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Sales staff training plan
Sales staff training plan

Sales staff training plan, general enterprises will train employees, in the process of training, it is necessary to make some training plans in order to better train employees. This is some information about the sales staff training plan I compiled for you. Let's have a look!

Salesperson Training Plan 1 1. How do you view the induction training for new employees?

The training of new employees should first pay attention to the external employment environment, look at the industry environment in which the enterprise is located, and finally look at the conditions of the enterprise itself and the quality of employees to formulate an effective training plan.

First, let's look at the external employment environment. Due to the lack of effective employment guidance and education on employment outlook, most employed people have wrong employment outlook. In order to pursue money and short-term goals, blindly choose jobs, blindly quit jobs, and even sacrifice personal brands for the benefit. This phenomenon directly leads to the problem that it is difficult for employers to recruit and retain people. Because I don't understand the sales profession, engaging in sales has become a helpless choice. The shortage of sales talents is a problem that sales enterprises must solve. Therefore, the training of sales staff can not be simply regarded as induction training, but as the training of new employees from the perspective of enterprise employment.

Second, the new employee training content (what is the company? What am I? What can I do and what can't I do? What is the meaning of my existence? )

The first step in the training of new employees is to educate them in terms of beliefs, values and goal planning, so as to correct the employment concept and professional concept of new employees. Only under the guidance of the concept of fighting for it, new employees are willing to cooperate with and identify with the enterprise. The second step is to educate and guide the training of new employees from the perspective of enterprises. People will feel afraid when they arrive in a strange environment. Enterprises should educate and guide them from the aspects of enterprise concept, enterprise values and enterprise culture, which should not only be reflected in understanding, but also need to communicate and care with new people frequently, so that they can truly identify with the enterprise.

At the same time, the market potential of environmental protection products where the enterprise is located makes newcomers feel that they have a promising company and the products they sell are vital products. When a newcomer knows what a company is, let them know what he is, clarify his position and related company system, and let the newcomer know what I can and can't do in this company. The fourth step, newcomers need to know how to carry out their own work. At this time, enterprises need to further clarify what support the company can provide, what tools, product knowledge and industry knowledge, and strengthen the basic sales knowledge of newcomers, such as etiquette and communication skills, so that newcomers can work.

Sales staff training plan 2 I. Guiding ideology

XXXX Automobile Sales & Service Co., Ltd. is a rapidly developing enterprise. In order to adapt to the development of the company, it is necessary to improve the quality of the existing team. Therefore, new and comprehensive standards and requirements are put forward for every employee of the company, and the company will continue to inject new blood and improve management and operation with new ideas. In 20xx, the company will meet higher challenges with a new look. In order to highlight the company's strategic objectives, we must adhere to the measures of external training and internal training, so as to build a high-quality, high-standard workforce. In 20xx, according to the company's development strategy, we went all out to strengthen employee skills training, improve enterprise execution, build an efficient team, strengthen training management, enhance training effect and improve the quality of employees. According to the feedback from employees' questionnaires and the actual situation of the company, the human resources department has specially formulated the 20xx annual training plan in view of the present situation of the after-sales service department. Consolidate knowledge and cultivate talents that the company urgently needs.

Second, the training demand survey results analysis

1, 6% need training in corporate culture and business etiquette.

2, the need for product knowledge training accounted for 24%

3. 15% needs communication skills and negotiation skills.

4, the need for product model maintenance training 30%

5. 10% needs assistant technician manual training.

6. Relevant training is needed for service consultants. 15%

Logo of XXX Automobile Sales & Service Co., Ltd.

Judging from the survey data, grass-roots employees are very eager for training, which is also an important problem that we urgently need to solve. At the same time, middle managers also proposed to strengthen the training of courtesy and etiquette for grass-roots employees, and improve the overall image of our company from the service performance of each employee. The company's top management believes that it is worth encouraging employees to actively ask for training in order to improve their business level and better serve the company. The company is willing to provide this platform for employees and give them all financial support. It needs to provide stronger business training for middle-level managers of the company and drive grassroots employees to change jobs.

Third, the training objectives

The company's human resources development center will provide strong support for the company's development in training, and strive to achieve the following training objectives:

1. Improve training courses for grass-roots employees, strengthen training, and significantly improve professional knowledge and service skills;

2. Implement the talent development plan and train a group of middle-level managers that the company urgently needs;

3. Improve the professional quality and management skills of existing middle managers;

4. Provide conditions for the company's senior managers to improve their management skills;

5. Conduct large-scale team building training and strengthen communication between departments and employees;

6. Actively promote corporate culture, enhance employees' sense of identity with the enterprise, and improve the cohesion of the enterprise to employees.

Iv.1-1February training content summary:

1, business front desk training of after-sales department

2, after-sales department workshop training

3. Training of after-sales parts department

Verb (abbreviation of verb) training and implementation

1. The administrative department forms a training plan according to the training demand questionnaire, employees' interests and hobbies and the opinions of department managers.

2. If all departments have unplanned training needs, they can fill in the Training Demand Application Form at any time, and the training can only be carried out after the department manager agrees to sign it.

3. Each department shall submit the revised training plan for the next month before the end of each month, and the Administration Department shall organize and monitor the implementation of the training of each department according to the revised training plan of each department.

4. Each department should implement the training as planned, and submit the training lesson plan to the Administration Department one day before the training.

5. Within seven days after the training, submit the training attendance form, training record form, training courseware, training summary, training photos, test papers and other related reports to the Administration Department. If the training schedule is arranged at the end of the month, all departments should submit it within three days after the training assessment.

6. If each department changes or cancels the revised plan, it shall fill in the Application Form for Change or Cancellation of Training Plan one day before the training.

Training requirements for intransitive verbs

In order to implement the 20xx employee training plan, the following requirements are put forward:

1, all departments must attach great importance to it. The basic requirements of 13 employee training plan are: first, it must be implemented; Second, it should be organized and implemented by various departments. Therefore, all departments are required to attach great importance to improving employee training to four actions, namely, as an important duty to strengthen employee management education, as the fundamental task of human resource construction, as the primary work of all departments, and as an important measure to realize the long-term goals of enterprises. According to the responsibilities and tasks of the department, employees' thoughts and work practice, formulate a feasible detailed training plan. Carefully organize lesson preparation, study the key points and problems to be solved in each class, determine the training method, time and place, collect relevant information, and make full preparations for training.

2, strengthen the responsibility, strict organization, earnestly implement. Once the plan is formed, it must be carried out.

The main leaders of all departments should personally take the lead in giving lectures and training, take the lead in discussing and deciding measures, and establish a complete training system such as preparing lessons, teaching, attendance, making up lessons, examination and assessment, and selecting training instructors, and give strong support at work. Clear division of labor, strengthen responsibilities, and focus on four links: First, prepare lessons, so that every class is necessary and fully prepared. The second is to teach, teach seriously, listen carefully, enliven the form and pay attention to the effect. Third, make up lessons. All trainers who fail to attend on time for some reason must arrange make-up classes in time to ensure attendance and emphasize the integrity of training. The fourth is to adjust the inadaptability in training in time, solve the existing problems and realize the implementation of time, content, personnel and effect.

3, handle the contradiction between work and study, the training throughout the year. In terms of training arrangements, according to the annual work tasks of the unit, you can arrange less when you are busy and more when you are free. Under special circumstances, centralized arrangements can be made. Try to combine the training content arrangement with phased work, tasks and posts. In training institutions, it is mainly concentrated. It is convenient to create a learning atmosphere, set off a training craze and stimulate employees' interest in learning. When there is a contradiction between training and work and business peak season, we should focus on work tasks and never delay work and production because of training. But you must arrange make-up classes afterwards. Nor should we deliberately cancel or not arrange training because of busy work and heavy tasks. It is necessary to handle the contradiction between work and study, promote each other, and not neglect one thing.

4, enliven the training methods, improve the training effect. Annual training must firmly grasp the effect, not only pay attention to the effect of individual content, but also pay attention to the overall effect of all employees, always combine with employees' thoughts, work practice and unit functions and tasks, and strive to make employees gain something in every training. Training leaders should play a leading and coaching role, encourage and guide employees to carry out study discussions and research, stimulate their enthusiasm for learning, and combine concentrated learning with personal study and after-class help. Combining reasoning with heart-to-heart; Combine the overall requirements with solving individual outstanding problems; Learn the theory of knowledge and find the gap by combining measures; Be a qualified employee and strive to be a job skill; Take the old with the new, help the weak and strengthen, and lead the training deeper. Promote good relations between employees and between employees and enterprises, promote enterprise harmony and promote enterprise development.

5, pay attention to sum up experience, pay special attention to the typical training. The training process is a process of cultivating and discovering typical examples. All departments should promptly discover the outstanding models in training, vigorously publicize them, make a summary and give timely feedback. According to the nature and characteristics of the work of this unit, we should grasp the training mode with our own characteristics.

Seven. Training summary

To sum up, the formulation of a reasonable and perfect annual training plan should be in line with the realization of the business objectives of the enterprise, starting from the daily work needs, improve the professional skills and comprehensive quality of employees, fully tap the potential of employees, meet the requirements of employees' personal development planning, and improve the overall competitiveness of enterprises.

Salesperson Training Plan Scheme III. Training Purpose:

In order to improve the theoretical level and working ability of the new department officers in the counseling station, make them better adapt to the working environment of students, understand the working procedures, correctly handle the relationship between work and study, and thus better promote the development of student work in the counseling station and our department, this training plan is specially arranged.

Second, the training object:

All the officers of the comprehensive department and planning department of the psychological consultation station of the electronic department

Third, the training time:

165438+16:50 pm on Friday, October 26th.

Fourth, the training place:

Teaching building 1AXX4

Verb (abbreviation of verb) training content:

1. People from all departments introduce themselves (first introduce all ministers and deputy ministers, then officials or departments).

2, by the ministers or deputy ministers to introduce the responsibilities of the department:

Responsibilities of the General Department: Plan and organize the activities of the psychological consultation station of the department, ensure the activities are carried out in an orderly manner, and update the blog regularly.

Responsibilities of the Planning Department: Work out the work plan and summarize the early planning and late integration of various activities. Responsible for drafting broadcast manuscripts and typesetting publications.

2. Explain the responsibilities and requirements of officials, and point out some recent problems in this department.

3. The officers of various departments spoke and summed up their own work experience, what they have learned since the beginning of school, and what they have thought of.

In view of the problems existing in various departments, the minister instructed officials how to overcome these problems and become more familiar with student work.

5. All members play a small game.

Sixth, the training form:

This training is mainly conducted in the form of discussion.

Seven, training preparation:

1. Do the PPt of the officer training meeting in advance.

2, apply for a good classroom in advance, and make the classroom layout (blackboard, tables and chairs, etc. ).

3. Make a sign-in form in advance.

4. Inform officials to attend the meeting in advance.

Eight, training requirements:

1. The minister or deputy minister of each department must make a speech, and every official must prepare a speech on his recent work in advance.

2. All officers participating in the training must attend on time, listen carefully and actively participate in various discussions. They must not be absent or late (make a sign-in form, and everyone in the psychological counseling station must not take time off on the same day).

After the training, all students must submit an article about their experience (not too mandatory), and their respective departments will make their own evaluation.

4. Shoot the training process and make a summary later.