Dear employees:
(used when meeting in the afternoon) Good afternoon.
Here, why the company carried out the "three-standard integrated management system" certification activities, the problems exposed in the first internal audit process of the company at present, and the specific arrangements for the certification work in the next stage of the company were explained in detail to the employees present. First of all, we will learn the basic knowledge of implementing the three-standard integrated management system.
First of all, what is the three-standard integrated management system?
The three standards refer to GB/T 1900 1 quality management system, GB/T2400 1 environmental management system and BG/T2800 1 occupational health and safety management system.
Second, what is the company's management policy?
Protect the ecological environment and care about the health of employees; Style in the printing age, create brilliance hand in hand.
3. What are the important environmental factors of the company?
Important environmental factors refer to environmental factors that have or may have significant environmental impact. At present, the company has 15 important environmental factors. 1. Disposal of waste ink and thinner; 2. Disposal of ink barrel and diluent barrel; 3, ink rag processing; 4. Electricity consumption; 5, the consumption of paper; 6. Steam consumption; 7. fire; 8. Disposal of domestic garbage; 9. Disposal of waste batteries; 10, waste oil treatment; 1 1, exhaust emission; 12, explosion; 13. Disposal of waste anodic alumina: 14. Disposal of waste developer; 15, Disposal of Waste Heat Transfer Oil
4. What are the main hazards of the company?
A major hazard source refers to a major state or source that may lead to disease, property loss, damage to the working environment or a combination of these situations. At present, the company's major hazards mainly include: 1, static electricity, metal collision, improper fire protection in ink auxiliary materials warehouse; 2. Improper fire fighting in paper warehouse, waste paper warehouse and finished product warehouse; 3. Gravure printing static electricity of1# line, 2# line, 3# line and 4# line; 3. Mechanical injury; 4. noise; 5. The safety valve of the air pressure tank is faulty; 6. The canteen gas tank is improperly used and poorly managed.
Since June 5438+February last year, the company has carried out the certification consultation activities of GB/T 1900 1 quality management system, GB/T2400 1 environmental management system and BG/T2800 1 occupational health and safety management system, and it is planned to be in late July. The integrated management system of three standards began trial operation in May. Since the beginning of operation, all functional departments have been able to complete various management tasks according to the requirements of the company's management manual and program documents, and achieved certain results. However, during the first internal audit, many problems in various departments were also exposed, mainly due to insufficient ideological attention and unclear job responsibilities and certification purposes. Here, according to the requirements of the company's office meeting, explain the purpose and requirements of the integration of three certificates to all employees.
The purpose and function of company certification
ISO9000 (Quality Management) /ISO 14000 (Environmental Management) /OSHMS 18000 (Occupational Health and Safety Management) family standards formulated by the International Organization for Standardization are the most widely used management standards in the world, which are authoritative, instructive and universal, and reflect the idea of sustainable competitive development of enterprises. These three system standards are based on three key production factors: quality management, environmental management and safety management. It is a supplement and perfection to our previous management system to use PDCA process cycle management mode to standardize and systematically manage enterprises and enhance their core competitiveness. There is no doubt that we can improve the management level through system certification. However, improving the management level of enterprises is not the most fundamental goal of system certification. The market access problem should be solved first in the standards of O9000, ISO 14000 and OHSAS 18000. In other words, they exist to protect the fairness of competition. To operate in the market, the management system should meet the requirements of these standards, which is the minimum requirement. The universal applicability of ISO9000, ISO 14000 and OHSAS 18000 serves this purpose. Obtaining the "three-in-one" certification means getting a pass to participate in the world market competition. Our company has a deep understanding of this. In the process of participating in the bidding of major cigarette factories and other customers, enterprises without certification are blocked from the bidding threshold. When customers evaluate our company, we can't provide strong evidence for the company's certification (Shijiazhuang Cigarette Factory, Harbin Cigarette Factory and Jinan Cigarette Factory conducted on-site inspection and qualification evaluation on our company in 2004 respectively, and through communication between the two sides, customers put forward many valuable opinions on our future work), which has caused great resistance to our market development and market consolidation. Therefore, the certification work is imminent, which is a powerful means to improve our current management work and the demand of market competition. In order to be in an invincible position in the tide of the market, we must do a good job in certification and raise the management level to a big step.
From July 9, 2005 to July 20, 2005, Mr. Yang, the certification consultant of mr. yi and Shandong Technical Supervision Bureau, and the internal audit team of our company conducted the first internal audit of nine functional departments. Many problems were found through the audit (***93), and it is hoped that all departments will carefully check the list of audit problems of their own departments and rectify them immediately.
First, the common problems in various departments:
1. This department has no list of controlled documents (list of procedure documents and operation documents).
2. The department did not record the list of forms.
3, training is not in place, employees will not say management policy, management objectives, target assessment methods. (Training plan and training record cannot be provided)
4, can't provide a list of important environmental factors and major hazards list, can't explain how to control the important environmental factors and major hazards of this department.
5. Spot check a few employees who don't know much about environmental factors and hazards (especially the environmental factors and hazards of this operating position).
6. The environmental sanitation of all departments should be further rectified.
7.MSDS (characteristics of hazardous chemicals) need to be further collected.
I can't tell you about the implementation of laws and regulations in this department.
9. The management plan has not been specifically implemented.
10. There is no drill record for emergency plan (poisoning, mechanical injury).
Second, the technology development office.
1. Some responsibilities are incomplete (the quality manual needs to be further supplemented)
2. The collection and treatment control of developer and plate-making waste liquid is not in place, and there is no specific treatment method.
3. nitric acid management is not in place.
4. The fire extinguisher in the plate-making room exceeds the annual inspection time.
5. The product design and development procedures have not been completed.
6. Unable to provide relevant impact records to relevant parties.
7. Unable to provide waste disposal records.
8. There is no record of customer property registration.
9. The file filing management is not perfect.
Third, offset printing workshop
1, a switch in the printing room is on the outer edge of the table, which does not meet the requirements.
2. The collection of waste liquid in the printing room was not carried out, and there were no designated containers and records.
3. Too much water is used for printing plates. Can we consider recycling?
4. The lighting wires in the selection process of the first page of the offset printing workshop do not meet the requirements.
5. In the offset printing workshop area, the product identification is not in place.
6. The control of nonconforming products is not in place. If waste printed materials are used as backing plates, the records provided for handling nonconforming products do not conform to the unified format of the company.
7. There is no fire extinguisher in the ink distribution room.
8. Ink mixing records are not standardized.
9. In the daily production of the workshop, we should further consider the norms of consumption statistics.
10. Insufficient monitoring records during production (lack of inspection records during production)
1 1. The corrugator in the corrugating workshop has no protective cover.
12, boiler room operation procedures are not comprehensive, and there is no operation record.
13, incomplete hazard identification, serious hazard (hand pressure often occurs in molding machine)
14. Are there confirmation standards and records for special procedures?
Fourth, the office.
1, unable to provide corresponding training plans and records.
2, can't provide office supplies recycling records (trade-in).
3. There is no work instruction for the canteen mixer.
4. Unable to provide evidence for supplier control, QS food products are not clearly defined in the procurement system.
5. Cooked food board and raw food board are not separated (no cooked food board)
6. Inconsistent description of responsibilities (adjust the description of responsibilities in the management manual)
7. Unable to provide vehicle safety inspection records.
8. There is no record of exerting influence on gas stations and maintenance points.
9. There is no monthly accident report.
10, there is no record of gas station and maintenance point.
Verb (abbreviation for verb) equipment department
1. There is no inspection record for the equipment inspection in the equipment office.
2. Measuring instruments exceed the annual inspection date.
3. Waste disposal records?
4. Incomplete description of responsibilities (modify the description of responsibilities in the management manual)
5, electricity, water energy consumption plan and monitoring records?
6. The evaluation results in the price list of environmental factors do not correspond to the list of important environmental factors.
7. There is no evaluation record of procurement and supply.
8. The data required to be controlled by the work instruction is not quantified.
9. There are no laboratory operating standards.
10. There is no maintenance record for desulfurization device in boiler room.
1 1, environmental factors and hazards have not been evaluated for the air compressor room.
Six, enterprise management office
1. The workers' congress has not been held (August is recommended).
2. Previous accident investigations cannot provide detailed explanations.
3. Infrastructure (Phase II) cannot provide EIA report.
4. Lack of employee representative management system and control room management system.
5. The ink thinner room in the workshop is unattended.
6. The collection of laws and regulations (standards) is not uniform.
7, monitoring operation department on duty record is not complete.
8. The management plan was not monitored and implemented.
9. Waste disposal records cannot be provided.
Seven. Sales department
1. There is no sign-in procedure for the customer's order, and there is no authentication procedure for the handover with the production quality control department.
2. The contract review document needs to be revised.
3. The warehouse keeper (auxiliary material warehouse) is not clear about the important environmental factors.
4. The manufacturer of labor insurance products cannot provide business license.
5. Some materials (anodized aluminum) in the auxiliary materials warehouse are not clearly marked, and the test materials are mixed with normal materials.
6. The material warehousing quality inspection sheet cannot be provided completely (check the record of Crown anodized on June 24th).
7. Some diluents (ethanol) in the ink library are not marked.
8. Customer visits cannot provide records.
9. Customer satisfaction control procedures need to be revised (the recovery rate of customer satisfaction questionnaire should exceed 70%).
10. The warehouse manager doesn't know the company's emergency knowledge (such as emergency telephone number and contact person, etc.). ).
1 1. Unable to provide waste disposal records.
VIII. Gravure Printing Workshop
1, not clear about the special process.
2. Lack of sample card list of departmental products.
3. The questions and answers about waste disposal are not clear.
4. The emergency contact person and telephone number are unclear.
5. Waste disposal records cannot be provided.
6. The responsibility of employees for this position is not clear.
7. The workshop staff are not clear about the management representative of the company and the employee representative of the department.
8. The employee (selected page) is not clear about the product (polishing) inspection standard.
9. Employees (special pages) are not clear about the location and quantity of fire-fighting equipment.
10, 6 employees did not wear work clothes.
1 1. The waste cutting area of the workshop is not clearly marked, and it is placed in confusion and there is no passage.
Nine, production quality control department
1. The procedures for the marketing department to receive the order notice are incomplete.
2. The signature procedure of the quality inspector in the product inspection record is incomplete.
3. The smoothness test in the inspection report (newspaper on June 7th, standard ≥ 150 seconds, actually measured 142 seconds, 134 seconds) should be unqualified, but the quality inspector judged it as qualified.
4. The material inspection report does not reflect the sampling quantity.
5. Incomplete records of production process
6. The test instrument has exceeded the calibration validity period.
7. Unable to provide waste disposal records.
8. I don't know the management representative of the company and the employee representative of this department.
In view of the problems exposed in this internal audit, according to the requirements of the company's office meeting, all departments should make rectification within a time limit according to the company's requirements. Led by the Enterprise Management Office, we will intensify publicity and training, conduct regular spot checks and assessments, and implement the three-standard integration system. The specific requirements are as follows.
1, all functional departments and employees should constantly improve the importance of certification and standard implementation, and put certification and standard implementation at the top of their daily work. All work should be closer to the implementation of standards, and the heads of various departments and internal auditors should play a vital role in publicity and training. This work is specially assessed by the Enterprise Management Office, and recently written materials are distributed to all functional departments of the company.
2. Strengthen training and enhance the communication ability between departments and employees. At present, only a few people know the purpose and requirements of certification and the terminology of the three management systems. Although we passed the examination, many contents of the standard have been posted on the wall. But many people don't ask. It seems that certification has nothing to do with yourself, but it is actually a matter for the certification office and company leaders. If you don't pay enough attention to it ideologically, your actions can be imagined. All departments are required to carefully formulate internal training plans and organize their employees to conduct one-hour training every day through various problems exposed in the first internal audit. Training should be effective, and all departments should post evaluation training results and keep training records. This kind of training needs to organize the study and training of the department. The main contents of the training include: the company's management policy, objectives and departmental objectives. Laws, regulations, standards and level 3 documents related to this department. Further identify and understand hazards and environmental factors. Company management representatives and departmental staff representatives, etc. The training work is evaluated once a week by the members of the internal audit team of the company, and the evaluation results are published.
3. The records are accurate and complete. The most important thing in certification audit is evidence. And the most powerful evidence provided is the record. According to the first internal audit, our records are not perfect and the format is not uniform, especially the monitoring records of the production process are few. For example, how long it takes to measure the viscosity of ink and how much range to control. We haven't done enough work to establish the daily production report. Therefore, we should improve our records and standardize our behavior according to the requirements of standards.
According to the requirements of the company's office meeting, the operation and quality of the trinity management system, internal and external audit are linked to the company's economic responsibility system in 2005. For the problems existing in the first internal audit, if the rectification is not carried out during the second audit or the rectification is not in place, the responsible department and responsible person will be fined 200-500 yuan each. After the company successfully passes the external audit, the company will give a reward of 1000-3000 yuan to the department that does a good job in the operation quality and audit of the certification work. It is hoped that all departments will do a good job in certification and standardization in accordance with the above requirements, lay a solid foundation for the smooth implementation and operation of the company's three-standard integrated management system, external audit and evidence collection, and improve the company's management level.