1. Experience 1000 words or so.
As a new employee of xx Company, I feel fresh and curious about everything. In the past, I entered xx Company to receive services, and I felt the service of xx Company. Now as a service provider, I have to face a large customer base to serve customers, which can be said to be a great life challenge for me. My job is mainly to communicate directly with customers face to face.
That is the service to help customers use xx business smoothly. Xx's customers are widely distributed, from all walks of life, and even from state organs, such as the State Taxation Bureau and the Industrial and Commercial Bureau.
Sales staff's work content is highly repetitive. Many people think it is hidden and can't see tangible results, but I think this job is very interesting, and its happiness and pain come from customers. When watching TV, watching movies and studying, it seems that everything is clear from right to wrong, black and white. However, I often can't make it clear in the face of customers' reactions, so I have to calmly face their emotional complaints and even abusive words.
At first, I often felt that xx company was not run by my family, and the customers were not smooth. Why are you cursing me? The unreasonable reaction of customers often makes me feel depressed. But at the same time, I also have unspeakable joy.
I remember in my second week as a director, a client didn't know how to use the self-service terminal. I patiently taught him how to operate it. It took nearly half an hour to finally teach him. Hearing the customer's thanks, I almost jumped with excitement.
One afternoon after work, I was about to go home, thinking that my client had come to the business hall, and tentatively asked me, "My mobile phone can't access the Internet. Can you help me? " I immediately put down my things and took the user's mobile phone to help the customer see it. It turns out that customers can't use it, so I introduced how to use it and the charge for surfing the Internet. After explaining it once, I don't seem to understand the customer. If I am embarrassed to ask again, I will immediately say, "I may not understand. Shall I tell you again? " I explain it to the user bit by bit, and guide the customer to operate while talking until the customer fully grasps the use method. Not only do you work hard in the business hall, but also receive every customer with warm and patient service, and also share the innovation break time for free. Sometimes people even stop me on the road and ask me for business advice. Whenever this time, I will stop and patiently explain to the customer until the customer understands. Sincere service has won the trust of users. After a break, my classmates and I met a customer who often went to the business hall to do business. When he saw me, he said anxiously, "I'm in a hurry now." Can you help me pay the phone bill of 50 yuan? " Say that finish, give me the money and leave. Without saying anything, I immediately went to the business hall to pay the 50 yuan phone bill for the customer. From then on, every time this customer went to the business hall to handle business, he would go to my counter to say hello to me. I love doing business, and I have tasted the ups and downs in my work.
Because salespeople's work is trivial, frustration is often greater than a sense of accomplishment, but once they have a sense of accomplishment, they will be happy for several days. To be a shop assistant, you need a little bitch character. If you are a self-centered person, it is hard to enjoy it. I think the company has given me a stage for development and an opportunity for further study. If you complain about hard work and haggle over every ounce, it will be disappointing to use your company and this opportunity.
2. Experience about 1000 words.
The annual autumn wind blows bitterly. In this harvest season, we have stepped into the university campus, started a brand-new life, and ushered in an important lesson in university life-military training. When the mighty military posture, neat team. When loud military songs appeared in this beautiful and quiet campus, I couldn't help but feel deeply, because military training showed us multiple gorgeous styles. A few days of military training may be an unprecedented challenge and training for every student, but our soldiers are always engaged in more arduous tasks in more difficult and dangerous places. Day after day, year after year, they dedicated their short and beautiful youth to their posts. When famine and ruthless war come in the distance, they even have to sacrifice their precious lives. After several days of military training, we deeply realized the greatness of a soldier. We have no reason to complain and be tired, because our suffering and fatigue are only a small part of a soldier's life. There is no reason why we should not salute you. You are the loveliest people and the most beautiful style in the motherland!
The neat queues and loud slogans were all completed by all the students. No matter what the weather is like or what you feel unwell, as long as you give the order, everyone must strictly obey the command, because you represent not only yourself, but also the whole camp and the whole new image. It is this team spirit that allows us to see the majestic elegance of a neat team on the training ground!
After several days of military training, we not only learned the basic essentials of soldiers' movements, but also learned the importance of being a man. We know that many difficulties come from our hearts and from our lack of courage to surpass ourselves. In the face of difficulties, we should advance despite difficulties and do what we can't do; In the face of adversity, we should stick to it and never give up. I believe that our courage, which is not afraid of difficulties and obstacles, will certainly show the most touching style in the wind and rain like a petrel flying bravely!
I am a youthful figure in the mighty procession, and the loud slogan is the voice of youth. Military training makes us understand that a sweat and a hardship bring amazing neatness and unity. With perseverance and perseverance, we can always do better. Sweat and tears are salty, but young people would rather be covered in sweat than go to Lacrimosa. Our younger generation will definitely try to change the future and conquer everything with youth!
Four years later, will we usher in the harvest season? During the short military training, our classmates have made great progress every year, but this leap cannot be separated from every minute of hard training. Today, four years later, we all hope to make a leap in our career. How can we always leave our efforts? I believe that the elegance left by military training will always be remembered in the hearts of every classmate. Long live every student and our school!
3. Experience about 1000 words.
Teachers' profession is the source of teachers' happiness. Experience happiness from students' continuous progress, from parents' full trust, from practical work and from the process of showing their talents. As a teacher, we should have love for students and love for every student. Teacher's love is the core of teachers' professional ethics, which has the equality of strict fatherly love, gentle motherly love and friendliness. In the practice of education and teaching, it is the nature of every teacher to care and expect students. Members of my dance studio have conducted in-depth study on teachers' morality and had a heated discussion on the hot issues in the current construction of teachers' morality. Through study and discussion, I benefited a lot, felt a lot, and had a deeper understanding of the meaning of teachers' morality. The competition in the future world is the competition between education and talents. Teachers are the main body to promote the development of education and shoulder the glorious and sacred historical mission. How can I be a good teacher?
First, constantly strengthen learning, improve yourself and improve yourself.
Society is developing, knowledge is updating and knowledge capacity is expanding. If you don't study, you can't keep up with the times. Only by continuous learning can we enrich ourselves and absorb new educational ideas, concepts, modes, methods and approaches. Although campus education is completed by teachers and students, the key lies in teachers. The leading and guiding role of teachers is very important. Only by continuous learning can we constantly improve ourselves and improve ourselves.
Second, strengthen the construction of teachers' morality and improve their own quality.
The teacher's duty is to educate students. However, students' ideological and moral character is not taught to a large extent, but infected. Teaching depends on the infectious classroom atmosphere, teachers' personality strength and exemplary words and deeds. The fundamental guarantee to promote the integrated management of education and teaching is to have a team of teachers with excellent ideas, noble morality and leading by example. This team should be full of consciousness, everyone has the responsibility, and everyone should become the morality in the eyes of students.
Third, "there are students in your heart", so you should care more and care more.
There should be students in mind, so as to fully realize students' dominant position in the learning process. Every teacher should pay attention to emotional edification. In the process of education and teaching, we should pay attention to the communication with students' hearts, and consciously take cultivating perfect emotions as an important material and goal of education and teaching. Love is the bond between teachers and students. As a teacher, we should have love for students and love for every student. Teacher's love is the core of teachers' professional ethics, which has the equality of strict fatherly love, gentle motherly love and friendliness. In the practice of education and teaching, it is the nature of every teacher to care and expect students. It is an important support for students' minds, it brings a demonstration of love to students' study and life together, and plays a powerful and subtle role in students' behavior. It is expected that every faculty member can be good at observing and understanding the needs of every student, and sprinkle the rain and dew of love on every student's psychological development mentor. Help students know themselves, get rid of difficulties and improve themselves.
Sneak into the night with the wind, moisten things silently. A strong sense of responsibility, professionalism and dedication are important manifestations of love and dedication, and are an important basis for teachers' morality and style. When we make contributions to the cause of blue sky education, we should first do better in strengthening and purifying teachers' morality and style, so as to truly reflect the post of loving education!
4. Experience about 1000 words.
Safety in production is an important work in company management, especially in chemical enterprises like mine. The realization of safe production lies in the shaping and cultivation of safety consciousness. Looking back on the past six months, our company has made some achievements in safety production management, which is inseparable from the company's consistent adherence to the policy of "safety first, prevention first, comprehensive management and continuous improvement", and its insistence on strengthening safety responsibility, deepening hidden danger investigation, strict supervision and strengthening safety publicity and education. Our approach is mainly: full participation and wide coverage.
The company has always adhered to the goal of training all employees on safety production knowledge, requiring every employee to receive safety education and training. In the first half of the year, we held fire safety training activities for all employees, from a fire escape drill in a month to a safety production month in a month. In addition, every new employee must have three-level safety education before entering the company, do a good job in pre-job training of safety production, and conduct safety education in the workshop and team. At the same time, employees are educated in safety knowledge through class meetings and early meetings, so that not only front-line employees, but also team leaders and managers are trained in relevant safety knowledge. And a series of safety education involves every employee of the company, achieving the goal of full participation and full education.
There are many forms of safety education.
The company's safety production education, our training methods include traditional learning and training methods, supplemented by photo publicity, video viewing, on-site operation and so on. We broadcast safety information videos in the factory, hold a fire safety publicity photo exhibition in the staff canteen, conduct fire drills in the factory, explain the use and on-site operation of fire extinguishers, visit fire emergency rescue facilities, arrange fire escape drills in the factory, and so on. We have also carried out various projects to consolidate knowledge in various ways, which can not only easily complete training, but also effectively master knowledge and play a role in production and operation.
Safety responsibilities should be implemented step by step.
Safety production education is not only the imparting of knowledge, but also the implementation of responsibility. At the beginning of the year, the company signed the safety responsibility letters of all departments and implemented them step by step. All departments shall implement the responsibility for production safety, and at the same time ensure the daily and meticulous development of safety education.
Safety awareness, self-sublimation.
The ultimate goal of safety production education is to root safety awareness in the hearts of every employee, improve the quality of employees and cultivate the habit of paying attention to safety everywhere. As we all know, the cultivation of habits can't happen overnight. To change employees' safety awareness and upgrade from "I want to be safe" to "I want to be safe", only long-term persistence and continuous education can be realized. The company's safety production education from the employees' unconsciousness at the beginning to the active participation now has made the company's safety management personnel see the hope and self-sublimation of safety awareness, provided that the safety education is constantly adhered to and the follow-up is the normal operation of safety production. A series of safety education activities in the first half of the year not only achieved a bumper harvest, but also made us full of confidence in the safety production management in the second half of the year.
5. Experience about 1000 words.
Some time ago, xx Project Department organized more than 30 employees to conduct etiquette training. This etiquette training really benefited a lot. Teacher Zhou Simin not only taught us the basic etiquette knowledge, but also learned a lot of skills and precautions in the workplace. More importantly, it improves and purifies our hearts and gives us a new understanding of our future life, work, study and life. Through the explanation of etiquette knowledge in etiquette, manners, costumes, socializing, meeting guests and talking, the practical value of etiquette is expanded and enhanced, and the role of personal career shaping and unit image promotion is well achieved. Now let me talk about my own experience. First, etiquette is an attitude towards life.
Through this etiquette training, my understanding of etiquette and upbringing has been sublimated. So many rules and regulations, according to my personal opinion, most of them apply to me. Some of them, such as etiquette, say: when talking to others, don't shake your head, feet or legs, don't look around and so on. Considering the reality, it is! These phenomena often existed in me before I studied systematically. After this systematic study and standardization, the word etiquette is deeply imprinted in my heart. Coupled with my daily life, in my present job, no matter what happens or what problems I face, I can handle them generously and elegantly. Inadvertently, etiquette has become an instinctive reaction to people and things.
Second, etiquette is everywhere.
We have been taught since childhood that "always say hello when we meet" and answer "you're welcome" when others say "thank you". This is etiquette. After work, some "work standards" and "code of conduct" of the unit are also a requirement for etiquette in a sense, which is a more professional and standardized etiquette. It can be said that vertically, all kinds of behaviors in a person's life are inseparable from etiquette; Horizontally, people are active in their families, streets, schools or work units almost every day, and these places have their own etiquette requirements and norms.
Since primary school, we have received all kinds of etiquette education. We are asked to learn to say hello, apologize and be grateful, and so on. We often say ten sentences of etiquette, but the fact is that few people can really say them accurately and completely. In real life, dealing with people often, we should all learn how to address each other respectfully and use honorifics appropriately in some occasions, which will bring us a lot of benefits in our life and work, otherwise it may bring us a lot of inconvenience. When asking for help from others, using pleading tone and imperative sentences often has great effect; When dealing with people, you should know how to say sorry. Arrogance will only make things worse, to say the least. When serving people, we must be sincere, wholeheartedly and full of goodwill.
Try your best to do your mouth, eyes, body and mind. When talking with people, we should face up to or look up to each other, always pay attention to each other's needs, talk in standard Mandarin, naturally interact with each other, and try to keep a generous smile.