The normal refund of training institutions is generally about one month or even longer. This is also where consumers complain. In response to this phenomenon, Beijing stipulates that training institutions will refund all the fees in one lump sum according to the original channels within 15 working days; If the tuition fee is not refunded for half of the class hours, the corresponding fees will be deducted according to the proportion of the completed class hours, and the rest will be refunded in one time according to the original channel within 15 working days.
If a refund is made after half of the training course is completed, the training institution may not refund it. However, if the training institution cannot continue to provide services to consumers due to unilateral reasons, it shall refund the remaining fees in one lump sum according to the original channels within 15 working days.
Provisions of Beijing on Issuing Prepaid Documents:
In order to further standardize the order of prepaid consumer market and protect consumers' legitimate rights and interests, the Office of Beijing Joint Conference on Market Consumption Environment Construction organized Beijing Municipal Market Supervision Administration, Beijing Municipal Bureau of Commerce, Beijing Municipal Education Commission, Beijing Municipal Sports Bureau, Beijing Municipal Transportation Commission, Beijing Municipal Bureau of Culture and Tourism and other units to draft seven documents, including Opinions on Strengthening the Management of Prepaid Consumer Market (Draft for Comment).
Refer to the above? Government Network-Beijing: A document will be issued to regulate prepaid consumption.