In recent years, supermarkets, as a new retail format, have developed rapidly in China. Rich commodity types, convenient shopping methods and low-profit sales management policies make supermarkets more and more involved in the lives of ordinary people. Unlike traditional department store salespeople, supermarket employees generally do not directly or actively deal with customers. Customers choose their favorite products by comparison in the store, and then go to the supermarket to check out. At this time, the importance of supermarket cashier appears. For supermarket cashiers or people who are about to engage in cashier work, if they want to do cashier work well and become a qualified supermarket cashier, they must first understand the job responsibilities of supermarket cashiers.

To outsiders, the cashier's job is simple, that is, to settle the price of the goods selected by customers. In fact, although providing checkout service for customers is the basic work of cashier, it is not the whole work of cashier, and the cashier's work cannot be simply equated with checkout work. This is because the entrances and exits of most supermarkets are designed together with the cashier operation area at the front desk. When customers step into the supermarket, the first supermarket employee they see is the cashier. When choosing the goods to be checked out, they contact the cashier directly. Every move, word and deed of the cashier represents the image of the supermarket. Therefore, the job responsibilities of supermarket cashiers also include the important content of providing good etiquette services to customers. In addition, as a business entity, the supermarket's operating characteristics determine that the cashier work of the supermarket must cooperate with the operation of the whole supermarket in order to maximize the profit of the supermarket. Therefore, the duties of supermarket cashiers also include cash management, promotion and loss prevention.

I. Providing checkout service for customers

Cashiers should not only be quick but also accurate when providing checkout service. Do not sell low-priced goods at high prices, which will harm the interests of customers; It is also not allowed to sell high-priced goods at low prices, which harms the interests of enterprises. For products that can't be scanned, the product code should be entered, and the numbers should be read clearly to prevent mistakes.

Second, provide consulting services to customers.

Cashiers should not only master cashier skills, but also fully understand the commodity layout of the whole shopping mall. When customers ask questions, they should be able to answer customers' questions accurately, treat customers warmly and politely, and do a good job in guiding services.

Third, cash management.

Cashiers have to contact a lot of cash every day because of their work needs, so they must strictly abide by the relevant cash management regulations of supermarkets. If you don't bring cash to work, you can't count it at work.

Fourth, supermarket loss prevention.

When customers check out, they will leave some goods at the checkout counter for some reason. At this time, the cashier should put the goods that customers don't need back on the shelf in time to avoid unnecessary losses. To some extent, the cashier is also a part-time loss prevention officer.