[Paper Keywords] Head Nurse Role Nursing Management
Abstract: With the change of nursing management mode, the head nurse has changed from a single role to multiple roles. Head nurses should have good quality and extensive professional knowledge. It plays various roles in nursing work and different roles in nursing management, so that all nursing work can be completed well.
With the change of nursing mode, the head nurse has changed from a single role to multiple roles. This requires the head nurse not only to have solid professional nursing knowledge, but also to have scientific and standardized management quality. In nursing work, head nurses play various roles. The professional quality, work style, language, behavior, appearance and mood of head nurses directly affect the nursing quality and service quality of departments and play different roles in nursing management. Therefore, in order to be competent as a head nurse, it is necessary to constantly study and strengthen their own quality, so as to better complete all kinds of nursing work.
1 quality requirements of head nurses
Head nurses should have high political and ideological quality.
Head nurses should love the motherland, have socialist consciousness and the idea of serving the people wholeheartedly [1], have a strong sense of responsibility and dedication, love nursing work, be conscientious, have good moral quality, set an example, be strict with themselves and be lenient with others.
1.2 Head nurses should have higher cultural quality.
Head nurses should master basic scientific knowledge, professional knowledge and management knowledge, take the lead in learning, improve their academic qualifications through self-study, actively participate in various academic conferences and trainings, and form a good atmosphere in which department personnel learn from each other and everyone gets a bachelor's degree.
1.3 Head nurses should have good psychological quality.
Head nurses should have a strong will, be calm when encountering difficulties, not blindly follow, not be proud of good grades, be broad-minded, be good at uniting colleagues with different opinions, dare to admit their own shortcomings, and not be proud of taking credit. At the same time, we should have self-confidence, believe in our own ability, motivate and lead our subordinates to complete all kinds of nursing work.
1.4 the head nurse should have good physical quality.
Pay attention to exercise at ordinary times, cultivate a healthy body and abundant energy, and lead the department staff to meet the heavy nursing tasks every day with full enthusiasm.
2 Head nurses should have the role needs
2. 1 Role requirements in decision-making
The head nurse is the planner of a department, planning the nursing business in the ward, making various plans, perfecting various rules and regulations and the responsibilities, opinions and suggestions of nursing staff, and is also the distributor of resources. She should reasonably allocate all kinds of manpower, material resources and nursing responsibilities in the ward, do a good job in the application, receiving, storage, maintenance and scrapping of all kinds of instruments and equipment, make full preparations for all kinds of work, and ensure the smooth progress of medical work in the ward. When there are various nursing problems, do a good job of coordination and consultation. Reform and innovate nursing management in time, make strategic plans, develop new projects and supervise the implementation of nursing plans in order to become successful managers.
2.2 Role requirements in information transmission
The head nurse is responsible for supervising and auditing the completion of various nursing work in the ward, and is the spokesperson of nurses and patients in the ward, reflecting their needs on behalf of nurses and patients, and should do a good job in communication between doctors, nurses and patients to meet the health needs of patients. The head nurse should convey the information obtained by external personnel and superiors to nursing staff in time, analyze and sort it out at the same time, and report to relevant departments and personnel.
2.3 Role requirements in interpersonal relationships
The head nurse is the leader of nursing staff in the department, leading and guiding subordinates to complete nursing tasks, establishing internal and external and communication network relations, attending various meetings of nursing department and hospital on behalf of subordinate units, receiving visitors, signing legal documents and fulfilling legal and social obligations.
3 Multiple roles of head nurses in management
3. 1 head nurse's decision-making ability
Decision-making is the core of management. Head nurses should be able to identify potential contradictions and conflicts in the current environment, make correct decisions according to scientific decisions, pay attention to seeking truth from facts, brainstorm, have certain analytical judgment ability when encountering major problems, and ensure the absolute safety of nursing work.
3.2 the head nurse's command ability
The implementation of the decision depends on the command of the manager. When the ward encounters an emergency, such as begging of critically ill patients, rescue of a large number of wounded people, collective activities of nursing staff, etc., correct command can solve nursing problems in time and better complete nursing work [3-4].
3.3 The head nurse's speaking ability
Conversation is a way of interpersonal communication, with certain emotional color. The head nurse should pay attention to her tone, attitude, eyes and manners. Measure the occasion when speaking, stimulate subordinates' desire to speak, speak their own minds, and resolve conflicts between personnel in time.
3.4 the head nurse's coordination ability
The head nurse plays an important role in coordinating the interpersonal relationship between nurses and other personnel inside and outside the department. Head nurses should be approachable, regardless of relatives and friends, treat others equally, and do not abuse their powers to harm the interests of others [5].
3.5 The head nurse should attach importance to humanized management.
The head nurse has every nurse in her heart. When nurses encounter special holidays and difficulties, they should send warmth in time, care for nurses, arrange their work flexibly, give full play to the advantages of nurses, seize the bright spots of each nurse, let everyone learn from each other's strengths, and give timely praise and encouragement to outstanding nurses. When department nurses are treated unfairly by patients' families, they should be patient to appease nurses, stand on the public's side when solving problems, and safeguard the dignity of nurses.
To sum up, head nurses should have high political quality, high cultural knowledge, good psychological quality and physical quality. It can meet the needs of different roles in decision-making, information transmission, communication skills and interpersonal relationships. In management activities, we should give full play to the role of head nurses with proper quality, effectively and artistically exercise management functions, constantly learn new nursing knowledge, improve management ability, and become excellent managers to adapt to the development of modern nursing.
[References]
Jiang Xiaoying. Nursing management [M]. Shanghai: Shanghai Science and Technology Press, 2001:210-211.
[2],. Humanistic quality theory in modern nursing management [J]. China Journal of Practical Nursing, 2004,20 (12): 64.
[3] Wang Simin. How to actively prevent nursing disputes [J]. Guide to Traditional Chinese Medicine, March 2006 (16):148.
[4] Jing Li. How to effectively prevent the occurrence of nursing disputes in emergency department [J]. China Modern Doctor, 2007,45 (15):106, 126.
Jie Chen. Discussion on the reform of hospital internal distribution system [J]. Journal of Clinical and Experimental Medicine, 2006,5 (4): 413.
Papers related to access: graduation thesis model, computer graduation thesis, graduation thesis format, administrative management thesis, graduation thesis.
;