In June 2022, Beijing Hi-Learning Zhuoao Education Technology Co., Ltd. suddenly became a hot brand in the education and training industry, but unfortunately, its popularity rose only because of false propaganda and news of refusing to refund.
Beijing Hi-Learning Zhuoao Education Technology Co., Ltd. is also known as Hi-Learning Network. Many people know this brand for the first time because of a lot of advertisements. With the continuous improvement of brand awareness, Beijing Hi-Learning Zhuoao Education Technology Co., Ltd. has really entered a mature stage of rapid development.
However, behind the rapid development, hidden dangers and accidents are hidden. Around April this year, students from Beijing Hi-Learning Zhuoao Education Technology Co., Ltd. broke the news that Hi-Learning.com had some problems such as false propaganda and passive teaching. According to students' feedback, Beijing Hi-Learning Zhuoao Education Technology Co., Ltd. is a platform-based education brand focusing on vocational skills education.
Many students are aiming at its high popularity, and reported to the first-class constructor and other related courses of this institution. Some of them place orders for payment on Taobao platform, and some of them directly register for payment online. After paying the fees, the students were arranged to attend classes one after another, but only one week later, many students found that there were problems with the teaching methods and attitudes of teachers who liked learning. Especially in teaching methods and teaching quality, many shortcomings and deficiencies are exposed.
It is quite different from the statement in the previous advertisement. Some students said that studying online for more than a week is not as effective as studying by yourself for three days. Therefore, students question the professionalism of the curriculum and teaching team, and think that the current state can't help students pass the exam smoothly.
In order to reduce unnecessary losses, the students began to communicate with the sales staff, hoping to get a refund, and the relevant staff also said that they would actively coordinate and follow up this matter. But the next day, when they asked about the progress, the salesperson said that official website could only get a refund through Hi. They have no right to operate this matter, and many students have encountered such a situation.
In the follow-up negotiation and communication, Hi-Learning.com also implicitly expressed that the refund could not be made, which caused students' opposition and the refund work was put on hold. In order to solve the problem as soon as possible, the relevant departments have also stepped in after understanding the situation, and we also hope that this matter can be properly solved as soon as possible.