Since the beginning of this year, with the care and guidance of the company leaders and the strong support of colleagues, the quality control department has successfully completed all the work this year. Now I will summarize my experience in the past year, please criticize and correct me, thank you!
1. Use the concept of systematization and standardization in department management to standardize the workflow of quality control department;
The personnel situation of the quality control department this year is as follows: the manpower of the quality control department: at present, there are 8 people, with a wide range of control, including feeding, warehousing, shipping and production processes. In addition, in the second half of the year, the company strengthened the construction of quality control team, the quality control department also strengthened the internal training for inspectors, and at the same time strengthened the control of raw materials and stored products, and the workload also increased. In this case, it is necessary to strengthen departmental management and make quality management systematic and standardized. The following measures have been taken:
1. Record the work of the day with daily report, summarize the work of this week or month with weekly and monthly reports, and make the work plan for next week. Each person in charge should act according to the plan, and track, verify and ensure the completion of the overall task.
2. Standardize the control operation and product standards of the quality control department in the form of documents, so that inspectors can operate in strict accordance with the documents and standardize the operation. In view of the inconsistency between the original incoming and outgoing inspection methods and judgment standards, inspectors should often discuss with each other during the inspection process, formulate relevant defective samples for warehousing, find product standards and personally participate in functional testing to form standard documents. A number of documents and forms, such as inspection items and judgment standards of raw materials and finished products, have been revised and drafted one after another to provide judgment standards for operators. A list of some factory files is as follows:
Revision of departmental documents
Serial number file name
1 Inspection standard for packing cartons
2 mold inspection standards
3IQC inspection specification
4 supplier evaluation regulations
5 finished product warehousing inspection specification
6 finished product delivery inspection specification
3. The quality objectives of the quality control department are established, including the missed inspection rate of incoming materials and finished products, the tracking and handling rate of quality anomalies, and the qualified rate of outgoing batches to ensure the quality of quality control.
4. Strengthen the study of skills and knowledge, and learn the knowledge of testing and quality inspection. In order to expand the production capacity, when the department is short of manpower, it will test the comprehensive quality monitoring ability of personnel and ensure the completion of the department's objectives and tasks.
Second, improve the quality management system to ensure the normal operation of the system:
In 2009, the following projects were initially launched and implemented:
1. In order to ensure the normal operation of the system, the quality management system of ISO900 1:2000: 2000 (No.65438+February 23rd) passed the annual supervision and inspection of the third party.
2. Statistical statements improve quality records and statistics, and now weekly and monthly quality statistics have been formed, which can intuitively reflect the quality status of each period, so that all responsible departments/personnel can take effective measures to improve immediately.
3. Improve the company's quality objectives and indicators, and formulate statistics and corrective and preventive measures. Through the management review meeting, the company's quality objectives were revised in the departmental quality objectives in the first half of 20 10. And through the "quality monthly report", the achievement of the target indicators is truly counted, and the achievement of the target indicators is intuitively reflected. Track the target indicators that are not up to standard, ask the responsible unit to improve and ensure the realization of the target indicators.
Preliminary planned projects in 2009:.
1. For the quality problems of finished products that have been put into storage, rework operations should be standardized.
2. Continue to strengthen the warehousing control of products and improve the delivery qualification rate;
3. Formulate the company's overall goals, stage goals and departmental goals in 2009.
4. Some opinions on formulating documents need to be operable, that is, they are formulated according to real reasons or needs, and the improvement measures have not been effectively implemented, but the follow-up effect of the countermeasures or the rationality of the countermeasures have not been fundamentally verified.
Three, strict quality control, improve the control process and detection means:
1. Feed quality control:
1). revised the IQC incoming inspection operation specification, IQC incoming quality inspection items and judgment standards and other documents, and standardized the incoming inspection operation process and inspection standards.
2) Strict incoming inspection. Statistical inspection of 30 1 batch materials began in September, and 8 batches were found to be unqualified.
2. Finished product quality control:
1). The documents such as QC finished product warehousing inspection operation specification, production finished product packaging inspection operation specification, QC finished product inspection items and judgment standards are formulated, and the finished product inspection operation and inspection standards are standardized.
2) Strengthen process quality control, design process quality statistical reports for production departments, and strengthen process quality statistical analysis. The unqualified items detected by OQC require the production department to improve. The results of finished product inspection this year show that the quality of process inspection has been greatly improved, and the average defective rate of finished products has dropped from 10% last year to 2.2% this year, an increase of nearly 7.8 percentage points.
Four. Summary of overall work in 2009:
1. Looking back on the past year, with the efforts of all quality control personnel, the quality control department has achieved: work is based on process, judgment is based on standards, work is basically recorded, data statistics are systematic and standardized, and quality objectives have been achieved.
2. On the other hand, from the analysis of the quality problems throughout the year, it also shows that the existing quality control methods are not perfect and there are loopholes. Mainly due to the lack of product inspection means and inspection technology. This is also the place where the quality control department has not done enough inspection work this year and encountered the greatest difficulty. We must pay attention to the research and planning of inspection means and methods.
Can really put an end to repeated questions and habitual bad identification.
V 20 10 quality control work plan:
Time flies, and in a blink of an eye, it will enter the Year of the Tiger. At the moment when the company is brewing breakthrough development and moving towards standardized and institutionalized management development, facing the emerging new products and market changes, quality control has a long way to go.
1. In the past year, people in the quality control department felt that the company paid more and more attention to quality work. The quality control department will continue to provide in-depth guidance to the quality work of various departments according to the overall goals set by the company. Improve the quality of quality personnel and follow up new products and standards in time. Do a good job in 20 10 quality management planning, strictly control the quality, and ensure that the company's product quality meets customer needs. In quality control, we should make great efforts to strengthen the analysis, research and planning of product inspection means, projects and methods. If necessary, we will introduce the quality function of QE project into the quality system control, and strengthen the statistics of quality objectives and the tracking of quality anomalies.
2. Although the quality control mechanism has been established, it still needs to be further improved. In the future, we will take the opportunity of ISO900 1:2008: 2008 on-site or delivery of internal auditor training to re-establish the "internal auditor team" and comprehensively carry out the quality system work. Strengthen the supervision and inspection of the quality system of each department to ensure the effectiveness, suitability and adequacy of the quality system.