A large cosmetics company received a complaint from a customer. The customer said that she bought a box of soap, took it home and opened it and found it was empty. The company immediately launched an investigation and finally found out that the reason was that the machine on the production line was wrong. Although the probability of such an error is small, the impact is very bad. The management of the company immediately asked technicians to solve key technical problems to ensure that such mistakes would not happen again. After the efforts of technicians, an expensive X-ray instrument that can identify empty soap boxes was quickly developed, and it must be controlled by two people. One person is responsible for operating the instrument, and the other person is responsible for cleaning up the empty soap box at any time. After the instrument was put into use, a worker on the assembly line found it too troublesome to operate the instrument, so he put an electric fan on the assembly line. When the soap is boxed and passed by the electric fan, the empty soap box will be blown away by the wind.
In life, many problems are complicated by us. We are always used to the so-called "seeing the essence through the phenomenon" and thinking deeply and far. However, in most cases, those things seem complicated, but the solution is simple. Those complexities are just illusions that confuse us. As long as our thinking turns a little, the problem can be solved.
In real life, people tend to complicate simple problems and simplify complex ones. The reason is mainly confused by the "mystery" and "abstruse" coat of the problem. Simple and complex are contradictory. Simplicity means simple structure, few clues, and quick and efficient. Complexity is often synonymous with contradiction, entanglement and triviality. Generally speaking, the simplicity and complexity of things are determined by their internal laws. Some seemingly complex objects, however, have simple construction principles, and people suddenly realize it after understanding them.
NASA requires that astronauts be provided with ultra-modern writing tools. The requirements are: it must be used in a vacuum environment, and the pen mouth can be written upward when necessary, and ink will never be replenished or dropped, regardless of cost. After the news came out, many geniuses all over the world used their brains for it, and various design schemes were constantly sent from all directions. A suggestion made NASA officials feel ashamed after reading it. It was an email from, with only a few words on it: "Have you tried a pencil?"
In real life, people have rich knowledge and experience. This knowledge and experience, in turn, fetters or hinders people's thinking and imagines the original simple problems as very complicated. Simple, often can fundamentally find out the crux of the problem, so as to directly solve the problem. In daily life, abstracting and simplifying complex phenomena and things is not only a method, but also a kind of wisdom.