1. First, check the refund policy and related terms of Zhonggong Education to understand the specific provisions and conditions of the refund.

2. If the refund conditions are met, you can prepare relevant supporting materials, such as purchase contracts, payment vouchers, study records, etc. To apply for a refund from Zhonggong Education.

3. Contact the customer service staff of Zhonggong Education, explain the reasons and requirements for refund, and submit relevant supporting materials for application.