Pay attention to employees' mental health, the first paper "Pay attention to employees' mental health and improve employees' happiness index"
Abstract: Under the new situation, paying attention to employees' mental health and improving employees' mental health level and happiness index have become practical problems that leaders at all levels of enterprises care about and attach importance to. The author combines Guangxi Guineng Technology Development Co., Ltd. (hereinafter referred to as? Guineng Technology Company? ) and the reality of electric power enterprises, this paper makes some beneficial discussions on the management of employees' mental health.
Keywords: mental health; happiness index
Abstract: Under the new situation, paying attention to employees' mental health and improving employees' mental health level and happiness have become a realistic problem that leaders at all levels in enterprises pay close attention to and attach great importance to. Based on the working practice of Guangxi Guineng Technology Development Co., Ltd. (hereinafter referred to as Guineng Technology Company) and the reality of electric power enterprises, the author made some beneficial discussions on the mental health management of employees.
Keywords: mental health; happy
China library classification number: F279.23 document identification number: Part A number: 2095-2 104(20 13).
The Party's report emphasizes: strengthen and improve ideological and political work, pay attention to humanistic care and psychological counseling, and cultivate self-esteem, self-confidence, rational peace and positive social mentality. ? It fully embodies that our party attaches great importance to people's mental health. In recent years, with the great transformation of China's economy and society and the deepening of reform, the pressure from society, career, family, marriage and other aspects has increasingly affected the mental health of employees in enterprises, as well as the safety, stability and harmony of enterprises. Under the new situation, paying attention to employees' mental health and improving employees' mental health level and happiness index have become practical problems that leaders at all levels of enterprises care about and attach importance to. The author combines Guangxi Guineng Technology Development Co., Ltd. (hereinafter referred to as? Guineng Technology Company? ) and the reality of electric power enterprises, this paper makes some beneficial discussions on the management of employees' mental health.
First, the role of mental health management of enterprise employees
The mental health of employees refers to the efficient, satisfactory and sustained mental state of employees in enterprises. It is mainly reflected in the five psychological states of employees: occupational stress, occupational burnout, career direction, organizational belonging and interpersonal affinity, which are all positively balanced. The purpose of mental health management of enterprise employees is to promote employees' mental health, reduce management costs, enhance organizational culture and improve enterprise performance. Its role is mainly reflected in the following aspects:
(1) Reduce brain drain. Enterprises that implement employee mental health management can make employees feel the concern of the enterprise, make employees have a sense of belonging and enthusiasm for work, thus reducing major human resource risks and protecting the core resources of the enterprise.
(2) Improve job satisfaction. Through the implementation of employees' mental health management, employees' sense of loyalty, responsibility, dedication and dedication is enhanced, their selfish mentality is reduced, their psychological index of resistance is reduced, and the cohesion of enterprises is enhanced.
(3) improve labor productivity. Through the implementation of employee mental health management, employees' stress is at the best level, their body and mind are healthier and their experience is richer, thus improving the labor productivity of enterprises and enhancing their core competitiveness.
(4) Prevent the occurrence of crisis events. Through the implementation of employee mental health management, the stress level of employees can be monitored immediately, and appropriate guidance and suggestions can be put forward to promote employees to adjust their physical and mental state at any time and prevent employees from psychological crisis.
There is a high correlation between employees' happiness index and their mental health. To improve employees' job satisfaction and labor productivity, it is necessary to improve employees' happiness index; In order to reduce the turnover rate or potential turnover rate of employees and prevent the occurrence of crisis events, it is necessary to improve the happiness index of employees. The improvement of employee happiness index depends on the improvement of factors affecting mental health and the benefits brought by the implementation of mental health management.
Second, the factors affecting employees' mental health
At present, the working state and situation of employees in electric power enterprises lead to psychological fluctuation and deviation. The factors that affect employees' mental health mainly include the following aspects:
(A) the working environment is closed, and it is difficult for young employees to find a partner. At work every day, employees can only wander around the factory or in a relatively fixed and closed workplace, make friends with cold equipment and interact with noisy noise. The work content is heavy, and it is easy to get bored. In addition, young employees in enterprises account for a large proportion, and most of them are in the stage of talking about marriage. Due to the lack of communication with the outside world, it is difficult for many people to find a suitable marriage partner.
(B) knowledge update speed, work pressure. With the wide application of new technologies and equipment in electric power, the requirements for the skills and comprehensive quality of employees are getting higher and higher, and the learning pressure is obviously enhanced. The responsibility for safety in production is great, and a slight carelessness may lead to a major safety liability accident, so employees are often in a state of high tension and psychological pressure.
(3) Irregular working hours and boring spare time. The production posts in electric power enterprises are easy to cause the disorder of human biological clock and mood, which will lead to the gradual decline of physical function and the gradual increase of psychological diseases in the long run. At the same time, employees who work in different places spend a lot of time on the way back and forth, and their rest time is relatively short, and many employees live in factories, dormitories and canteens every day? Three point one line? In recent years, combined with the special nature of work and the scattered distribution of employees, it is difficult to organize collective activities, resulting in monotonous amateur life.
(4) Long-term business trip in different places, the problem of separation between the two places needs to be solved urgently. Due to the diversity of employees' sources or the uncertainty of their work and service locations, many employees live in two places all the year round. On the one hand, they often don't feel the warmth of home; On the other hand, they feel guilty and self-reproach because of their poor care for their families and children, which has a certain degree of adverse effects on employees' stable mentality.
All of the above, coupled with the increasingly fierce social competition in real life, housing, medical care, pension, interpersonal, job changes, welfare differences, salary, family harmony and so on. Will directly affect the mental health of employees.
Third, enterprises to carry out mental health education for employees
Employees are valuable resources for the survival and development of enterprises, and the happiness of employees is related to the harmonious and stable development of enterprises. Therefore, it is particularly important to pay attention to and attach importance to the mental health of employees, improve their mental health level, manage their professional mental health and further enhance their happiness index. How to do a good job in the management of employees' mental health, I think the following five measures can be taken:
(1) Strengthen communication with employees and expand employees' participation in enterprise management.
Communication is an indispensable part of enterprise management. In the process of employees' mental health management, effective communication can open the door of people's intelligence and soul, mobilize the enthusiasm of employees to participate in enterprise democratic management, and promote the harmony of interpersonal relationship between enterprise management and employees at all levels, so as to better motivate people, tap their potential and create value for enterprises.
Strengthen communication with employees. Supervisors at all levels should actively communicate with subordinates, listen to employees' descriptions of their own abilities, needs and values, conduct in-depth analysis and comparison of employees' working status and performance, pay attention to employees with more business mistakes and greater psychological fluctuations, fully understand their life difficulties, and give them as much comfort and help as possible. Promote parallel communication between employees, strengthen communication through team learning, dialogue and other forms, help employees learn to improve interpersonal relationships, comprehensively, objectively and fairly understand and evaluate others, enhance employees' understanding and cooperation, and reduce contradictions and conflicts. It is also necessary to establish communication systems and channels between employees and direct supervisors, and between employees and human resources department to provide spiritual support and care for employees. In addition to formal communication, informal ways such as e-mail and dinner table communication can effectively release the pressure of employees, so that people with tight work and life can find suitable excuses to exchange information, release their grievances, learn from each other, understand and be warm, and thus obtain a passionate living atmosphere. Establish employee complaint system, set up suggestion box or online forum, let employees openly talk about work problems, and give employees a space to release their feelings.
Expand employees' participation in enterprise management. Broaden the channels of democratic management, including participation in enterprise decision-making and enterprise system formulation, especially some closely related decisions, based on the manager dialogue system. Through various means, employees can fully obtain all kinds of information. Including market, policy, enterprise decision-making, leadership intention, professional information, role responsibilities and related social information, in order to reduce the fuzziness of enterprise systems and policies and the fuzziness and conflict of work roles, thus reducing the insecurity caused by uncontrollable and uncertain employees.
(2) Broaden the learning channels for employees and improve the treatment of front-line employees.
As employees, the improvement of labor skills can directly bring about the improvement of salary and social status, and then improve the happiness index. Broadening employees' learning channels is the most important way to improve employees' labor skills and salary.
Increase employees' training opportunities. Improve employees' self-confidence through training, enhance their adaptability to society, and reduce the pressure brought by knowledge update. According to a random questionnaire survey of 1000 of 5,500 applicants in a job fair, 63.7% of them expressed concern that knowledge was updated too quickly. This shows that my work pressure is not caused by my competitors, but my professional knowledge is updated quickly and my knowledge structure is incomplete. In order to seek long-term development, enterprises must have a high-quality staff. Guineng Technology Co., Ltd. takes the initiative to understand the knowledge needs of employees and master the technical situation every year, and makes a series of different training plans according to the actual situation of employees, increasing the training intensity and funding investment year by year. Through systematic training, employees not only learned new knowledge and skills, but also improved their adaptability to work, which greatly promoted the development of employees and the company. In addition, the company also strives to open up learning channels for employees. Such as: to carry out business exchanges and learning activities in various brother units; Organize employees to take safety laws and regulations examination and training; Participate in peer learning and exchange activities; Study and inspect benchmarking enterprises.
Improve the treatment of front-line employees. Fundamentally increasing employees' income will help to improve employees' sense of professional identity, so that employees can be satisfied spiritually and materially, thus improving their status in society. In recent years, Guineng Technology Co., Ltd. has promoted front-line employees with outstanding performance to management positions by strengthening internal talent training, and improved their status and treatment. Combined with the actual situation of the company, revised and promulgated the Management Measures for Travel Expenses, Management Measures for Obtaining Evidence for Staff Qualification Examination and other systems closely related to the treatment of front-line employees, and implemented them? Travel standards? With what? Title level? Hook? Qualification certificate? With what? Bonus? Hooking not only improves the income of front-line employees, but also promotes the improvement of employees' professional quality and ability, and creates a good atmosphere for promoting learning and promotion within the company.
(3) Create a good working environment and build a friendship bridge for young people.
Good working soft and hard environment can meet the psychological needs of employees for decent work. Creating a warm and harmonious working environment, doing everything possible to improve the comfort of employees' production and life, making employees worry-free, happy physically and mentally, and improving happiness index are important measures for enterprises in employee mental health management.
Improve the production and living conditions of employees. Enterprises should strive to reduce or eliminate the discomfort caused by poor working conditions, and appropriately raise the standards of travel expenses and high-temperature subsidies according to the market price index to improve the accommodation and transportation conditions of front-line employees; Pay attention to air, noise, light, neatness, greening, decoration, congestion and other aspects, provide employees with a pleasing, refreshing and comfortable working space, and improve their sense of security and comfort. You can put some relaxing and beautiful background music at work, which can achieve the purpose of decompression.
Strive to build a bridge of youth friendship. Attach great importance to the marriage and love of single youth as an important task to stabilize the workforce and promote the sustainable and healthy development of enterprises. The trade unions and league branches of Guineng Science and Technology Company give full play to their respective advantages, build friendship bridges through multiple channels, actively carry out youth networking activities, and create youth networking groups on Q group to help solve the problems of single youth's difficulties in making friends and getting married, which are well received by the majority of young employees of the company.
(d) Implementing a localized recruitment system and establishing family relationships? Internet?
A stable workforce can play a positive role in promoting the long-term development of enterprises. In the process of talent introduction, local recruitment can be appropriately considered for some positions, so as to reduce the staff turnover rate and promote team stability. With the rapid development of information technology, mankind has entered the information age marked by digitalization and networking, giving full play to the advantages of the network and establishing family ties. Internet? It provides a broader space for the mental health management of enterprise employees.
Implement a localized recruitment system. In the annual staff expansion plan, Guineng Technology Co., Ltd. focuses on local applicants or people who are willing to settle in the local area. By adopting localized recruitment methods, many new employees of the company come from local or nearby areas, and at the same time, qualified employees are encouraged to buy houses locally. In this way, we can save more labor costs and time costs, and secondly, we can solve the problem of resignation for a long time.
Open enterprise communication network and increase network facilities. In order to facilitate contact with separated family members, Guineng Technology Co., Ltd. helps employees and their families to handle corporate communication networks based on free calls. Although some working environments are difficult, the debugging project department of the company will install network hardware facilities in the employee dormitory area as long as conditions permit, so that some employees can make video contact with their families after work. This can undoubtedly alleviate the pressure of separation between the two places and let employees really feel the people-oriented corporate care.
(5) Give full play to the role of ideological and political work and do a good job in psychological counseling for employees.
Humanistic care and psychological counseling are important contents and innovative carriers of enterprise ideological and political work and enterprise culture construction. Managers at all levels of enterprises open their hearts, communicate with employees on an equal footing, understand employees' demands and thoughts, help employees solve their doubts ideologically, and reduce their burden mentally and psychologically. Psychological counseling for employees, such as spring breeze and rain, can promote spiritual integration and maintain the harmony and stability of enterprises.
Give full play to the role of ideological and political work in regulating employees' mental health. Most employees will not show their mental illness. On the surface, they seem to be working actively, but their inner psychological hidden dangers may not even be known to him. In recent years, Guineng Technology Co., Ltd. has carried out a series of physical and mental care actions for employees through ideological and political work: First, strengthen? Staff home? Architecture. In order to help employees achieve work-life balance, strengthen? Family? The special role of; Provide employees with rest rooms, activity rooms and other places that can relieve tension; Carry out some cultural and recreational activities, so that employees can easily find their past passion and vitality; Organize employee health checkups, visits to the poor and other activities, so that employees can feel the care and attention of the enterprise, thus obtaining self-satisfaction and promoting mental health. The second is to implement the labor security system. Arrange employees' rest reasonably, so that everyone has the necessary and sufficient rest time to reunite with their families and relax; Encourage employees to take advantage of annual leave to go on vacation. All these functions can effectively relieve employees' mental stress and promote their healthy psychological growth.
Innovating and promoting psychological counseling for employees. When employees are found to have sudden psychological problems, such as family changes, love failure, etc. They should get psychological help immediately. When major events cause large-scale group psychological problems of employees, it is necessary to quickly start emergency plans, introduce external professionals to intervene in psychological crisis, help employees with psychological imbalance to release, vent and readjust their emotions, reduce anxiety, pain, loneliness and humiliation, and restore their normal psychological state as soon as possible. During the crisis, we should also appropriately adjust the performance appraisal objectives to provide channels for the release of pressure. Guineng Technology Company now has a new employee who is introverted and hard-working. During the trial period, he made several mistakes in his work and even had complaints from customers, which led to his mood fluctuation and negative work. After learning about his situation, the management of the company created a relaxed atmosphere of dialogue guidance through dialogue, slowly opened its own psychological defense line and realized smooth communication. Understand his worries about work and life, guide him to overcome bad emotions and unnecessary anxiety, and adjust his post according to his expectations and professional expertise. Listen more, care more, encourage more, make continuous progress, get the affirmation of department employees and company leaders, and be rated as the company's advanced individual of the year.
Guineng Technology Co., Ltd. has implemented employee mental health management so far, and the company's humanized management system has given employees the dignity they deserve; Humanized logistics support makes employees feel at home; Humanized incentive mechanism has opened up a channel for employees to realize themselves. The physical and mental health and happiness of employees have been improved, the work efficiency and quality have been improved, and the recognition of enterprises has been enhanced. In addition to these subjective indicators have been better improved, but also promote the safe production and management of enterprises. The company has achieved safe production for many years in a row? Double zero? Target, overfulfilled the business target for three consecutive years, the income of employees increased steadily year after year, and the turnover rate of employees decreased year by year.
To sum up, looking at some outstanding enterprises today, they can attract the outstanding talents they need. The reason is that enterprises should not only pay employees' economic income, but also satisfy the respect, friendship, care, personal value, learning opportunities and development space that employees feel during their work. It can be seen that caring for and understanding employees, helping employees to alleviate their psychological problems, strengthening the health education system, improving employee satisfaction and improving employee happiness index have become an important topic in today's enterprise human resource management.
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