With the birth of ITIL v3, APMG, the official provider of certification services, will lead the new ITIL examination and training. APMG is a global enterprise providing accreditation and certification services. It helps end users develop professional skills and improve organizational processes through UKAS's global best practices and independent certification by third parties. The international examination team composed of 16 professional members from all over the world put forward the qualification certificate structure of ITIL v3, including the following four levels:

Foundation: equivalent to (foundation); ITIL v2 basic level

Life cycle module and capability model module Life cycle module &; Competency module): replace ITIL v2 practitioners); The ability combination model from five life cycles and two paths respectively;

Expert level: equivalent to ITIL v2 service manager); Level;

Master): the highest level of ITIL certification;