A speech can help the speaker express himself better. In life, there are more and more occasions where speeches can be used. I believe many friends are very upset about writing speeches. The following are three speeches by the director of a branch office, which I compiled for reference only. Welcome to reading.
Speech by the Director of the Branch Company 1 Leaders and colleagues,
Hello everyone! After careful consideration, I decided to participate in the competition for the director of the South Branch. I have enough confidence and ability to be a good parent of Nanke.
* * Haikou is still a tiny place, only a little bigger than some outlets in Qiongshan, and the current deposit balance is more than 80 million. Faced with this tiny, I want to urge it to be "big" and "fat" through many measures, means and forms, so that it can grow healthily.
For South Branch, my goal is first-class staff, first-class ability and quality, first-class quality service, first-class business level and first-class development speed. Only by realizing these five "first-class" can we build first-class boutique outlets and sustainable development capabilities.
First, take business development as the starting point.
first step
According to the geographical location and the current actual situation of Southern Branch, the business development must be based on a solid foundation, with equal emphasis on retail business and corporate business, focusing on developing personal financial management, increasing the number of customers, increasing business varieties, expanding business influence, becoming stronger and bigger, and laying the foundation for the next step of promoting intermediary business.
Grasping the big and not letting go of the small. Grasp the big customers through various channels, use all kinds of information to grasp the big customers, and expand the big customer group of China Southern Airlines. While grasping big customers, we can't ignore small customers. The main clients of the sub-branch are small customers of thousands of households, especially the residents in the annex are the main customers of our savings deposits, so we will catch them all.
Clean the streets and shops. It is planned to aim at the streets and pavements along the south turntable from Nanqiao to Longkun, and sweep all the streets into the gate of China Southern Airlines to lay a solid foundation for development. With enough customers, it will certainly develop, and the ups and downs of deposits will not be caused by the funds or changes of funds of individual big customers.
Customer classification service stratification. For different types of customers, according to different needs, preferences, characteristics and profit contributions, we will establish detailed customer information, carry out detailed classification and differentiated services, achieve the goal of win-win for both parties, and maintain, develop and consolidate the customer base.
Establish a branch account manager. Cooperate with customer classification and service stratification, establish an online marketing team, teach employees with marketing expertise in accordance with their aptitude, and tellers are careful, steady and attentive in business operation and quality service; Marketers provide one-on-one service to customers.
Second, quality service is the foundation.
The second move
Service is the lifeline of banks. In order to let the first employee know this, promote the deep-level, high-level and all-round development of services and enhance the competitiveness of banks in the same industry, modern banks should not simply stay on smiling services, but work hard on service quality, service level and service connotation. We must serve our customers with "heart", be sincere, enthusiastic, careful and patient, and actively establish a good emotional relationship with our customers to form a customer-oriented relationship.
Yeshumen Sub-branch has always been an advanced unit of civilized and high-quality service, and now it has become a civilized and high-quality service brand of China Bank. As the director of the business department, I have accumulated rich experience and methods in grasping civilized and high-quality services. Using "takenism" can produce good results in a short time. My goal is to build China Southern Airlines Sub-branch into a banner and model of civilized and high-quality service of the banking system in the whole province and even in China within 1-2 years.
Third, the growth of employees is the fundamental point.
The third measure
Bosh, a western economist, once said, "Love your employees! He will love your company a hundred times. As a manager, I always think that employees are the owners of the company. I want to rely on everyone to help everyone and make progress and improvement. When everyone is making progress and promotion, the Southern Branch is also making progress and promotion, and so is our business.
At present, the financial market is changing with each passing day, and new products are emerging one after another. Without an open mind and a developmental vision, it is impossible to adapt to the development of the banking industry. For a branch, the director plays a leading role, and the employees really play a decisive role. Improving the comprehensive professional quality and ability of all employees will be the guarantee for the long-term development of the branch. I will rely on the experience accumulated in the sales department to create a learning organization and improve the overall quality and ability of employees as one of my priorities.
Vigorously carry out on-the-job training and improve the professional ability of counter personnel in various forms, such as setting up a learning garden and making full use of daily morning meetings and weekly meetings; Create a self-study atmosphere, cultivate employees' self-study ability, learn independently, communicate with each other and improve together; Strengthen business skills training, do a good job in retail counter business and Chinese input test; Improve the teller's business operation ability, understanding ability and counter marketing ability, and develop into an all-round teller of personal financial business.
On the basis of general training, we will provide every employee with more training opportunities that are more suitable for development, so that every employee can find his own position, realize his life pursuit and dream, care about the growth and difficulties of employees, support employees to constantly strive for their own goals, create a good growth environment for employees, and create a harmonious working atmosphere, so that every employee can work with peace of mind, comfort and peace of mind, and make every employee feel proud to work in China Southern Airlines.
Fourth, risk control is the foothold.
The fourth move
The loss caused by the lack of internal control is obvious to all. As the director of the Southern Branch, I will personally grasp the internal control construction. We can't just take the old road of dealing with problems. It is equally important to strengthen internal management, clarify post responsibilities, and strictly regulate various rules and regulations and business development. For grassroots outlets, the focus of internal control is to control savings risk and settlement risk. In order to control risks, first of all, we will integrate internal operation processes, establish an efficient and mutually restrictive operation mode, prevent risks from rules and regulations and personnel arrangements, and promote business development. Secondly, it is necessary to strengthen the instillation of risk awareness and legal concepts, establish a situation in which everyone knows and everyone controls risks, so that employees know the risks like the back of their hands, establish the legal awareness that employees will be caught if they don't reach out, and let employees with "crooked hearts" correct their thoughts with the majesty of law. Third, check the risk points frequently, correct the bad signs in time, understand the ideological and behavioral trends of employees, and ensure that no cases occur from the source. I hereby solemnly promise that if I am a director of China Southern Airlines, there will be absolutely no cases or major mistakes.
As the saying goes, three heads are better than Zhuge Liang, and Nanke has more than a dozen clever heads, and I, the leading "big" cobbler, will definitely surpass Zhuge Liang and create a blue sky. Colleagues in Southern Branch should believe in themselves and me. Victory must belong to the south branch and the middle class. My speech is over, please give me your advice, thank you!
Speech by the Director of the Competition and Employment Sub-center Dear leaders and comrades,
Hello everyone!
At the beginning of the new year, everything is revived!
On the occasion of bidding farewell to the old year and welcoming the new year, our bank launched the annual competition for middle-level cadres in due course. I am very supportive of this initiative and participate in it with a positive attitude.
Today, I'm competing for the post of director of Jianshe Street Branch.
First of all, I will briefly report to the leading comrades on my work experience since I entered the business:
It is difficult for a tree to become a forest.
I am well aware that the achievements of the past are the result of the selfless dedication and efforts of countless people. Sleeping on past achievements can only make us like proud rabbits, and even turtles can't win. The past belongs to history, and the future is what we should really strive for with the help of past experiences and experiences!
If I succeed in this competition, I will focus on the following aspects to carry out my work:
1, advocating history and resolutely defending the positioning of the center in the eyes of customers!
Jianshe Street Sub-branch, formerly the central office of our bank, is located in the former site of our early business. In the hearts of many customers, the center is Bank of China! The people in the middle are their old friends, that is, the people of the five permanent members! This feeling between customers and institutions can never be established overnight. Perhaps these are the lifeblood of the long-term survival and development of CCB Jianshe Street Sub-branch! If I succeed in this competition, I will fully convey this understanding of corporate culture to every member of the Institute, so that we can all reach a consensus, that is, in the eyes of many customers where the center is located, it represents China Bank in Wuchang, the culture of China Bank in Wuchang and its position in the eyes of customers! The old man Milu said: Attitude determines everything! I think: This problem may be overlooked by many people, but in my opinion, it is definitely the top priority of Tian Zi No.1 Middle School!
2. Stabilize deposits and vigorously develop intermediary business.
You may remember that in the past, when we talked about the profit growth of the banking industry, we often took the interest of the deposit reserve as the absolute main force. However, with the internationalization and marketization of the financial industry, this concept is enough to make people laugh. According to the development practice of international banking industry, only intermediary business is the key factor for the sustained, stable and low-cost development of banking industry. The cornerstone of supporting the rapid development of intermediary business is our safe, fast and thoughtful service network! If I can get back to my familiar job this time, I will focus on developing the intermediary business of Jianshe Street Sub-branch. The location of the center is close to the branch headquarters. Because of this, the center and the branch have well formed a complementary business structure of echelon, which is often used in the military. Jianshe Street Sub-branch is like the satellite city of the branch headquarters. You can make good use of your geographical advantages and customer base advantages, share the business flow of the branch headquarters, and develop small and medium-sized customer base with great difficulty and wide customer base. Like the small and medium-sized board in the stock market, it forms an effective complement with large-cap stocks.
3. Strengthen their own quality and practice basic skills.
Having said a lot, in fact, in order to really retain customers, deposits and business, the most fundamental thing is to have a good hand. It is hard to imagine that just because we are polite and friendly, many customers will support us for a long time. Market economy is not a kind relationship, cruelty often means fairness! If I succeed in this competition, I will take the lead in studying actively in my future work.
Relevant laws and regulations and various bank rules and regulations. On the basis of "knowing the law", we will further achieve "professional proficiency". From the beginning of my career, I attached great importance to the training of basic business skills. In my opinion, without solid basic skills, you are not qualified to talk about other things. If I succeed in the competition, I will lead all the comrades in the institute to practice basic skills and provide customers with truly fast, standardized and high-quality services.
Words may only reflect part of a person's thoughts, and practice is the only criterion for testing truth. The post of director of Jianshe Street Branch is a position I am very familiar with, and I also know how heavy the burden on the shoulders of the director of the branch is. In the complicated market and unpredictable economic situation, perhaps only those who are familiar with history can better grasp the future!
20xx years is a new beginning. With the full launch of the service revolution of the Head Office-"IT Blueprint", the Bank has also ushered in a golden opportunity for rapid business development. At this moment, any pedestrian hopes to do his best and make his greatest contribution to the cause of BOC. At the moment, I am competing for the post of Jianshe Street Sub-bureau, and I don't feel glorious!
At the same time, I hope everyone can support me and believe me!
Thank you! !
Speech by the Director of Branch Bureau: Leaders and judges,
Hello everyone!
My name is, years old, and I am preparing party member, a scientific accountant, and now I am the director of a branch office. This time, I am competing for the position of director of the branch office.
My competitive advantage is:
1, with good ideological quality and political literacy. I attach great importance to strengthening my political and ideological cultivation, and I am close to the Party ideologically. In 2006, I became a glorious preparatory party member. In the future, I will study and work harder, give play to party member's vanguard and exemplary role, and strive to become a full member in the shortest time.
2. Have rich working experience and a good customer base. In the past few years, I have worked in many different positions, and I can accomplish my tasks well in any position. As the director of the branch, with the care of the leaders and the joint efforts of comrades, the branch was established for half a year, and the balance of various deposits reached 10,000. Each task is successfully completed every year. In addition, because I have been working at the grassroots level for a long time, dealing with customers, having a large number of large customer groups and mastering unique working methods and skills, I can adopt different working methods for different customers to ensure that the work is carried out in the most effective way. Years of work experience also enable me to work at the height of overall development. I think, based on solid practice and rich experience, I will definitely break new ground in the branch.
3. Solid professional skills and comprehensive knowledge. Over the years, through unremitting study, my theoretical level and business skills have been significantly improved. I taught myself computer, English, credit and other knowledge in my spare time, and signed up for the national accounting intermediate title examination. He has been a first-class expert in business skill testing for four consecutive years, and has been a first-class expert and a second-class expert in summons entry and retail comprehensive business for many times. Last year, he was also rated as a "four-star teller" and a "model of civilized and high-quality service" at the head office level. Every process of achievement has poured my heart and blood into it, and it also includes the care of leaders and the support and help of colleagues. Every progress has inspired and inspired me to devote myself to new challenges with greater enthusiasm.
4. Have strong working ability and organization and coordination ability. In my work, I always adhere to the principle of "applying what I have learned" and strive to apply what I have learned to practical work. The ability of organization and coordination, analysis and judgment, emergency response, writing organization and social communication have all been greatly improved.
Second, the proposed employment goals and ideas
If I am lucky enough to succeed in this competition, I will take all the objectives and tasks assigned by the branch as my own responsibility, and do my best to do a good job in all kinds of deposits, intermediary business, settlement, quality and civilized services of Cao Fang Branch. With the guarantee of strengthening internal management, I will mobilize the enthusiasm of employees, find and tap new sources of deposits on the premise of consolidating existing customer resources, and strive to reverse the current slow and lagging situation and embark on a virtuous circle and healthy and steady development.
My vision for the future work is to stabilize existing customers, promote emerging products, build first-class brands, and successfully complete the task.
Third, the specific measures to complete the objectives and tasks
In order to complete the objectives and tasks in an all-round way, I will go all out to do the following work:
1. Take the overall situation into consideration and set an example. As the person in charge of the network, we should have the overall concept, consider problems from various aspects, coordinate all aspects, correctly understand and handle the relationship between business development and risk prevention, conscientiously implement relevant financial policies, laws and regulations and various business operation regulations, and operate in compliance. Constantly improve employees' awareness of risk prevention, and develop the operating habit of doing things according to the rules.
2. Manage customers, increase the proportion of high-quality customers and open up new growth points for deposits.
The branch is located in the city center, with dense residents nearby and relatively rich customer resources. This field has always been a battleground for financial institutions. Within 200 meters around the center of our bank, there are three commercial banks, namely industrial bank, agricultural bank and construction bank, and the financial competition is extremely fierce. In order to greatly increase the margin, I think:
First of all, we must tap the source of high-quality customers and increase the proportion of high-quality customers. Differentiate customer management, determine the marketing direction and select customers according to their contributions to the bank, and focus on customers who can bring more profits to our bank, tap potential high-quality customers, establish perfect customer files, and strengthen communication and contact with customers. Provide customers with green channels, reminder services, holiday condolences, personal financial advice and other services to enhance their attractiveness to customers, thereby increasing the proportion of quality customers.
Second, we should take the initiative to go out of the counter and actively market. Seriously analyze and study the market dynamics, grasp the information in time, and actively carry out the work according to the relevant information, leading employees to go out of the counter, enter the market, and find new customer sources.
Third, do a good job in characteristic marketing and expand business. On the basis of maintaining the existing business, we will provide customers with a steady stream of new financial products to meet their needs. Promote new wealth management products such as personal consumption loans, national debt appointments, and bill settlement. For customers, and increase the intermediary business income of branches.
3. Improve the service level and enrich the service connotation. Strengthen employee skills training and service skills training, so that employees' job skills and service level can be upgraded to a new height. Do a good job in the environmental sanitation of the branch, do a good job in every small link, answer every question of customers, let customers truly feel the superiority of our branch and enhance the competitiveness of the branch.
4. Take rules and regulations as the criterion and pay close attention to internal management. Focus on the overall situation, start from small things, work hard on strict management, be meticulous and be strict with yourself, and never allow illegal things to happen in the branch. Strengthen internal management and "three defenses and one guarantee" work, ensure that all internal control measures are put in place, find loopholes and hidden dangers in time, take measures, and immediately rectify. Strengthen the study of employees' political thought theory and business operation system, and improve work efficiency.
5. Strengthen team building to ensure the healthy and orderly development of the branch. As the person in charge of the network, in addition to paying attention to business, we should also bring a good team to provide good development space for employees. First of all, we should pay more attention to employees, try our best to solve problems for employees and create a relaxed and harmonious working atmosphere. Secondly, we should organize more employees to study and form a good learning atmosphere. We should also communicate with employees more, deepen understanding, and achieve unity, friendship, mutual assistance and mutual respect. Give full play to team spirit, gather strength and make use of our own resources to ensure the healthy development of our business.
6. Set an example and make continuous improvement. As the director of the branch, everything I say and do will directly affect my subordinates in my daily work. I will keep a normal heart and sense of responsibility, set an example by myself, and constantly improve myself in my work, and exchange my sincerity and efforts for the recognition of employees.
Leaders and judges, I took part in this competition out of a sense of responsibility and mission. I believe this speech will make me more mature. No matter what the final result of the competition is, I will, as always, do my duty with a down-to-earth work style, a pragmatic work attitude, an enterprising work spirit.
Finally, please allow me to invite all the judges, leaders and colleagues present here to cheer for all the participating comrades with the most sincere and warm applause; Bless the successful comrades: bless the brilliant future of CCB! Please support me more!
;