Password recovery function: find the link to forget the password or recover the password on the login page. When you click this link, you will usually be asked to provide some personal information to verify your identity, and then you will be prompted to reset your password.

Customer service contact: You can seek customer service support from Xing 'an League Education Platform. Contact the customer service team through their official website or the contact information provided. They will provide you with further guidance and help, and may ask you to provide some information related to your account to verify your identity and help you reset your password.