1. Standardized image: When a person comes to your hotel or company, he will know if it is an upscale place when he sees the image of the waiter. For customers, the first impression of seeing your waiter is a standardized image, so the image problem is the most critical point for the waiter of a hotel or company.

2. Polite language: This is the most crucial point besides standardizing the image. Imagine if a waiter keeps his mouth shut or uses other impolite language, will the guests be satisfied? Therefore, language politeness is the most basic requirement of a waiter.

3. Emergency handling: For waiters, they are part of the crowd who are in direct contact with the guests. They are in the service industry themselves, so they will definitely encounter quite a few emergencies in their daily work. At this time, a waiter who knows first aid is particularly critical.

4. Service attitude: In fact, most of the guests are quite accommodating. When many people have language or physical conflicts with waiters, it is because the waiters have a bad attitude. Customers are naturally unhappy, which will lead to physical or language conflicts.

Job responsibilities of waiters

1, pack up gfd, put on light makeup, arrive on time, don't be late, leave early, obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

2. Know the number and time of dining before going to work, know whether the guests have other special requirements, and provide personalized service.

3. Before the formal dinner, according to the arrangement of the foreman, carefully clean the tables, chairs and dining room, lay the dining room, and prepare all kinds of supplies to ensure normal business use.

4. Stand at the appointed time, smile naturally on your face, and greet the guests with full spirit.