The number of jobs in enterprises is limited, and the development of talents is limited, which can't satisfy the individual's growth desire and motivation. What should I do?
Enterprises still rely on talents for many years, and talents are lost, and the performance of enterprises is also lost. What should I do?
What if the enterprise hires external experts for training or project consultation, and it is difficult to transform knowledge, ability and performance one after another?
In an enterprise, 80% performance is usually created by 20% people. How to copy 20% successful experience to 80% employees?
How to activate the experience of business experts and make these experiences become the driving force for enterprises to continue to add value?
How to extract hidden experiences from the brains of business experts and turn these experiences into assets inherited by enterprises?
How to master a set of extraction methods, quickly empower the experience of top personnel to all employees, and increase the profit share by 10 times?
Hook clue, wisdom funnel, knowledge Rubik's cube, schema structuring: extracting solutions to problems from situational clues, the overall performance of the enterprise is improved from the top of 10 to 100. From extracting successful cases to extracting workshops, from knowledge structure to personnel training, the ability of employees to analyze and solve problems was improved, and the enterprise performance was 65438+.
? Learning is the foundation, thinking is the path, and experience refining is the core of increasing production and realizing cash!
Course advantages:
● Empowering the core of extraction: let students master the theory and method of extraction and improve the ability of extractors; Process to improve efficiency
● Integrate excellent experience into planning processes and standards to improve performance and productivity;
● Talent incentive path: create a benchmarking culture and activate the team's vitality and fighting atmosphere with the power of example;
● Training landing tools: incubating experience into practical tools such as learning manuals, micro-courses, forms and case bases;
● Intellectual property mining: help organizations build knowledge case base and improve organizational mind with excellent experience;
● Value promotion network: it runs through the learning network from top to bottom to promote the collaborative value promotion network of the organization;
?
Course duration: 2 days, 6 hours/day.
Course object: grass-roots personnel, project managers, operation and sales, and all employees in enterprises.
Course mode: lecturer+case analysis+video interaction+scenario simulation+practical operation.
Curriculum research: confirm the output results (cases and materials) of the course in advance.
course syllabus
Introduction: Preparation before class
Question introduction: What is the pain point of management?
Guidance: Where is the extracted value?
Case: How did $2 rise by 5000 times?
Lecture 1: Genetic analysis of case background
First, talk about the concept of case.
1. Define characteristics-situational, realistic and typical.
2. Conceptual distinction-comparing work summaries and stories.
3. Classification-Size, direction and use
Second, the theory: the value of the case
1.DOTO curve
D: Establish a case base
O: online learning
T: interaction
O: offline learning
2. Analysis of three advantages of the case
Advantages 1: mobility and fragmentation
Advantage 2: Reduce costs and expand resources.
Advantage 3: Experience and performance.
Third, communication: wisdom funnel
1. Data integration-horizontal and vertical arrangement and orderly processing
2. Information transformation-cross-border transformation and scene transformation.
3. Knowledge sublimation-absorbing old knowledge and subverting cognition.
Fourth, change: the cube.
Tool: SECI model-from recessive to dominant, from dominant to recessive
1. Refine the model-from abstract to concrete, from concrete to abstract.
2. Four aspects of transformation theory
The first level: thinking
Level 2: Law
The third level: behavior
Level 4: Transformation
3. Three principles of model presentation
1) explicit structure-refinement and generalization
2) Implicit schema-analysis and reasoning
3) Systematization-logic and order
Case: What is the choice of falling in love? (Interesting conversation)
Lecture 2: Lock-Identify "Extraction" System
First, lock: extract objects.
1. data screening-performance, attitude
2. Organization recommendation-promotion goal and high contribution.
3. Personal recommendation-high willingness and willingness to share.
Second, knowledge: successful experience
1. Empirical value and reproducibility
2. Experience advantage-utility, scenario
3. Three main routes are extracted.
Route 1: linear type
Route 2: Streamlining
Route 3: Curved type
Third, the truth: theme extraction
1. Three principles of the theme
Principle 1: strategic direction
Principle 2: Help productive capacity.
Principle 3: Personal advantage
2. Extract the value
Case: China Merchants Bank's star list is alive!
Participants' discussion: performance improvement, two-way motivation and cohesion.
1. Clearly positioned "three natures"
1) Importance-Priority
2) Reproducibility-Extractability
3) universality-wide application
2. Analysis of results and benefits
1) Business Process-Efficient and Iterative
2) Rules and regulations-universality
3) Micro-lesson case-fun
Case: Which is more important, time or humor? (Excerpts from deeds of China Merchants Bank)
The third lecture: confirmation-five practices of "experience" clue verification
A practice-refining the experience of enlightenment
1. experiential learning
Tool: fishhook theory
2. Two dimensions of structure: understanding and transformation.
3. Concrete transformation-situational clues, reflection and generalization, and experience abstraction and extraction cycle.
The second exercise-help to recover the situation
1. Theme extension
2. Profound performance
Track details
Three exercises-planning problems and locking the soul
1. Leading questions-differences, concerns and commonalities
2. Process catalysis-dotted line link, coherent order
3. Integration and comparison-Tracing inventory, verification and confirmation
Four practices-refining theoretical methods
1. Essence mining: look at the essence through the phenomenon and peel the onion.
2. The principle behind it: analysis and comparison, logical mining; Know what it is, and know why it is.
Five exercises-six steps of case development
Step 1: Determine the theme.
Step 2: Set goals
Three steps: catalytic extraction
Step 4: content purification
Step 5: Packaging review
Step 6: Review Iteration
Practical operation industry
Case: How to extract the top blind spots of five-star customer service? (Jingdong Logistics Extract Story)
Lecture 4: Incubation-Structured Output
First of all, introduction: structural theory-three "excellent" formation standard models.
1. Word priority-experimental principle and recognition system
2. object priority-compact structure > structure difference
3. Configuration priority-Gestalt >; embryo
Second, now: structural information
1. Promote legal understanding and handling
2. Concise logic-similar merger, logical order
Refining key
1) abbreviation-intelligent principle
2) Combination-digital generalization
3) formula-three-character classics, qigong method
4) Label style-color, nickname
Third, culture: image theory
1. Speculative five senses: sight, hearing, smell, taste and touch.
2. Visual model-distinguish between logic and mode.
Case: The structured presentation/writing of PPT is inseparable from the outline, and the writing is inseparable from the structure.
Lecture 5: Dress-Application of Achievement
1. Manufacturing: extraction process
1. Situation map-personnel
2. Core links, behaviors, actions and language
3. Multi-dimensional benefits-accumulation, deletion and horizontal diffusion
Case: Demand Lighthouse
Second, promotion: landing transformation
1. Transposition output-children's mentality, encouragement and help
2. Auxiliary mode conversion tool
Thinking: What do users want to see/packaging tools/logical relationships useful?
Lecture 6: Presentation-Evaluation of Re-offer
First, expansion: extraction method.
1. Operation mode-third party, content expert
2. Operating instructions-six core competencies and extraction methods
Second, the palm: the basic structure
1. Structure has three points-seven elements: striking title, text and abstract.
2. Appendix marking-Placement location, serial number and marking source.
3. Secret protection-main contents and common methods
Third, fuck: application scenarios
1. Case types-declarative and teaching.
2. Case structure-throw out the problem (positive/negative), analyze and solve it.
3. Case rewriting-conflict prominent, problem focused, classroom practice.
Fourth, practice: check bricks.
Case report: group selection, group presentation
View interaction: group comments, evaluation rewards
Activities: report and comment on students' achievements; Lecturer's comments and summary
Appendix: Results Template, Tool or Presentation
Manuals, micro-lessons, cases (star list/star story meeting), materials (initial materials of drills), PPT reports, flow charts, logic diagrams, tools, etc.