The following is the literature:

The Significance of Standardizing Crew Etiquette for Building Airline Brand Service How to Standardize Etiquette

(1) The heel is tight and the sole is separated in a V shape; The facial expression is serious, solemn and natural. For example, when attending a flag-raising ceremony or a solemn occasion, and attending a farewell ceremony for the remains, you should stand in a standing posture.

(2) upright. Stand up straight, put your right hand on your left hand and stick it to your abdomen naturally, or put your hands behind your hips, with your legs together, your heels tight, and your feet separated in a V-shape.

Specific to women and men, there is a difference between standing upright.

For a lady, stand up straight, put her right hand on the finger of her left hand, naturally stick it on her abdomen, and put her right foot forward slightly, in a "D" step.

For men, the body is straight, and the right hand is held on the wrist of the left hand. You can also put your hand behind your back and stick it on your hips, with your legs separated, parallel and slightly narrower than your shoulders.

Correct bodybuilding posture will give people the impression of being tall and straight, graceful, solemn and generous, full of energy, confident and positive. Different positions have different regulations on standing posture, but as a basic posture and posture training, the basic requirements that standing posture should follow are the same. Standing posture, consisting of the basic requirements of standing posture, seems dull, but it is not. Repeated training according to these requirements can form an elegant, straight and energetic posture. The basic paradigm of standing posture is the basis of other working postures, and it is also the starting point of developing different texture beauty and the basis of elegant and dignified manners. Second, sitting posture

The general requirement of sitting posture is comfortable, natural, generous and dignified. In daily international communication,

There are certain requirements for seats and seating. When seated, the movements should be light and gentle, natural and calm. Sit down gently, don't sit down suddenly, make a noise, and get up dignified and steady.

Correct sitting posture: the upper body is naturally straight, and the arms are flexed on the double paint, or the hands are placed on the knees, and the palms are down. You can sit sideways when you talk. When sitting sideways, the upper body and legs face one side at the same time. Knees together, heels together. Don't have lazy gestures such as fiddling with your fingers, pulling your skirts, and tidying your hair.

Swing your legs: neither too forward nor too backward, nor shake your legs and feet.

Inappropriate sitting posture: knees apart, feet open; Two toes inward and heels outward; Tilt back and forth on the chair, or put your legs on the armrest of the chair or sofa or on the coffee table; When you sit with your legs crossed, your dangling toes can't get up, let alone shake or swing up and down; When talking to people, don't lean forward, and don't support your chin with your hands.

The sitting posture should be adapted to the environment according to different occasions. For example, if the sofa chair is wide, don't sit too close. You can put your left leg on your right leg, which looks noble and generous, but it should not be put too high. In particular, ladies should be careful not to show their petticoats, which is detrimental to their beauty and elegance. Third, posture

1. Look down at your toes: "I am preoccupied and depressed. 2. drag your feet: you are old before you are old. 3. Jump: I am impetuous. "

4. Get out of the inner/outer personality

5. Shake your head, shake your arms and twist your waist; Look around and look back: it will be misunderstood, especially in public, and it is easy to get yourself into trouble.

6. Most of the body leans forward when walking: the movement is not beautiful and harmful to health. 7. When you get too close to others, you will collide with others.

8. Walking behind others, even peeking or pointing, will be regarded as "human rights violation" or "personal insult"

9. When you walk too fast or too slow, it will have a certain adverse effect on the people around you.

10. Walk, eat and drink.

1 1. Get down and hug same-sex adults. Fourth, the squatting posture is basically a squatting posture.

1. When squatting to pick up things, be natural, decent, generous and not secretive. 2. When squatting, support your body with your legs together to avoid slipping.

3. When squatting, make the head, chest and knee joint form a certain angle to make the squatting posture beautiful. No matter what kind of squatting posture the lady takes, her legs should be close together and her hips should be down. Example of squat position 1. Cross squat posture

Squat posture is often used in real life. For example, when you need to squat in the front row of a group photo, a woman can take a cross squat posture. When squatting, her right foot is in front, her left foot is in the back, her right calf is vertical to the ground, and her whole foot touches the ground. The left knee extends from the back to the right, and the left foot

Follow up and stand firm. Legs together to support the body. Hips down, upper body slightly forward. 2. High and low squat posture

When squatting, the right foot is in front, the left foot is behind, and the legs are together. The right foot touches the ground, the calf is basically perpendicular to the ground, the heel of the left foot is raised, and the sole of the foot touches the ground. The left knee is lower than the right knee, and the inner side of the left knee leans against the inner side of the right calf, forming a posture in which the right knee is high and the left knee is low, and the buttocks are downward, and the body is basically supported by the left leg.

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