1. Good etiquette of tourist service personnel is the requirement of service work, the important content of polite service, and the courtesy of showing respect and friendship to tourists. A healthy body, a healthy mind and a sound personality reflect a person's cultivation and education level, and shape a good personal image in interpersonal relationships.

2. Good manners are decent and beautiful body language, which can express welcome, respect and sincerity to passengers, meet their needs for respect and aesthetics, create a harmonious and elegant atmosphere, adjust interpersonal relationships and enhance cooperation and friendship.

Good manners can make young people develop healthily.

Contents of service etiquette:

1. Provide tickets for tourists and tell them how to use them.

2. Let tourists quickly and effectively find the places they want to go and the scenic spots they want to see in the scenic spots.

3. Tell tourists where it is safe and where it is dangerous. Ensure the personal safety of tourists.

4. Explain the culture of scenic spots to tourists. Let tourists feel the charm of the scenic spot.

5. Meet the dietary and rest needs of tourists in scenic spots.

6. Tourists' demand for photos and souvenirs.

7. In case of special circumstances, visitors can get help from service personnel in time.

: 2. The concepts of tourism and social etiquette

1. Principle of good faith.

2. The principle of consistency. The consistency of reception etiquette is reflected in the equal treatment of guests and the consistent quality service level throughout the concierge.

3. The principle of initiative. Etiquette should be proactive in tourist reception and service activities.

4. The principle of propriety. Etiquette is the agreement of social customs, and it is the abstraction and induction of some social life habits. But in different social occasions, we should strictly follow different etiquette requirements, otherwise it is impolite.

3. Travel and social etiquette

Etiquette is an initial custom to face people's habits, which makes people learn to wear clothes and so on. Politeness is a kind of personal etiquette based on etiquette and the embodiment of personal charm.

4. Travel and social etiquette PPT

Social etiquette and taboos in Switzerland and the United States have basically the same requirements for civility and politeness as those in other western countries. If you know the general customs and etiquette requirements of western countries and follow them correctly, you will have no problem dealing with Swiss people. There are many books about western countries, so I won't repeat them here. I will only mention a few unique or slightly different places in Switzerland.

In public meetings, whether in government offices, restaurants or shops, Swiss people often use polite expressions, such as hello, thank you and please. Especially in German-speaking areas, people always use these words orally. If you accidentally meet someone, he may even smile at you and say sorry. These are not particularly humble performances, nor do they mean that they are very enthusiastic about others. They are just a habit of people. Of course, they also reflect the national achievements. If you don't respond to this polite attitude, it shows that you are an uneducated person.

Swiss love cleanliness. They not only keep their personal homes clean, but also pay great attention to the cleanliness of public places. Littering is rare in both urban and rural areas. They also attach great importance to environmental pollution, so there are many strict and specific regulations on protecting environmental sanitation and preventing pollution. For example, domestic garbage must be classified and bagged. At the appointed date and place, only glass bottles stipulate that residents must put waste bottles into recycling utensils on the street and put them into the designated opening, which is white, brown and variegated. Swiss people can do what they are asked to do without any supervision or cost. Foreigners should get along well with the Swiss, gain their trust and goodwill, and abide by these regulations, because this is not only a legal issue, but also a courtesy issue.

Like other westerners, the Swiss don't like it. T want others to ask about their private affairs, especially money and personal income. They like to talk about sports, tourism, politics and topics about Switzerland, such as losing weight and dieting, which will make them feel sick and disappointed, especially when eating.

There are obvious differences in language, culture, religious belief and human temperament. In various language areas of Switzerland, there are inevitably regional concepts and some barriers. Therefore, we should avoid telling people in one area about things in another. It is inappropriate to praise or criticize them.

The Swiss are very particular about sending flowers. They are not used to accepting three red roses from others. Because of romance, they can only accept such gifts on special occasions. But it is acceptable to give a gift of one or twenty. They regard edelweiss as a symbol of supreme honor and often give it to foreign guests as the most precious gift to express friendship, sincerity and reverence.

5. Travel and social applications

Zhenxunmi is a mobile phone location sharing software, full of positive energy. It allows you to know each other's location anytime and anywhere, and easily find out where Ta is and where you have been! Help you take care of the elderly, protect your children, protect your partner at all times, and initiate one-click emergency help. Many contacts will receive help messages immediately. Create safe and efficient communication between you and your family with the smart phone of science and technology Internet. Usage scenario-protect children from getting lost-share location among friends-protect parents' safety-protect your safety-protect family members' business trip safety.

6. What are the travel and social platforms?

A job that can earn money and travel. I know a few to share with you for your reference.

1. Guide. Most people will think of this job, but not all tour guides can travel around the world. Tour guide escort is a point, a place and a whole; The whole company will only go to more places. Don't be jealous. It is difficult to be a tour guide.

2. Travel media reporters. This sounds like a very high career. In many scenic spots, in order to publicize the particularly high salary, these media reporters are invited to make a report column for the scenic spot. This industry not only has high wages, but also does not have to worry about accommodation.

3. From the media author. In recent years, since the media has been leading the trend, a mobile phone can do anything. Go to a special place, take a photo with your mobile phone, record it, and then have an interactive live broadcast with netizens. Those fans will be rewarded.

4. Travel frequently for business promotion. These people often travel all over the country because of their work needs, and they can take the opportunity to visit the local area after work. Not everyone can do this kind of work that can both work and travel, and it needs people with excellent business skills to be competent.

7. Tourism and Social Etiquette Papers

Social etiquette thesis

Social etiquette is both a science and an art, which, in American words, tells us the basic truth and common sense of being a man in society.

Social etiquette has played a very important role in our life since ancient times! China is an ancient civilization with a long history, and it is called the country of etiquette. Be polite, be polite. The long etiquette culture is a rich legacy left by predecessors. With the progress of the times and the increasingly frequent and close interpersonal communication, etiquette as a lubricant of communication has become more and more important. In today's well-off American society, advocating etiquette is not only the basic requirement of society for its members, but also the spiritual requirement of social members. Paying attention to etiquette plays an important role in promoting social progress and improving the level of civilization.

A student who doesn't know much about his own books and whose knowledge level and moral level are seriously out of harmony can't become an excellent talent. An excellent person should not only have high-level professional knowledge, but also have good moral quality and etiquette. Etiquette is the embodiment of good moral cultivation and one of the important ways to cultivate good moral quality. Good moral quality needs to be reflected in a polite way.

It can be said that etiquette is a business card for interpersonal communication. Etiquette can help us regulate our behavior and learn to treat people; Create a good image and win social respect; Building a bridge of friendship leads to success. Etiquette is also a passport to help us succeed and create a happy life. Therefore, knowing etiquette and paying attention to civilized etiquette is one of the basic prerequisites of every society, and it is also an important condition for people to achieve their careers and get a better life. If you want to be a civilized person.

After entering the society, college students will inevitably have the opportunity to deal with people. Social etiquette has become an indispensable part of us. Mastering social etiquette knowledge is a necessary stepping stone to our success. Therefore, it is particularly important to learn social etiquette and improve etiquette cultivation. Through the study of social etiquette course, we really learned more detailed and systematic etiquette knowledge.

In fact, etiquette can be divided into several parts:

Personal etiquette, including a person's appearance, manners, clothing, etc. Each of us should pay attention to our manners. A person's dress and behavior are not only related to others, but also the most vivid display of personal education and quality.

Public etiquette refers to the code of conduct that people should follow in public places. Pay attention to manners in public places, such as walking, driving and taking transportation. Obeying traffic rules and paying attention to environmental protection are the most basic norms.

Communication etiquette is the most basic code of conduct in interpersonal communication. How to address, introduce, shake hands, talk, etc. There are many etiquette rules to follow.

Communication etiquette is the etiquette norm when people communicate and contact.

Catering etiquette, as its name implies, is the code of conduct that should be observed when eating. Seating arrangement, toast etiquette and dining rules are often used in social occasions.

Through the etiquette mentioned above, we can see the importance of etiquette and the necessity of improving our own etiquette. There is still a lot of knowledge about etiquette, and you need to improve your etiquette through continuous learning. In fact, we have been taught to be polite since childhood, and not to spit, litter, jaywalk and so on. But only a few people really did it. In the final analysis, our mentality is wrong. Anyone can shout slogans, but if they really want to put them into action, many people think it is troublesome and unnecessary, or think that people around them are like this and will follow the crowd. But in fact, the good civilized atmosphere of the whole society is accumulated by everyone. Wang Shouren, a great scholar in the Ming Dynasty, said: knowledge is the idea of doing, and doing is the effort of knowing; It is the beginning of knowing and doing, and doing is the achievement of knowing; Knowing and doing is noumenon, kung fu. You know why, but you don't know why. We shouted the slogan of civilization and etiquette, but never practiced it. What's the difference between this and never being educated in manners and etiquette! Therefore, if we want to practice, we must strive to start from this unity of knowing and doing, from our own words and deeds, and bid farewell to behaviors that do not conform to etiquette norms.

College students are a group with high level of knowledge. In today's China society, they have been regarded as intellectuals, and they are also the leaders and pillars of China's future development. On the moral level, we should put forward higher requirements for etiquette cultivation. The pursuit of individuality is the characteristic of contemporary young people. Some college students regard ugliness as their personality in the process of pursuing excellent personality. Many uncivilized, impolite, even ugly, stale and vulgar things are considered fashionable and chic. Nowadays, people who are disheveled, misbehaving, swearing, spitting and not talking can often be seen on the campus of S University. Just forget it． I don't know. Their behavior is not uncommon. For example, when the door is closed, it sounds like thunder. Never introduce yourself on the phone, no longer be polite to the teacher, and walk with a lunch box. These bad phenomena are not isolated, but more and more common.

The reasons for the low etiquette accomplishment of some college students are as follows:

The first point: the side effects of exam-oriented education in middle schools. At this level, parents, teachers and even the whole education system have unshirkable responsibilities. The magic of the baton in the college entrance examination has long neglected moral and aesthetic education in primary and secondary schools. Students regard scores as the root of life, and teachers regard scores as a magic weapon. Parents only look at students' grades and don't care about their all-round psychological development.

The second point: social transformation. When the society begins to change its values, ethics and ideas are in a state of chaos, it is difficult for college students, as a member of society, to stand out from the mire without being defiled, and to be clean and white without being evil. The university town is no longer a pure land like Eden. As a typical sub-cultural circle, university town is bound to be influenced and eroded by social culture. In the commercialized and coalified society, the ivory tower has long since ceased to exist. Contemporary China faces a similar social and cultural background. College students in China are going through a painful weaning process. How to judge truth, goodness and beauty is their homework, and they are eager to learn from you.

The third point: the influence of bad social atmosphere. There are many bad habits around college students, such as desk literature and toilet literature, library books are scribbled, some university professors copy the exposure of other people's academic papers, and some teachers earn income by perfunctory homework in class. There are also murders, pornography, bribery, corruption and deception in society.

Therefore, college students should absorb the essence of traditional culture, improve their cultural and moral cultivation and learn some necessary etiquette common sense, so as to stand at the forefront of society and trends and gain more people's recognition.

Paying attention to etiquette and observing etiquette norms can effectively show a person's education, demeanor and charm, and better reflect a person's cognitive level and respect for others and society, so that such knowledge, accomplishment and value can be recognized and respected by society. Proper etiquette can not only give the public amiable, respectable, cooperative and friendly trust and desire, but also make the process of cooperation with the public full of harmony and success. We still have a lot to learn about social etiquette. We should constantly improve and enrich ourselves.

8. Travel and social etiquette questions and answers

* * * and TlieRenublicofSingapore, referred to as Singapore. Located at the southern tip of Malay Peninsula in Southeast Asia, it is an urban island country integrating country, capital, city and island. It consists of 53 islands and 7 coral reefs. It is one of the transportation centers of world shipping. Singapore has made remarkable achievements in urban cleanliness, so it is also called garden city.

Chinese in Singapore mainly come from Guangdong, Fujian, Shanghai and Hainan. People in China are engaged in various occupations, but they generally follow the traditions of their ancestors. Most of them are Chinese who are engaged in catering and brewing in Guangdong Province, most of them are Chinese who are engaged in trade in Fujian Province, and most of them are Chinese who are engaged in factory labor or cooking in Chaozhou Group in Guangdong Province and Hainan Province.

Characteristics and personality of Singaporeans

It is easier for us to understand the personality characteristics of Chinese in Singapore. Overseas Chinese have a strong sense of local culture. Many of them have parents here and brothers there, heart to heart. They are happy to go back to their motherland to do business. Adversity and fear of rape are their national styles passed down from generation to generation, but they care about face very much because the problem of face is very serious.

Therefore, in negotiation, face plays a decisive role in negotiation skills. When negotiating major substantive issues, it is often easy to sign, and it is also easy to prove and defend. Opponents seem to have a way of saying nothing. But on the other hand, face means that after signing the contract, in order not to be ashamed to ask questions, always abide by the credibility and earnestly perform the contract. Therefore, in the eyes of foreign businessmen, Singaporean businessmen always have the virtues of diligence, honesty, modesty and reliability.

When negotiating with Singaporeans, we should not only be honest with each other, but more importantly, we should consider giving each other face. We might as well say a few more modest words, give more suggestions and show more concern. It is worth mentioning that using dialects to trade and negotiate with overseas Chinese can sometimes play a unique role. When you meet a businessman who speaks Chaozhou dialect, you should first offer a Chaozhou dialect to make people feel at home. Li in other dialects

In Singapore, you must take off your shoes when entering a mosque. Nowadays, some people in American homes have to take off their shoes when they enter the house. Singapore has been westernized due to the influence of Britain in the past. However, the local people still maintain the traditional habits of many ethnic groups, so the way of greeting is different. The most common way to meet each other is to shake hands, and orientals can bow gently.

Singaporeans usually invite guests for lunch or dinner. Be careful not to use your left hand when eating with Indians or Malays in Singapore. When eating in Singapore, you can bring a bunch of flowers or a box of chocolates as a gift in the United States. When talking, avoid talking about politics and religion. You can talk about your trip, the countries you have been to and the economic achievements of Singapore.

Customs and etiquette in Singapore and the United States II

Because there are many overseas Chinese in Singapore, people have a strong imagination of color. Generally speaking, red, green and blue are very popular. Purple and black are considered unlucky colors, while black, white and yellow are taboo colors. Business objects use Tathagata shapes and outlines. On the sign, it is forbidden to use religious words and symbolic signs. I like double happiness, elephants and bats. Number taboo 4, 7, 8, 13, 37, 69.

Customs and etiquette in Singapore and the United States

Singapore is considered as a beautiful garden city. Tourism is very developed, with four or five million tourists visiting here every year. There are large open spaces between high-rise buildings for greening, with flower stands and flower beds, and flowers and plants are widely planted. Therefore, except for asphalt roads and paved sidewalks, the urban ground is all flowers and trees. It can be said that loess can make me invisible to the sky.

Apart from landscaping, Singapore has attracted worldwide attention for its excellent urban environment and fresh and pleasant air. The streets in this city are very clean. There is no rubbish on the road, and even the buildings are clean. It is really spotless. It is forbidden to throw cigarette butts and sundries in the street. Littering and cigarette butts will be fined S $500. There is no spitting at all. The Singapore government stipulates that people who grow flowers well can enjoy preferential rent reduction.

So everyone in Singapore loves flowers, and every family grows flowers, not only on the ground, but also on the roof. What an ocean of flowers. So Singapore also has garden countries, garden capitals, parks and villages.

The term of office of parliamentarians is five years. Singapore is a civilized country, and being polite has become their code of conduct. When conducting trade negotiations in Singapore, do not. Don't cross your legs, or you will ruin this business opportunity. If one foot turns over unconsciously, so that the sole of the foot is facing the other side, the transaction is ruined. Even if you accidentally touch each other a little, it will be considered unbearable.

Singapore customs and habits

In order to make everyone polite, the Singapore government has also made some rules on politeness: clerk courtesy: customers greet each other with a smile; Customers buy, take the initiative to introduce, never tire of seeing; Customers ask questions, listen carefully and answer them seriously; Leave the customer, send him away warmly and say goodbye politely. Courtesy between neighbors, neighbors should greet each other when they meet. Invite your neighbors at festivals. Help neighbors look after their houses. When using public places, always think of others.

Singapore always welcomes people with a smile. If you use a public phone, you will smile and say sorry for keeping you waiting. Even polite street posters are printed with a smiling figure and some slogans, such as: be polite to others, be polite to everyone, have a better life, smile sincerely and be polite to others.

At night, the colorful sliding signs that promote politeness keep flashing. Ministers and parliamentarians often go to the people to publicize the importance of civilization. Even the police always smile when they fine people who violate traffic regulations.

So Singaporeans joked that I was afraid that the police would laugh. -he will pay the price when he laughs. Foreigners always feel at home in Singapore because there are smiling faces everywhere.

Singapore customs and habits

General business activities can wear white shirts, white pants and ties. When visiting government offices, you should still wear a suit and coat. Singaporeans are mostly overseas Chinese or Chinese, so they also like to drink tea. In the Lunar New Year, a cup of green tea with olives is called five treasures tea, which means making a fortune. When you are invited to dinner, you should pay attention to your words and deeds and be sure to confuse the other party.

Singaporeans hate men with long hair. They don't-I don't like people with beards. In some public places, there is often a placard: Men with long hair are not welcome. Hippies with long hair in Singapore are strictly controlled. Men with long hair, jeans and slippers may be banned from entering the house.

Young people, in particular, must wear comfortable clothes when going abroad, and don't let their hair reach their shoulders.

It is best to travel from March to165438+1October to avoid Christmas and China Lunar New Year. The rainy season is from June 10 to June 10 of the following year. Drinking water is not safe.

Taboos of Tourism Customs in Singapore

Respect teaching habits

Take off your shoes when entering the mosque and try not to eat pork in front of Malays. It's best not to drink when eating at the same table with Muslims.

No?Smoking?

Smoking is not allowed in shopping centers, restaurants, entertainment places and cinemas. The place where the air conditioning system is installed is not in the subway (MRT), bus, taxi or elevator. Recently, the government banned smoking in areas with a radius of 5 meters in front of public restaurants and most buildings, and only some smoking areas were clearly delineated with bright paint. Smokers who violate the regulations for the first time will be fined up to S $ 1000.

No gum.

You can avoid chewing gum in Singapore. People who smuggle chewing gum will be sentenced to one year's imprisonment. American imprisonment and a fine of up to $65,438+$00,000, but a few carriers will not be counted. Visitors can also bring some for their own use.

strictly forbid

Except for lottery tickets of Singapore charities, TOTO, SWEEP lottery tickets and horse racing bets handled by Bukit Bay Club, any other forms of gambling are prohibited in Singapore.

Durian is forbidden to enter the subway or bus.

Because the smell is too strong, you will face a fine for carrying durian on subways and buses.

Eating and drinking in subway stations and carriages is strictly prohibited.

Eating and drinking are prohibited, and offenders may be fined.

Pay attention to environmental hygiene.

Spitting and littering can be fined up to S $ 1000.

Pedestrians must take sidewalks and crosswalks.

You will be fined for jumping over the railing. If there is no crosswalk within 50 meters, you should cross the road at the traffic lights.

Singapore Travel Shopping Guide

shopping districts

Shopping centers in Singapore are mainly concentrated around Orchard Road, government building and Binhai Plaza on the north shore of Singapore, such as Xiandefang Shopping Center, Kirin Building, Hilton Shopping Center, Far East Plaza and Yicheng Shopping Center. It is an excellent boutique shop to buy brand-name clothing, high-end cosmetics, jewelry and other commodities.

Such as Vujacic Street, Little India, Cheniushui and Holland Village. There you can buy all kinds of souvenirs, such as silk, Chinese medicine, batik and so on. Production in Singapore and even Southeast Asia is very convenient and fast.

Discount season

Singapore has two big price reduction seasons every year. The first one is from January to February before the Spring Festival in China (the time is slightly different every year), during which people in China hold new year sales. Another time was from late June to late July, and it was a big sale hosted by Singapore Tourism Board. In these two periods, small shops, even big department stores and first-class brand-name fashion shops are competing to reduce prices, which goes without saying. Famous brands that are rarely sold at a discount can also be bought at a fairly cheap price at this time.

refund a tax

When shopping in Singapore, you can get a 7% GST refund. You can find a person with a tax refund sign or spend more than S $ 100 in the same store and leave the country within 2 months from the date of purchase before you can enjoy the tax refund. Goods outside Singapore can be refunded at specific merchants, Changi International Airport or specific airports. Show the checks and goods to the customs when leaving the country, and refund the tax at the global tax refund counter at the airport. Refunds can be made by cash, mail, returning designated credit cards or converting them into airport shopping vouchers. The tax refund should go through certain treatment.

First, the prices of big shopping malls are fixed, and general shopping malls can bargain. Don't forget to ask for an invoice when Tang is shopping in a small shopping mall. If you find any quality problems, you can return them by ticket.

Two. Business hours: Monday to Saturday, from 10:00 a.m. to 210: 00 p.m., closed on Sundays.

The shop with the red Merlion logo in the window is recommended by the Tourism Promotion Bureau and the Consumers Association. You can shop with confidence, but the price in Singapore is more expensive.

4. Singapore uses Singapore dollar (S$). Please exchange money at the official exchange office. Office hours of the bank: Monday to Friday 10:00 to 15:00, Saturday 1 1:00 to 16:30, Sunday 9:30 to 15:00.

There is no time difference between Singapore and Beijing.

6. Tap water in Singapore can be drunk directly without boiling.

In Singapore, we must always pay attention to keeping the environment clean, spitting and littering will be punished by thousands of dollars; Observe the regulations of no smoking places.

8. In some occasions in Singapore hotels, such as carrying luggage and cleaning rooms, you have to pay a tip of 1~2 yuan.

9. Singapore has a tropical maritime climate, with hot and humid climate all year round, small temperature difference between day and night, and more rain in1-February. Wear light and cool clothes and bring rain gear.