

2. Identify the participants.

3. Draft and send the meeting notice.

4. Prepare meeting documents.

5. Determine the meeting place and venue layout.

6. Meeting sign-in and record.

7. Reception of participants.

2. Working meeting

1, check whether the site environment is clean and tidy.

2. Check whether the meeting notice is in place.

3. Check whether the meeting documents are ready.

4. Reception of conference personnel.

5. Services during the conference.